FreePrints Photobooks Reviews 

8,353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 8,170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, especially the prints and photo books, noting their professional appearance and vibrant colors. People find the process of creating and ordering photo books to be very easy and straightforward, often completing them quickly. The delivery service is frequently highlighted for its speed and efficiency, with many receiving their orders promptly. However, some customers also noted issues with delivery times, with orders arriving later than expected or even being lost. A few other people also felt that there were hidden costs or changes in product specifications, such as a shift from hardcover to softcover books, which led to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality of prints... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the fantastic quality... See more

User experience

Consumers find the user experience to be positive, often describing the app and website as very easy to use... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and an intent to reorder... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely way to capture memories made with my family. Adding my favourite photos to a cute little book to carry round with me and share with family and friends, is so much better than having to g... See more

Rated 5 out of 5 stars

For each family occasion, weddings, holidays etc I make a photo book to mark our memories. It is a lovely way to select all your special memory pictures, adding wording, borders etc to display them a... See more

Rated 5 out of 5 stars

The app is so easy to use. Everything is thought of from background themes and font design and size. The photos are printed to an excellent standard. I also benefit from a free photo booklet each mont... See more

Rated 5 out of 5 stars

I am the immensely proud Nana of a 20 month old. I make regular books about periods in her life, holidays, Christmas etc I worry that the photos of her will all merge into the cloud and I won’t look... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,353)

8,267 reviews in the last 12 months

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Rated 5 out of 5 stars

It was my dads 84 birthday- he has…

It was my dads 84 birthday- he has everything he needs and always says he doesn’t want anything. I thought I wonder if he’d like a photobook. I selected a mixture of photos from my phone of his great grandchildren and when he opened his present, he was engrossed, I’d never seen him so happy - best present I’ve ever bought him- thanks to Photobook! 💖

11 June 2026
Rated 1 out of 5 stars

book was several days late.

book was several days late missing birthday that it was ordered for. all I was offered was refund on the expediated deliver charge I paid for. very poor customer service. unlikely to use again as there are numerous similar competitors.

20 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Stuart, thank you for your feedback. We are very sorry about the experience on delays and how your concern was handled by our customer service. We kindly ask to please contact us at socialcare@planetart.com, to provide additional assistance on this matter. Thank you for bringing this to our attention, and we look forward to hearing from you. We hope you consider updating your review if you're satisfied with the assistance.

Rated 5 out of 5 stars

Happy Nana

The photo book was beautifully done and the quality definitely met my expectations. It was also delivered in time for my grandsons 2nd birthday. He will have some really cherished memories in one place. I am very happy indeed and would recommend photo book to all my friends and family.

16 June 2026

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