Just purchased the Ranger Air M-540 and having ridden over 100km in the first few days, I can genuinely say it's great so far. It has a lots of power when both motors are operating and the range ha... See more
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Based on these reviews
Purchased 2 Freesky Swifthorse PRO e-bikes in 2025. Lots of power and nice smooth ride. Gets up hills with ease and battery power is fantastic. Had an issue with digital screen and Freesky sent out re... See more
Company replied
We bought the Freesky 4000W Dual Motor Electric Bike as a Christmas gift for our teenage son, and it brought him so much joy! The bike is sturdy, comfortable, and incredibly speedy. When we had a few... See more
Company replied
Finally taken delivery of my Warrior Pro and I couldn’t be more pleased, the bike. albeit not the lightest of a vast range of bikes available today, is I believe, one of the best. The build qual... See more
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Company details
Written by the company
FREESKY has spent 20 years pioneering the R&D and sales of electric bicycles, driven by a vision to create eco-friendly transportation without sacrificing performance or style. Over time, we’ve grown into a trusted manufacturer known for integrity, innovation, and a commitment to excellence. Our official brand store: www.freeskycycle.com, features our latest products and connects a thriving community of passionate riders.
Contact info
1500 N GRANT ST STE R, 80203, DENVER, United States
- (+1) 877-779-0747
- service@freeskycycle.com
- freeskycycle.com
4.9
Excellent
426 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Cool Bike
My new Rocky Pro is a real head-turner and I get positive comments wherever I go..."cool bike", "really different", "sweet"! I like the fact that it's easy to ride, comfortable and capable both on and off road. The strong battery allows for long trail rides. We traveled > 50 miles the first day....
31 October 2025
Unprompted review
Reply from FREESKY eBike
Thanks so much for sharing your experience! It's awesome to hear that you're getting so many positive comments on your Rocky Pro! We're thrilled that you're enjoying the bike’s comfort, ease of use, and long-lasting battery—50+ miles on your first day sounds like an amazing adventure.
At FREESKY, we're all about creating bikes that offer both performance and fun on any terrain.
If you ever have any questions or need tips on getting the most out of your ride, feel free to reach out. Keep enjoying those trails! 🚴♂️💨
Customer service is very responsive and…
Customer service is very responsive and resolved my issue quickly.
30 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you for your support of Freesky.
Rocky Pro A-320
I did extensive research before purchasing the Freesky Rocky Pro e-bike. This bike is high quality and packed with features! It rides great both on and off road and thanks to the long battery life, we have been able to go on much longer rides/adventures. Customer service has been very responsive and communicative when needed. 5 stars without hesitation...
31 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you so much for your amazing review! We're thrilled to hear that your research paid off and you're loving the FREESKY Rocky Pro A-320. It's awesome that the bike is meeting your expectations for both on-road and off-road adventures, and that the long battery life is giving you the freedom to go on even longer rides. We’re also happy to know that our customer service has been able to help when needed! We really appreciate your 5-star rating and are here anytime you need anything. Enjoy your rides, and thanks for being part of the FREESKY family! 🚴♂️⚡✨
Love my Freesky Bike
Got my Eurostar bike back in the early Summer and have nothing but good things to say about it. It's comfortable, its fast, and customer service is great and easy to deal with.
Highly recommended!
30 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your Freesky Eurostar e-bike—comfort, speed, and great customer service are exactly what we aim for. Your recommendation means a lot to us!
If you ever need anything in the future, don't hesitate to reach out. Enjoy the ride! 🚴♂️💨
Thanks again for your support, and we look forward to serving you again soon!
I ride old logging trails and gravel…
I ride old logging trails and gravel roads in Northern Minnesota. My Spirit Horse handles this type of riding without issue and the bike is very stable. The battery gives me great range as I usually keep the pedal assist at 2-3. I am very happy with my purchase and I think the bike is a great value. Customer service has been very good, as well.
10 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you for sharing your experience with the Spirit Horse! We're so glad to hear that it's holding up well on the old logging trails and gravel roads of Northern Minnesota.
We’re also happy to hear that our customer service has been helpful! We really appreciate your feedback and are excited that you’re enjoying your bike. It sounds like you’ve found the perfect match for your riding adventures.
If you need anything down the road, don’t hesitate to reach out. Enjoy your rides and thanks again for choosing Freesky! 🚴♂️🌲
Excellent customer support
Excellent customer support. Response is almost immediate.
29 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you for your support of FREESKY!
Bought A older Himalaya Sport from a…
Bought A older Himalaya Sport from a private party..Have had to Replace some parts & Give the Girl some Love..Finally feeling comfortable after get the Bike dialed in! Loving it!! Just did a 22 mile ride..Rock& Roll Freesky! During my Journey of getting the Bike dialed in ..Jensen & Jackson my Freesky reps..Answered All my Questions & Got my parts out of China as Soon as they Could...Thx again Jensen !! If your looking for a Awesome Ebike & Great Customer Service.....Freesky baby💪
1 October 2025
Unprompted review
Reply from FREESKY eBike
Thanks so much for the great review! We’re so happy to hear you’re loving your Himalaya Sport after getting it dialed in. Big shoutout to Jensen and Jackson for helping you out—glad we could get you the parts you needed!
Sounds like you're really enjoying your rides now, and we appreciate you recommending us. Thanks for choosing Freesky, and we’re here if you need anything else! 💪🚴♂️
Freesky Eurostar Ultra
The Freesky Eurostar Ultra is a great ebike. I can easily go on 40 mile bike rides with over 50% left on the battery. The customer service by Freesky is amazing. Right after I bought the bike, it went on sale and they honored that sale price. Later I ordered a stem extender that went out of stock. Due to the time I waited, they also sent me replacement brake pads at no charge. There customer service has proven just as reliable as the bike itself.
28 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you so much for the fantastic review! We're thrilled to hear that the Eurostar Ultra is helping you enjoy those long rides, and the battery life is keeping you going strong.
It’s great to know that our customer service made a positive impact, too. We always want to go the extra mile to make sure you're happy with your purchase. Thanks for recognizing that!
If you ever need anything else, don’t hesitate to reach out. We truly appreciate your support and are so glad you’re enjoying your bike! 🚴♂️🔋
Tanks a lot for the support
Tanks a lot for the support, great bike , amasing ride White friends !
29 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you for your support of FREESKY!
Bought this bike to check trail…
Bought this bike to check trail cameras, scout, and ride back and fourth to deer stands quietly and leave little scent. Bike was packaged very well. Easy to put together. The bike looks well made very sturdy frame. I had a problem on using the NFC card but chase straightened that out for me from customer service swipe the power button instead of screen was easy fix. I’ve owned another company e-bike and gave it to my grandson as a Christmas gift, and built my own e-bike and one recumbents trike. This Ranger out does them all. No question, if something happened to this one I would buy another one. DM
20 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you for the awesome review! We’re so glad the Ranger is working perfectly for your trail camera checks, scouting, and quiet rides to your deer stands. Sounds like it’s the perfect fit for your needs!
We're also happy to hear Chase was able to help with the NFC card issue—customer service is always here to ensure your experience is smooth. It’s great to know the Ranger is outperforming your previous bikes. We really appreciate your trust in us, and if anything ever happens to your Ranger, we’ll be here to help you get another one! 🚴♂️🍂
Thanks again for your support!
FreeSky Warrior Pro Review
Thank you so much FreeSky for this amazing Bike! Warrior Pro user here, best product for price. Great support, shoutout to Jensen for the crazy fast support. Can't be more happy with this thing rode about 50KM on the first day.
20 October 2025
Unprompted review
Reply from FREESKY eBike
Thanks so much for the awesome review! We’re thrilled to hear you’re loving your Warrior Pro and that it’s living up to your expectations. Shoutout to Jensen for providing speedy support—he’s a rockstar!
50KM on your first ride is impressive! We’re so happy to have you as part of the Freesky family, and if you ever need anything, don’t hesitate to reach out. Enjoy every ride! 🚴♂️💨
Very Positive Experience with the Warrior Pro M-530 – Ready for Winter!
I was looking for a robust e-bike for winter, ideally with direct-drive motors on both front and rear wheels. After extensive research, the Warrior Pro M-530 from FREESKY turned out to be the best choice for my needs.
The bike doesn’t check every box, but most of them:
Strong frame, 29" x 4" wheels (compatible with 4.8" tires according to FREESKY).
48V/30Ah battery: perfect range for my daily commute without recharging.
Color display with battery percentage, powerful automatic front light, and a very comfortable, fully adjustable saddle (I’m 5’9").
Front suspension adjustable OK, rear suspension too stiff for my weight.
Modifications made to optimize comfort and performance:
Replaced the rear shock with a DNM AO-38RC adjustable model (Amazon, CAD 205).
Added an adjustable handlebar stem at 60° (Amazon, CAD 30) for a BMX-like riding position, more comfortable for my back.
Negotiated the Twist Throttle at purchase.
Installed premium studded tires 45NRTH Wrathchild (26x4.6) for riding on ice, packed snow, or powder.
Assembly was easy, packaging was excellent. FREESKY’s service has been outstanding: quick and precise answers to all my questions. The display is designed to operate down to -25 °C, and I can’t wait to see how the motors perform in extreme cold.
A very positive experience so far, with a few adjustments to meet my high expectations. I’ve never been this excited for winter!
28 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you so much for the detailed and thoughtful review! We're really glad to hear that the Warrior Pro M-530 is shaping up to be the perfect fit for your winter riding needs. Your modifications sound fantastic, and it’s awesome that you’re customizing the bike for ultimate comfort and performance—those studded tires will definitely make a difference on icy and snowy trails! ❄️
We’re also thrilled to hear that Freesky's customer service has been up to the task and that you’re excited to see how the bike performs in extreme cold. Your feedback helps us improve and ensures we’re meeting the needs of riders like you.
Thanks again for sharing your experience, and we hope you have an amazing time on the trails this winter! Stay warm and safe out there! 🚴♂️💨
Freesky Warrior M530 is a Beast
I just want to express my sincere appreciation to Leo and Daisy at Freesky, they have both worked with me on technical issues and replaced parts at no cost. Keep up the good work, it has been a pleasure dealing with you both. Now for the bike, I bought the Freesky Warrior M530 and what a beast that bike has been. I ride mostly off-road with climbs and jumps really testing the bikes durability and handling and it has performed better than I expected much like a dirt bike. I have even reached 41 mph one time testing how fast I could push the bikes speed but it mostly maxes out about 35 mph on pedal assist mode and I rarely use the throttle. My only complaint has been that the battery rattles on rough terrain but I fixed that with two pieces of cardboard that I slide in on each side of the battery and that quieted it down. So, for the price it is hard to beat the Freesky Warrior M530.
Ride On,
Dave
28 October 2025
Unprompted review
Reply from FREESKY eBike
Hi Dave,
Thanks so much for your kind words and feedback! We're thrilled to hear you're loving the Freesky Warrior M530 and that it’s performing well on your off-road adventures. Leo and Daisy will be so happy to hear your appreciation – they’re always going above and beyond to help out.
It’s awesome that you’ve been able to push the bike to 41 mph! That’s impressive! We’re also glad you found a solution to the battery rattle – it’s always the little things that make a big difference in the ride experience.
We’re constantly working to improve, and your input helps us stay on track. Thanks for being a part of the Freesky community, and keep enjoying the ride!
Ride On,
The Freesky Team
Happy customer
I purchased the Freesky Eurostar E bike and couldn’t be happier.
The bike performance has been as advertised, and I am very pleased.
I had an issue with the display unit and Daisy worked with me efficiently and effectively to diagnose and replace the display unit free of charge to me.
This company is great to deal with and has a great product!
28 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Thank you so much for the wonderful feedback! We’re thrilled to hear that you’re enjoying your Freesky Eurostar E-bike and that its performance has met your expectations. It’s great to know that Daisy was able to quickly assist with the display issue and get it sorted for you – that’s exactly the kind of experience we strive to provide!
Your kind words mean a lot to us, and we’re so happy to have you as part of the Freesky family. If you ever need anything else, don’t hesitate to reach out!
Ride On,
The Freesky Team
I’ve had my bike for nearly a year and…
I’ve had my bike for nearly a year and put 500 miles on it. I’ve had to replace the brake pads which is normal. The kickstand mount broke, but customer service mailed me a new kickstand with mount, no questions asked.
I will say that customer service has always been responsive and helpful to assist in any question or issues I had. For example the brake sensor stopped working but only due to a loose screw which was fixed by tightening. Thanks to customer service for always providing a solution.
14 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Thanks for sharing your experience with us! We’re glad to hear that after nearly a year and 500 miles, your Freesky bike is still going strong. It’s great that customer service has been able to assist you with any issues you’ve encountered – whether it was the brake pads or the kickstand mount. We’re all about making sure you have a smooth, enjoyable ride, and we’re happy that our team could step in and help with the brake sensor issue too.
Your feedback is truly appreciated, and it’s customers like you that motivate us to keep improving. If you ever need anything in the future, you know where to find us!
Ride On,
The Freesky Team
Freesky has the best support and…
Freesky has the best support and e-bikes in the industry. My bike has over 4,000 miles and is still running like brand new and no battery degrade or issues. Any parts that are need they always give you supports or send if needed to fix any issues.
14 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Wow, 4,000 miles – that’s impressive! We’re so happy to hear that your Freesky e-bike is still running strong and that the battery is holding up well. It’s awesome to know that our support team has been there for you whenever you’ve needed assistance. We take pride in our customer service, so your kind words mean a lot to us.
We’re thrilled that you’re still enjoying the ride, and if you ever need anything down the road, don’t hesitate to reach out. Here’s to many more miles of smooth riding!
Ride On,
The Freesky Team
⭐️⭐️⭐️⭐️⭐️ 10/10 — Absolutely Astonishing Bike and Service!
This bike is simply amazing! It had a few minor issues at first, but after I contacted the seller, Mr. Ande, he immediately responded and helped me resolve everything without causing any headache. His attitude was outstanding — super nice, patient, and genuinely caring. He truly goes above and beyond to make sure his customers are completely satisfied. Sellers like him are incredibly rare nowadays!
As for the bike itself — the quality is exceptional. It’s solid, rigid, and built with impressive craftsmanship. Every detail feels premium, and it rides so smoothly and powerfully that you can feel the quality in every turn. It’s reliable, durable, and clearly designed to last for years without any hassle.
If you’re looking for a high-quality bike that delivers top performance and is backed by incredible customer service, this is the one. I recommend it without a single doubt. This is a perfect 10 out of 10 experience — both the product and the seller deserve full credit for excellence!
7 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Thank you so much for the glowing review! We’re absolutely thrilled to hear that your experience has been nothing short of amazing, from both the bike and our customer service. Mr. Ande will be so happy to hear your kind words – he truly does go above and beyond, and it’s awesome to know that made such a positive impact on your experience.
We’re also stoked that you’re loving the bike itself! The fact that it feels solid, smooth, and built to last is exactly what we aim for. Your recommendation means the world to us.
Thanks again for sharing your experience, and if you ever need anything else, we’ve got your back!
Ride On,
The Freesky Team
Amazing eBike, amazing service
I recently purchased the Warrior Pro M-530 eBike and I absolutely love it. This is a powerful, well built machine for on and off road. I had some adjustments and questions regarding the bike and the service at Freesky is amazing! Daisy helped me every step and responded immediately to my messages. I received videos and input from the Freesky team to help me troubleshoot adjusting the bike and getting it fine tuned after assembly.
I am really impressed with this eBike and even more impressed with the Freesky service. Top notch and I am very pleased that I chose the Freesky eBike!
24 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Thank you for the fantastic review! We’re so happy to hear that you’re loving your Warrior Pro M-530 eBike – it’s built to handle both on and off-road challenges, so it’s great to know it’s living up to your expectations.
Daisy will be thrilled to hear that she was able to help you with the adjustments and get everything fine-tuned to your liking. We take pride in offering that extra bit of support to make sure our riders have the best possible experience. It’s wonderful to know that you’re not only impressed with the bike but with the service as well!
Thanks for choosing Freesky, and if you need anything down the line, we’re always here for you!
Ride On,
The Freesky Team
Wonderful customer service and bike
Wonderful customer service! Quick to answer ! The Ranger M540 has been a fantastic purchase so far! It handles the beach and rocky terrain perfectly! Freeskys customer service is top notch !
28 October 2025
Unprompted review
Reply from FREESKY eBike
Hi there,
Thanks so much for the awesome review! We’re stoked to hear that your Ranger M540 is performing great on both the beach and rocky terrain – sounds like the perfect adventure companion!
We also really appreciate your kind words about our customer service. We aim to be quick, responsive, and helpful, so it’s great to know we’re hitting the mark for you!
If you ever need anything in the future, don't hesitate to reach out. Enjoy the ride!
Ride On,
The Freesky Team
Great bike and greater customer service!
I purchased the Alaska Pro approximately 1 year ago and am very happy with the performance of the bike as well as the customer service. On multiple occasions Jensen responded to my inquiries almost immediately which included the weekends. The bike and the customer service team deserve the highest rating as they are awesome.
25 October 2025
Unprompted review
Reply from FREESKY eBike
Thank you so much for the 5-star review! We're thrilled to hear you're enjoying your Alaska Pro and that our customer service has made a positive impact. Jensen and the team are truly grateful for your kind words. We're committed to providing top-quality products and support, and it's awesome to know we hit the mark. Thanks again for choosing us—enjoy your rides, and feel free to reach out anytime!
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