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Freeyou AG Reviews 

462
•
TrustScore 2.5 out of 5

2.5

Auto Insurance Agency
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Company details

  1. Auto Insurance Agency

Contact info

2.5

Poor

TrustScore 2.5 out of 5

462 reviews

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No recent history of asking for reviews

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2.5

All reviews

(462)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

The worst car insurance service…

The worst car insurance service provider, a big fraud. First of all they never communicate with you even when you call them and never return the call. put the insurance premium up without explanation. They said more information needed but never told what is the wrong. After a week notice they put the premium up from euro 49 to euro 119 a month .Unfortunately I had to give them a star to make a review. Nobody is reachable on the phone and if someone pick up , they will say my colleague will call but they never call. A big Fraud!!

22 January 2023
Unprompted review
Freeyou AG logo

Reply from Freeyou AG

Hello Ravindra,

First of all: Thank you for your honest feedback. We are super sorry that you had such a bad experience with our service. We are working hard to improve our processes every day to make our customers happy. Our phones are busy every day and even if it takes some minutes in the waiting loop I can ensure you that someone will pick up the phone and will find a solution for all the trouble you had.

Kind regards,
Michael from your freeyou-Team

Rated 5 out of 5 stars

Friendly and contemporary offers…

Friendly and contemporary offers without veils.
Very clear website.
thank you

17 February 2022
Unprompted review
Freeyou AG logo

Reply from Freeyou AG

Hello,

thank you for your positive feedback and your kind words. We appreciate your time.

Kind regards,
Nina from your freeyou-Team

Rated 5 out of 5 stars

Super easy

Super easy
Sehr flott

7 February 2022
Unprompted review
Freeyou AG logo

Reply from Freeyou AG

Lieber Willi,

vielen lieben Dank für dein positives Feedback und deine netten Worte. Das gesamte Team freut sich sehr darüber.

Wir wünschen dir eine gute Fahr und liebe Grüße,
Nina von deinem freeyou-Team

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