While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Freightos can't be replaced as a valuable shipping resource. They can't stop all shipping company errors... but they do an awesome job hooking us up with freight forwarders. Absolutely excellent.

Company replied

Rated 5 out of 5 stars

Freightos is a very user friendly website for quotes & booking. I would like to see them go one step further by improving....what documentation is required & who is responsible for each. i.e. customer... See more

Company replied

Rated 5 out of 5 stars

The platform shares the below benefits: - gives the ability to user to monitor booked shipments in a orderly manner. - connects user and shipping agents, if the second do not email user directly. P... See more

Rated 5 out of 5 stars

Easy to use, reliable, tracking advice in real-time is great and pricing is very competitive. Freightos have never let me down! So, thank you very much!

Company replied

Company details

  1. Shipping Company
  2. Logistics Service

About Freightos

Written by the company

Freightos Logo
Promo Image

The Freightos marketplace gives you access to instantly compare, book, and manage your freight seamlessly across 45+ providers. Sign up for free now.

GET STARTED FOR FREE
I'M AN ENTERPRISE IMPORTER
Why Freightos?

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

864 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was a new customer

I was a new customer. They made everything easy on me. Communication was also very good.

15 December 2021
Freightos logo

Reply from Freightos

Welcome to Freightos.com and thanks for trusting us to make moving your goods smoother and easier.

Rated 5 out of 5 stars

Perfect experience!

I had solved all my international trade problem with Freightos. They have a perfect system. Prices are competitive. I strongly recommend it.

9 December 2021
Freightos logo

Reply from Freightos

Great! Thanks so much for sharing your positive experience here. International trade has been difficult these last couple of years - glad we could help.

Rated 5 out of 5 stars

Freightos Experience

Freightos made the entire process of setting up my shipment extremely simple. I felt I got the best price for what I needed, and their platform allowed me to stay in touch with the shipper every step of the way. I would highly recommend!

7 December 2021
Freightos logo

Reply from Freightos

Thank you for recommending Freightos.com. Our team strives to make international shipping simpler, smoother, and more transparent so it's great that this has been your experience with the platform.

Rated 5 out of 5 stars

This was my first time shipping a large…

This was my first time shipping a large item from China, and the Freightos platform was invaluable for connecting me with a good shipper and customs broker at the best price possible. The shipment arrived in perfect condition, and without any hassles at US Customs. Freightos really worked out for me.

5 December 2021
Rated 1 out of 5 stars

Professional scammers

Professional scammers. Don't use for Amazon FBA. They will ignore your payments once received and after some time they will try to charge you again.

18 November 2021
Unprompted review
Freightos logo

Reply from Freightos

We value your experience and encourage you to reach out to with any concerns using the chat icon. Freightos.com offers a comprehensive dispute policy and process to assist importers and exporters throughout the shipping process. Thank you.

Rated 5 out of 5 stars

This was my first time using Freightos…

This was my first time using Freightos but it felt like I have been using them forever with how intuitive and easy it was. Great UI and communication. I will definitely use again.

17 November 2021
Freightos logo

Reply from Freightos

Thanks! We are so pleased that you found the platform easy to use and that your shipping was smooth.

Rated 1 out of 5 stars

Useless site....cannot enter any…

Useless site....cannot enter any information.

10 November 2021
Unprompted review
Freightos logo

Reply from Freightos

We apologize for the temporary platform issues - everything is working smoothly now so feel free to check instant live freight rates now.

Rated 5 out of 5 stars

Shipping made easy

Freightos I simple to navigate. The comparisons are easy to filter so you can find what is right for your needs. I will be using this website again.

6 November 2021
Rated 3 out of 5 stars

Delayed delivery

Very delayed delivery - 3months+
Service is good. Communicative team members.

27 October 2021
Unprompted review
Freightos logo

Reply from Freightos

We share your frustration with the current freight market. Delays and high costs are challenging many importers and exporters, but we're happy that Freightos.com eased some of the friction.

Rated 5 out of 5 stars

This has been an excellent tool for our…

This has been an excellent tool for our business to book freight if all different sizes from many different EU countries. Would recommend to anyone who doesn’t want to become a logistics professional just to be able to move goods quickly and without complication. We will be using again and again.

16 October 2021
Freightos logo

Reply from Freightos

Thank you so much for this review, at Freightos.com it's our mission to make freight accessible and smooth for all importers and exporters - regardless of the size of your business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look