Have used the broth for about 1 .5 years and loving it! Especially in the autumn/ winter time it has supported keeping colds at bay! Excellent customer service (thank you Evie!!!) For the recent supp... See more
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Huge fan of the collagen protein blends. They are the only ‘protein shake’ that I’ve ever found that I don’t hate the taste. My favourites are the chocolate and the strawberry although I’ve just ord... See more
Company replied
I absolutely love these products, they’re such good quality, although are a little pricey. I love the instant bone broths and particularly like the shakes-you’d never dream that they were made from b... See more
Company replied
Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... See more
Company replied
4.4
Excellent
228 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
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Top quality products and service
I’m huge in quality and I must say these guys did phenomenal job quality is exceptional it’s literally exquisite from a to z the packaging the flavour everything the way they deliver and price is amazing and the discounts they offer.Im not buying any other collagen since I tried freaks bone broth I mainly buy beef one and I recently tried shake version which is another favourite of mine divine products wow thank you you did great !
4 November 2024
Unprompted review
Excellent bone broths and customer service!
These are my favourite bone broths which taste nice and really help with mine and my daughter's gut health. Amy in customer services is a credit to the company and provided exceptional customer service and made me feel like a valued customer. Thank you so much!
25 September 2024
Unprompted review
Chocolate collagen shake
Wow! I am completely blown away by how good this tastes! I bought a sample pack as I've tried collagen protein before and not been able to stomach it. Will certainly be buying a full size pack!
5 September 2024
Unprompted review
Reply from Freja Bone Broth
Thanks so much for the top review!
Well that’s blimmen delicious!
Well that’s blimmen delicious! Just received my order of Chocolate flavoured bone broth shake and I can honestly say I could drink that unendingly! I’ll wait to see if I notice any major benefits, but for now I’m totally sold! So yummy!
13 August 2024
Unprompted review
Reply from Freja Bone Broth
What a wonderful review! Thank you, enjoy those shakes!
I am a frequent purchaser of both the…
I am a frequent purchaser of both the chicken and vegan varieties. They have become a staple food and provide an excellent base for soups etc. Clean tasting and can be stored without refrigeration. Deliveries arrive promptly.
1 August 2024
Unprompted review
Reply from Freja Bone Broth
Thank you for the lovely feedback! we are so happy to hear!
These are delicious!
As a sports mad person, these products are absolutely perfect. My favourite is the chicken flavoured bone broth but have just ordered the shakes! Can't recommend this stuff enough. Each product they launch just seems to get better and tastier!
29 July 2024
Unprompted review
Reply from Freja Bone Broth
Fantastic! Thanks for lovely review!
Quick response to queries
I have been on touch with customer services twice and both times their response is quick and helpful. It seems nothing is too much trouble. I rarity these days. I will continue to buy the bone broth because it's delicious but also the company are brilliant to deal with.
22 July 2024
Unprompted review
Reply from Freja Bone Broth
We think they are great too! Thank you so much for the lovely feedback!
Thank you!
Ordered a mix of broths a few weeks ago and hadn’t used yet. I got really Ill with Covid and these are all I can eat just now. They are a life saver. They are keeping me going in what I hope won’t be much longer!! But so glad I had them in the cupboard. Beef especially makes me feel I am getting some goodness in me when I am unable to eat. So thank you!! Really needed a review!
17 July 2024
Unprompted review
Reply from Freja Bone Broth
We completely agree, thank you for the lovely review!
Stay happy and healthy!
Awful taste hard to dissolve not as…
Awful taste hard to dissolve not as good as other brands
24 June 2024
Reply from Freja Bone Broth
Good afternoon Tim,
Thank you for getting in touch. After listening to many of our customers who are looking for 100% pure nutrition, we recently changed the recipe of the Beef Bone Broth Nutrition Powder to remove the sunflower lecithin, which acted as an emulsifier.
The new consistency you have described when the powder is simply placed in water is caused by the high level of collagen in the powder.
We would recommend treating our new beef powder as you would treat cornstarch, mixing it into a paste with a small amount of water before adding it to whatever you're making.
Here's a link to a short video showcasing how best to use the new powder - I hope this helps. (https://www.instagram.com/p/C7ju408I4DO/)
If you would like to discuss this further, please contact our customer service department.
Great service!
I have used Freja’s bottled bone broth and now using the powders. Happy so far!
I ordered NDD which accidentally got sent out on a standard shipping and Stuart rectified quickly! Thank you for great service!
5 July 2024
Unprompted review
Reply from Freja Bone Broth
Hi Olivia, thank you for the kind words and the 5 stars. Your review is greatly appreciated, customer satisfaction is very important to us.
Reply from Freja Bone Broth
Thank you for your feedback Parminder, I am sorry you are not happy. I have sent you an email which I hope will change that for you.
Kind regards
Stuart
Top class service, highly recommend
Top class service and a company who I will without hesitation be recommending to all my friends and family.
Quality product with tons of health benefits, saving hours of cooking. What a brilliant business, thank you!
Cannot recommend enough! Nothing was too much trouble.
10 May 2024
Unprompted review
Excellent service
Excellent service, a fast delivery. Any problem resolved quickly. Can’t fault them.
24 April 2024
Delicious
The product is amazing. Really delicious. Filling. My mum, who is having cancer treatment, is drinking them too to keep her strength up.
24 April 2024
been using it since Jan 2024 regularly…
been using it since Jan 2024 regularly and can see the skin improvements (more firm and smooth). deffo not stoping:)
16 April 2024
Unprompted review
Great tasting healthy chicken…
Great tasting healthy chicken broths.Slightly on the expensive side, but we do like the benefits
25 March 2024
Quick n easy
25 March 2024
Love the products but poor date
Love the products. I bought 2 bags of chicken broth powder and the use by date is only 4 weeks
25 March 2024
Reply from Freja Bone Broth
Good afternoon Paul,
I am sorry about the short date on you Chicken Powder, if you would like to contact Customer Service we can try and make this right.
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