Luxurious and cosy, perfectly light summer sleeping purchase and just in time for all those heatwaves, liked it so much I bought three. Now I need a few dark green and navy ones for my winter colle... See more
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Review summary
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Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't to... See more
Company replied
I ordered a bed and side tables to go into my new home. At the last minute my house purchase fell through and I had to cancel my order. From the moment I placed my order, through to the cancellation... See more
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Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed co... See more
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Company details
About French Bedroom
Written by the company
Luxury French Beds
shop new in
our collections
Styled by you
Contact us
About French Bedroom
French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.
Contact info
House of French Bedroom, Unit 3 Bridge Road, RH16 1TX, Haywards Heath, United Kingdom
- 01444 415430
- bonjour@frenchbedroom.co.uk
- frenchbedroom.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Reply from French Bedroom
Thank you for your review, Isabelle.
We’re sorry to hear that the shipping and customs charges impacted your experience. As a UK-based retailer, international delivery costs and import duties are set by the courier and the destination country’s customs authorities, and unfortunately these are outside of our control.
We always aim to be as transparent as possible about delivery charges at checkout, and we continue to work with our shipping partners to keep costs as competitive as we can for our international customers.
We really appreciate your feedback and hope to welcome you back again in the future.
Reply from French Bedroom
Thank you for taking the time to leave us a wonderful 5* review regarding your beautiful new Pair of Ophelia Droplet Mirrors - a stunning choice!
We pride ourselves on quick delivery of high quality, luxury furniture and accessories! Why wait for what you're truly excited for. Thank you again for your lovely review, we look forward to your next order with us!
I couldnt be happier....
Every part of my interaction with French Bedroom was exceptional. I found their website to be easy to navigate and beautifully showcased their gorgeous range of furniture. For such a niche brand i was surprised at its good value. I bought a Love Story super king and side tables - and the quality is exceptional. I love it and it's perfect for my dream bedroom. Totally beautiful and exudes indulgence and quality. The service end to end was wonderful and the small £60 cost of building the bed made life so easy and the team was so quick. I had a wonderful all round experience. And most imoprant of all just love love love my new bed - so much so that it's hard to get up and out the door in the morning!
16 January 2026
Unprompted review
Reply from French Bedroom
Wow, what a beautiful 5* review, Lisa, thank you for taking the time to give us such wonderful feedback!
We are thrilled to hear that you adore your new Love Story Taupe Velvet Upholstered Bed and matching bedside tables! This is one of our all-time favourite collections; the satin, ultra matte varnish of the solid oak wood gives an elevated look to any bedroom, we're delighted that you feel the same! A gorgeous bedroom does indeed make it hard to leave in the morning, but we couldn't be happier to hear that your new bed has made such an impact. Thank you again, Lisa, for leaving us this lovely review! We hope to welcome you back in future for anything you may need.
Third time purchasing from French…
Third time purchasing from French Bedroom. As expected the products are of the highest quality.
Delivery was prompt and informed.
I now need to save up for their next collection !!!!
7 January 2026
Unprompted review
Reply from French Bedroom
Thank you for taking the time to leave us such an outstanding 5* review!
We're thrilled to hear this was your third time purchasing with us, and that you were pleased with the quality of what you received. Our timeless pieces will last a lifetime, but we'll look forward to welcoming you back for your next collection!
Keep your eyes peeled on our social media pages and the 'New In' page on our website to be the first to hear about the upcoming releases for our 20th anniversary this year!
What I ordered is beautiful and of…
What I ordered is beautiful and of great quality. The only problem I had was with the cost of the delivery and DPD not delivering it as specified.
16 January 2026
Reply from French Bedroom
Hi Melanie,
Thank you for your review. We’re delighted to hear you’re enjoying your Le Sojourn Ruffle Bedspread and Embroidered Crown Cushion, and that they’ve added a refined, luxurious touch to your space.
We are sorry to hear that DPD did not deliver as instructed and that your items went to a neighbour. While our delivery fee covers a heavily subsidised next-working-day service, we greatly value your feedback and will consider it as we continue to enhance our service.
Absolutely gorgeous furniture from a company I trust
Absolutely gorgeous, high-quality piece of furniture from French Bedroom once again. I’ve purchased from them before and they never disappoint. The craftsmanship and finish are beautiful, and everything feels solid and made to last.
Their customer service is fantastic, friendly, knowledgeable, and clearly passionate about their products. It makes such a difference buying from a company that really knows and cares about what they sell. I wouldn’t hesitate to recommend French Bedroom and will definitely be returning in the future.
6 January 2026
Unprompted review
Reply from French Bedroom
Thank you for such a wonderful and kind 5* review!
Your review absolutely took our breath away - we were just delighted to hear that your new furniture exceeded your expectations by way of quality and and design. Our pieces are made to be antiques of the future and utterly timeless in their style and aesthetic but what was even more fantastic to hear was the fact that the customer service that you received was so friendly and passionate about our products! We can imagine this really made a difference in your experience purchasing with us!
We hope to welcome you back in future and our Customer Experience Team will be on hand and ready to assist with whatever you require next.
Avoid
Considering the price of this furniture I have been beyond displeased.
The bed was expensive, ~£1,700 without a mattress. I've had it for about a month and some of the rattan has come away. As the bed is still "functional" they won't accept fault of the materials, so now the bed I bought for £1,700 for the appearance, no longer looks wonderful. A product that damages so easily is either faulty or extremely overpriced.
Secondly I paid an extra £60 for "white glove" delivery and assembly. The guys who delivered the items were literally just 2 guys in a van. No assembly had been requested and they left before I could even contact French Bedroom. French Bedroom were only able to rearrange assembly the next day (luckily I had another place to sleep that night!) said they would refund the delivery but still have not.
This company is greedy, with overpriced goods, service options and a lack of accountability. Take your money elsewhere!
14 January 2026
Unprompted review
Reply from French Bedroom
Hi Claire,
Thank you for taking the time to share your feedback. We’re sorry to hear you remain disappointed. As discussed with our Customer Experience Team at length, the rattan detail you contacted us about related to a single loose strand noted after several weeks of use. As rattan is a natural, hand-finished material, subtle movement can occur with use and environmental changes and does not indicate a fault with the product’s materials, construction or performance.
With regard to delivery and assembly, we acknowledge that a system error meant assembly was not completed on the original delivery date. We proactively arranged assembly to take place the following day as a priority. As a goodwill gesture, the assembly charge was also refunded in full for an apology for the inconvenience you experienced.
Whilst we are saddened to receive this review, we acted promptly and fairly to address the matters raised and remain confident in the quality of our products and service.
Lovely item
9 January 2026
Reply from French Bedroom
Thank you for your lovely 5* review regarding your new Ma Petite Love Story Pet Bed!
You chose such a gorgeous bed for your pet to sleep in pure luxury! Hopefully they adore it, and perhaps it even matches your own Love Story bed! We'd love to hear from you in case you need any assistance choosing matching furniture!
Reply from French Bedroom
Thank you so much for your kind 5* review regarding your new Nostalgic Rose Bed Linen Set and Le Sojourn Ruffle Bedspread in Oatmeal!
We are so pleased to hear you love your new bed linen and bedspread - we can imagine they look perfect, styled together in your bedroom! The Nostalgic Rose is buttery soft and the Le Sojourn Ruffle Bedspread adds a certain je ne sais quoi!
I adore my new bed!
I adore my new bed! It’s beautifully made, unique, solid and was delivered very swiftly. I’ve been so impressed with the service and the quality of French Bedroom products.
9 January 2026
Reply from French Bedroom
Thank you for taking the time to leave us such a fabulous review regarding your new Love Story Curved Rattan Bed!
We are delighted to hear how pleased you are with the quality of the bed itself, as well as the delivery! We're sure it looks wonderful in your room, but if you need any assistance selecting items to add to your Love Story furniture collection, please do let us know and we'll be pleased to help! We're always adding to and expanding this collection!
We hope to welcome you back in future!
Good product K/S duvet se
Good product. P&p a bit steep but other than that a good company to deal with
9 January 2026
Reply from French Bedroom
Thank you for leaving us a wonderful 5* review regarding the Tidings of Joy Bed Linen Set!
Thank you for providing valuable feedback regarding our delivery fee; we charge a subsidised cost of £6.95 but appreciate your feedback on this and we'll take this into consideration moving forward!
We're pleased to hear that you found us a great company to deal with and hope to welcome you back in future!
Great product / good value.Not much…
Great product / good value.Not much else to say is there?
9 January 2026
Reply from French Bedroom
Thank you for your brilliant 5* review, George!
We're pleased to hear you love our quality products and value for money - the Ruffled Romantic Bed Linen Set is truly a stunning bed linen set that lets you sleep in luxury. You're right - there's not much else to say! Glad you're enjoying it and hope to welcome you back for more quality pieces in future.
Excellent customer service and quick…
Excellent customer service and quick delivery. Love that that are a local business too. I
9 January 2026
Reply from French Bedroom
Thank you for such a thoughtful and lovely review, Katie!
We're thrilled to hear that you experienced our fantastic Customer Service team, and found our DPD next working day delivery helpful! We're so grateful for customers like you who love shopping with local, independent, and small businesses! Thank you, Katie, we hope you're loving your Black Lily No.51 Candle - it's a French Bedroom favourite!
Brand not clearly advertised for bed…
Brand not clearly advertised for bed linen received. Returned due to false advertising. E-mail received regarding refund of £58.05 but I originally paid £71.95.
29 December 2025
Unprompted review
Reply from French Bedroom
We’re sorry to hear that you were not satisfied with the product you received.
We have an industry-leading 45-day returns period, so that our customers have the time and flexibility to make sure the products are right for them, and if not, have the option to return them easily and conveniently through our Royal Mail returns service.
Our delivery and returns fees are subsidised by ourselves so that the full cost is not passed onto our customers. Please get in touch with our Customer Experience Team for any further information regarding our returns policy.
Felt like a very personal service
Felt like a very personal service they went above and beyond my expectations. I had two beds delivered. I also bought some lovely bed linen and as a gift they sent me two French pillowcases plus a discount on my next purchase. 10/10 would not hesitate to purchase from them again! A big thank you to Kai.
31 October 2025
Reply from French Bedroom
Such a wonderful review to receive, Joanna, thank you so much for your kind words!
Buying new bedroom furniture is such a personal decision, so it's only right that it's handled as such! We're delighted to hear that Kai gave a helping hand in providing this for you and that you were pleased with the small gift we send to say 'thank you'!
We hope you adore your new Debutante Pale Blue Velvet Upholstered Bed and Nostalgic Rose Ruffle Bed - we're sure they'll look fabulous in your home! You chose so beautifully and we look forward to welcoming you back in future!
FANTASTIC COMPANY!
FANTASTIC COMPANY!! I ordered a bed after having received samples of the wood and material. I ordered some bed linen and throw as well. This was a very indulgent purchase for us but worth every penny. The quality of the items is just brilliant and I love the little touches such as a little toile bag for the bed bolts and storage bag for the bed linen. Customer service was very friendly and helpful when I was choosing items.
I was so pleased with everything I’ve used Christmas money to order a second bed linen set. My new favourite company!
18 December 2025
Unprompted review
Reply from French Bedroom
Wow, this is such a gorgeous review, Karen! Thank you for your kind and thoughtful review!
We couldn't be happier to hear that you love the little touches we add to ensure your experience with us is joyful, exciting, and truly special! You chose a stunning bed in the French Romance Grey Linen Upholstered Bed, along with the accessories you carefully selected to truly transform your bedroom. There's nothing quite like a bedroom refresh, and we're thrilled to hear that you found our Customer Experience Team friendly and helpful!
We hope you love your new French Toile Berry Bed Linen Set - a colour palette which is perfect for the cooler months - and we hope to welcome you back soon!
Fantastic quality and service
Fantastic service from the brilliant French Bedroom business. Efficient delivery, speedy and positive response to my queries and the bedding quality is lovely. Thank you so much!
24 December 2025
Unprompted review
Reply from French Bedroom
Thank you for your wonderful 5* review, Claire!
We are delighted to hear how happy you are with your new bedding set, as well as the customer service you received from our lovely team along the way! We hope you return in future for any further pieces you require!
What a wonderful company!
What a wonderful company - beautiful products, so elegant and such excellent quality. And a personal service that just adds to the warm glow. Love everything about the French Bedroom company!
30 November 2025
Unprompted review
Reply from French Bedroom
Thank you for leaving us such a kind and lovely 5* review, Liz!
We couldn't be happier to hear how much you adore your new French Bedroom goodies, and that your experience was made all the more special and personal by the service you received! A human touch really does make all the difference! We hope to welcome you back in future!
Beautiful product
12 December 2025
Reply from French Bedroom
Thank you for leaving us a review to let us know how much you adore your new French Toile Berry Bed Linen Set!
We're pleased you're happy with your gorgeous bed linen and we'd love to hear your feedback on what we could have done to make your experience 5*!
Fabulous product
Fabulous product - bed linens is so soft and a gorgeous colour.
Customer service was also excellent. I had an issue with a pillowcase and they sent me a replacement the v next day.
12 December 2025
Reply from French Bedroom
Thank you for leaving us a wonderful 5* review regarding your new French Toile Berry Bed Linen Set!
We're delighted to hear that you love this set - the 100% cotton sateen feels buttery soft and so luxurious!
Occasionally, issues can occur, but it's how you deal with it that makes an impact! We're glad to hear everything is sorted and you have your gorgeous new bed linen set in time for Christmas!
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