Luxurious and cosy, perfectly light summer sleeping purchase and just in time for all those heatwaves, liked it so much I bought three. Now I need a few dark green and navy ones for my winter colle... See more
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Great customer service and beautiful furniture. We had a great experience with French Bedroom Furniture. We had a couple of issue with slightly damage furniture after we recived. But this wasn't to... See more
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I ordered a bed and side tables to go into my new home. At the last minute my house purchase fell through and I had to cancel my order. From the moment I placed my order, through to the cancellation... See more
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Great quality furniture and excellent delivery service. I requested my furniture delivery be delayed until I was ready for it which was no problem. Customer service was a joy to deal with. Bed, bed co... See more
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Company details
About French Bedroom
Written by the company
Luxury French Beds
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our collections
Styled by you
Contact us
About French Bedroom
French Bedroom is an award winning French furniture boutique. Combining French style luxury beds with crisp, contemporary lighting and accessories to create inspiring interiors. On-trend but timeless, luxurious but carefree, eye-catching and elegant.
Contact info
House of French Bedroom, Unit 3 Bridge Road, RH16 1TX, Haywards Heath, United Kingdom
- 01444 415430
- bonjour@frenchbedroom.co.uk
- frenchbedroom.co.uk
4.6
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
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Reply from French Bedroom
Thank you for taking the time to leave us a 5* review regarding your new Love Story Curved Rattan French Bed!
We're elated to hear that you've been enjoying the bed, its timeless design makes it an antique of the future and something we hope you will continue to enjoy for many years. Thanks again, John!
Reply from French Bedroom
Thank you for your fantastic 5* review, Caroline!
We're thrilled to hear how much you adore your new Le Sojourn Ruffle Bedspread in Petal Pink and matching cushions! You chose such stunning items to adorn your bed with - we're sure it looks perfect!
Poor customer service and wrongly advertised products
I emailed asking about a colour of candle I was reassured it was pure white , it arrived in a box which was hard to get candle out if , it was cream not white at all certainly not pure !! I messaged asking if I could keep candle at a discount sink could paint white myself as I loved the candle , point blank refused , I was told to return and pack as best I could , I just received refund minus the postage due to box being damaged , i was mis sold candle as wrong colour !! Will not buy from here again
11 March 2026
Unprompted review
Reply from French Bedroom
Hi Mel,
We’re sorry to hear you feel disappointed with your experience. The candle you received is an off-white tone, which is in keeping with the product description and imagery, though we appreciate that colour perception can vary.
When you contacted us, we offered a complimentary return so the item could be assessed, and once received, your refund was processed promptly. While our standard policy is to deduct the original delivery charge, this was also refunded to you in full following your further contact.
We’re sorry that this resolution has not met your expectations, but we’re confident that your query was handled fairly and in line with our commitment to customer care.
Very happy with both my sets nice…
Very happy with both my sets nice quality washed ironed great but did not get my £50 voucher taken of purchase I buy regular and would appreciate that discount when I next purchase like they advertise
Kind regards lisa & mark Redford
6 March 2026
Reply from French Bedroom
Thank you for your fantastic 5* review regarding our own-brand bed linen sets: the Nostalgic Rose Bed Linen Set and the Regency Rose Bed Linen Set!
You chose two wonderful sets which we're sure look fabulous in your room - both so stylish, with a soft and feminine touch.
You would have received an email containing a discount code for £50 off your order over £500 - this wouldn't have applied to your order on this occasion, but do use this on your next order with us when you spend over £500! We'd love to see your next order; we're sure it'll exude elegance and sophistication!
Superb quality
Received delivery of a Love Story Cocoon bed in Mole velvet super king size today. Far exceeds every expectation! While the photos of the bed on the website are beautiful, what arrived is a truly stunning piece of furniture. Highly recommend ordering fabric and wood samples prior to purchase as the velvet swatches were very helpful in choosing the right colour for our room. The velvet on the headboard is exactly what the swatch indicated. I cannot understate how solid the frame is. The mattress support slats are incredibly solid and thick, not flimsy and thin like every other bed I’ve owned. We chose the white glove delivery and it was flawless. Even the delivery men were very complimentary about the quality of their experience with beds they have set up from The French Bedroom. They stated they are by far the highest quality they have worked with. There are also so many personal touches. The swatches came in a handwritten envelope, a phone call to check delivery arrangements were acceptable and offer to choose alternatives dates and even hold the order for a significant period of time so decorating etc can be finished prior to bed arrival and a beautiful toile pouch held the assembly components. I know it’s daunting ordering from an online retailer and not having seen and touched a product in a showroom but rest assured…they are what they appear, gorgeous and high quality and a dream to order from. I know where I will be searching when the time comes for another bed purchase!!!
6 March 2026
Unprompted review
Reply from French Bedroom
Thank you for taking the time to leave us such an outstanding 5* review regarding your gorgeous new Love Story Cocoon Upholstered Bed in Mole Velvet and your experience throughout your journey with us!
We were blown away by your kind words and your thoughtful review. From ordering your sample, to receiving your high-quality French style bed with the white glove assembly service, we're delighted to hear that your experience of purchasing a new bed was so special. We know that purchasing new furniture is such an emotional and financial investment and we try to make the experience as special as possible, with personal touches and excitement scattered throughout!
We look forward to welcoming you back in future, Andrea, we will be expanding the Love Story collection with some brand new bedroom essentials very soon that we hope you'll adore!
The product was lovely and as…
The product was lovely and as advertised. Delivery was prompt with excellent communication and effeciency.
6 March 2026
Reply from French Bedroom
Thank you for taking the time to leave us such a wonderful 5* review, Elaine!
We are delighted to hear that you love your stunning new Love Story Curved Rattan French Bed - the double layered rattan headboard makes it perfect for sipping coffee on a slow, relaxed Sunday morning in bed! Thank you for your kind words about our delivery service, we hope you'll return for any French Bedroom accoutrements in future!
Really beautiful bedding and gorgeous…
Really beautiful bedding and gorgeous patterns too
Will definitely be buying more
6 March 2026
Reply from French Bedroom
Thank you for leaving us such a lovely 5* review regarding your new Nostalgic Rose Boudoir Ruffle Cushion, Lynne!
We're delighted that you adore your new cushion; the pattern on the cushion is so dainty and pretty, we're sure it looks gorgeous on your bed! We look forward to welcoming you back soon!
Furniture that not only looks excellent…
Furniture that not only looks excellent but is well made and was actually available for swift delivery. Very happy with my internet purchase and would recommend.
23 February 2026
Reply from French Bedroom
Hi Ian,
Thank you so much for taking the time to leave us this wonderful 5* review, we really appreciate it.
We're so pleased to hear how much you're loving the aesthetics and quality of your gorgeous new Gustavian furniture. We pride ourselves on offering quick and flexible delivery. It was a pleasure for Jenny to assist you during your delivery to make sure your furniture reached it's intended destination.
Thank you Ian, we look forward to welcoming you back to French Bedroom very soon.
Quick delivery
Quick delivery , gorgeous bedding, so pleased orderd 2nd set ! Polite helpful customer service
Cam’t fault
20 February 2026
Reply from French Bedroom
Hi Jude,
Thank you so much for taking the time to leave us this wonderful 5* review. We're so pleased to hear how much your loving your Birdie Stripe Bed Linen in Pistachio & Petal, so much so you've come back for a second! It's was a pleasure for the team to assist you with your orders and we look forward to welcoming you back to French Bedroom soon!
Every thing was perfect about it…
Every thing was perfect about it especially the quality.It was a present for my gra
ndniece on her 13th birthday her name is Hannah very appropriate as the name of the douvet set was also Hannah
Thank you
Mary Patricia Lucic.
20 February 2026
Reply from French Bedroom
Hi Mary,
Thank you so much for taking the time to leave us this wonderful 5* review. We're so pleased to hear how much you and Hannah love the quality of Hannah Wild Rose Bed Linen Set in Pink. We hope Hannah loves her set for many years to come!
Reply from French Bedroom
Thank you for leaving us a lovely 5* review regarding your new Peachskin Quilted Bedspread in Petal Pink!
A gorgeous colour with a peachy soft feeling, easy to clean and care for, and goes with any bedroom! Our Peachskin collection is a bestseller for a reason! We hope to see you again soon, Carole!
Brilliant quality very imposing piece…
Brilliant quality very imposing piece of furniture, delivery good stronly recommend.
23 February 2026
Reply from French Bedroom
Thank you for your excellent 5* review, Angela!
We're delighted to hear that your new Palais de Versailles Luxury Gold Upholstered Bed is taking up space front and centre in your bedroom as a statement piece!
We're pleased to hear that you would recommend our brilliant, speedy delivery team and luxurious French furniture! We hope to welcome you back soon for some equally luxurious bed linen or other soft furnishings!
Very nice products
Very nice products, lovely feel to them. So easy to order and delivery was prompt.
20 February 2026
Reply from French Bedroom
Thank you for taking the time to leave us such a fantastic, 5* review regarding your new Ruffled Romantic Bed Linen Set!
This is a gorgeous choice, it has such a buttery soft feel to it! And has a classic, timeless style to suit any bedroom. We're sure it looks fabulous on your bed!
Great customer service
Having posted the review below, I chatted to their Customer Service Manager, Kai, who was very understanding and open to my feedback - which has been passed to the Senior Management team for consideration and potentially changes to delivery info clarity/ charges.
Original 3* review:
Very nice rugs, but the bed quilt background was too yellowy in real life so I returned it.
The main reason for 3 stars is that they stand out, in my experience, for charging very expensive P and P. And no free returns.
20 February 2026
Reply from French Bedroom
Thank you for your fantastic 5* review; we're delighted to hear that after you spoke with our Customer Experience Manager, Kai, you felt listened to and that your feedback was being taken on board.
Your feedback has been passed to the management team regarding further choice regarding delivery and returns, as well as the charges. Whilst we do heavily subsidise both our next working day delivery DPD fee, and our Royal Mail returns fee, we appreciated your valuable insight and feedback into the customer journey.
We're delighted to hear that you loved your Green Trellis Block Printed Rug - enough so that you came back to purchase a second! We hope you will consider returning to us in future for a further purchase and our extraordinary customer service!
Great experience
Great product, great service, great price. Always a pleasure shopping with French Bedroom
13 February 2026
Reply from French Bedroom
Thank you for your lovely 5* review regarding your new Sicilian Candle, Steve!
We're delighted to hear that you return to us for your bedroom accessories/furniture and we'll look forward to your next order with us. Thanks again!
My bedspread brings a new freshness to…
My bedspread brings a new freshness to my bedroom. It’s perfection! I wish you made matching curtains. (🙏🏼!)
13 February 2026
Reply from French Bedroom
Thank you, Jane, for your wonderful 5* review regarding your new Ziana Ikat Bedspread!
We're delighted to hear how much you love it and have fed back to our Product Team that you would love some matching curtains for the bedspread - we love your idea! Hope to welcome you back soon!
Reply from French Bedroom
Thank you for leaving us an excellent 5* review regarding your new bedroom furniture; the Love Story Cocoon Bed in Mole Velvet and matching 2-Drawer Bedside Tables, and regarding our award-winning customer service!
We're elated to hear that you fell in love with the Love Story collection, and that our customer service matched this perfectly along your journey with us!
Excellent service
Excellent service, fast delivery and bedding is beautiful, soft and very good quality, thank you.
6 February 2026
Reply from French Bedroom
Thank you, Mary, for taking the time to leave such a fabulous 5* review regarding your gorgeous new Nostalgic Rose Bed Linen Set!
The cotton sateen is so soft and provides a really cosy feeling, as well as a touch of beauty and happiness in the cooler, darker months! We're so pleased to hear you love it too.
Reply from French Bedroom
Thank you, Glenda, for an excellent 5* review regarding our customer service and your gorgeous new Blush Meadow Ruffle Cushion!
We're delighted to hear you were so happy with both; we love chatting to our customers and we're happy to hear you experienced this!
Lovely bed.
Lovely bed.. awful delivery and did not take the the packaging so I am left with over 15 boxes! It has put me off ordering the dressing table
13 February 2026
Reply from French Bedroom
Thank you for your review. We’re delighted to hear you love your bed and appreciate you taking the time to share your feedback.
We’re sorry to hear that the delivery and packaging detracted from your experience. For protection in transit, our furniture is delivered in substantial packaging, which is usually retained in case of return. We do offer a packaging removal service, and following your review our Customer Experience Team reached out to offer to arrange this for you as a goodwill gesture.
We have not heard back from you but hope this helps reassure you, and we’d be very happy to assist should you consider ordering the dressing table in future.
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