I purchased my first two pairs of Freddy jeans size 8L. I wear a USA size 6/28 and my waist fluctuates 28/29 inches. My advice is to size up. I was going to order a 6M but glad my intuition said order... See more
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Really wanted to like this company but…
Really wanted to like this company but had a pretty bad experience. Bought some jeans that were too small, returned right away after only trying on and they came up with some invisible spots they said I was at fault for. Then, bought a different pair of 150 dollar pants and my nails ripped them second time to wear. These are overpriced leggings

Reply from Freddy
Terrible customer service
Jeans look good, though they are leggings really. Quality of both product and customer services is terrible.
The return label I was sent didn’t work/return shops wouldn’t accept it. I emailed for an address to post returns to - postage cost me £10. No refund received. Emailed to follow up and parcel had arrived, but they gave me the wrong address and it was with the wrong depot. They then told me I would have to arrange the transfer of the parcel, despite it being their mistake not mine. All the products I kept broke within a couple of months. Asked for a returns label again and similar story ensued.
I would never buy from them again or recommend them to anyone. This was a considerable amount of money for me to spend on jeans and meant to be a treat to myself - I feel I’ve been robbed.

Reply from Freddy
WR.UP® Denim- High Waisted
I purchased the WR.UP® Denim - High Waisted - 7/8 Flare - Light Blue + Yellow Stitching - M / Light Blue + Yellow Stitching, which I absolutely love the style. I have had the pair of jeans for 1 month, the quality of material is not a good quality. The inner side of jeans, material has gotten thinner and now has a few small holes. I wear this pair once a week, it shouldn't wear this fast. Overall unfortunately, not worth the money.

Reply from Freddy
AVOID - awful quality and no customer service!
I ordered a pair of expensive white jeans, I followed the aftercare and after one wash the faux leather is peeling off. I have ordered other pairs before and they always get tiny random holes in them, I thought it was just me but after reading the reviews they are just awful quality, they usually only last about 4 weeks before ripping. I never contacted Freddy before but I did about the white pair, they have completely ignored me. I have messaged on them on Instagram, Facebook, Twitter and emailed them! My messages have been read but no one replies. I had to open a PayPal case ! Honestly they are so unprofessional and the jeans are poorly made.

Reply from Freddy
Shoes black country skinair
Shoes very nice and very comfortable, It s like walk on the clouds!

Reply from Freddy
Have a few pairs of freddy jeans
Have a few pairs of freddy jeans, loved them at the start as they do compliment your figure however all have holes in them, quality is actually shocking, very poor material. I complained a few months back and still waiting on a reply. Shocking really considering the price they are charging.
Shocking Customer Service
Terrible quality jeans and a deplorable customer service.
I bought a pair of Freddy jeans for Christmas and I am extremely disappointed with the quality. The fabric is fraying at the seams in numerous places. These jeans cost my €116 and only lasted 2 months. The substandard fabric is just falling apart. I wish I could post the pictures here to show how bad they really are.
I contacted the customer service twice by email and twice on their Instagram page and they ignored all of my messages. Not one response. I am extremely disappointed with this poor level customer service.

Reply from Freddy
Dreadful customer service
I brought some jeans , my normal size and didn’t try them as I have many pairs in a medium which are amazing , there must have the wrong size label on as they are massive, after wearing them a few weeks later I was dissatisfied with the fit and at £105 they should be top notch.. I have tried ringing the customer service number , I leave a message no reply, I email and they don’t reply to my questions 🤷♀️

Reply from Freddy
Love / hate
I am the same as a few of the reviews I have seen. I have a love / hate relationship with these jeans. I love the fit and they are so comfortable but they don't last long at all. Holes in the crotch and around the zip within months. I have just bought a pair, worn twice and stitching going on thigh already. I do need to stop buying as wasting money - which is a real shame but you cannot charge a premium price for bad quality.
Great quality material
Great quality material,
True to size
Definitely recommend

Reply from Freddy
They were not the material I thought…
They were not the material I thought they were. I sent them back over a week ago and I still have not had confirmation they have received them nor a refund.

Reply from Freddy
Great fit
Great fit - reliable sizing which is important when you're ordering online. I am 5' 2" and love the 7/8 fit jeans they're just perfect for us petite ladies. Fit and hold is so well engineered and so many positive comments and compliments when I wear them. 5 stars!!

Reply from Freddy
Freddy customer service appaling
I posted a review yesterday, to which Freddy have replied. The very sad thing is that even before they replied i knew what they would say. On Trustpilot in the UK alone, 181 people have told the company that their product got holes or was faulty. 181 people they largely ignored by telling each and every one of them that they only use high quality materials bla bla bla. 181 people on this site alone think otherwise. I used to be CEO of a division of a public company and frankly i am shocked at the drivel being put out by this company in the name of customer service. I bought a product, within 2 hours it had holes in it and they tell me its fantastic quality. I can provide photos and indeed i agree with the other 181 people reviewing as bad or poor and can concur that the leggings also ALL get holes in. Now, if i had written a review on day 1, i might have written a good review but that is because i had not realised that within hours or days holes would appear in the material. This is not just me It is everybody I know and 181 people on here. Their response: We only have fantastic quality material!!! The company will not survive - after it has scammed all its customers and suggested that they are all lying, then it will eventually run out of people to tell that the product is fantastic - it just lasted 2 hours in my case and 181 other people on this sight agree with me. Sadly, Freddy disagrees and just takes your money for rubbish material. Quality material does not get holes in within 2 hours. Think i will write to the CEO of Freddy and tell him to fire his customer service department and appoint one that deals with the customer with respect.

Reply from Freddy
Check size when ordering white Freddy pants.
Thank you for your response 'Freddy'. I was aware of length of pants and sizing. However what I did notice in the white pants was that the material was nowhere near as stretchy as the eco blue ones I have which are incredibly comfortable to wear. The white ones are different. The material is nowhere near as 'flexible ' as the blue ones. I reckon you would have to go up 2 sizes from normal. This is my opinion. ( coming from a tailoring family!)

Reply from Freddy
Very bad
Very bad. Questions will not be answered, you have to pay for the return postage yourself and no money will be refunded

Reply from Freddy
Not fit for purpose…
After having issues with previous pairs of Freddy’s being thin & ripping in the crotch area I decided to give the new ‘thicker’ material Freddy’s a go (at $250). Do yourself a favour & hold a brand new pair of Freddy’s up in the light & see how much light comes through in the crotch/seam area, super thin material that is no doubt going to wear out too fast or ladder from seam. Beyond disappointed.

Reply from Freddy
Great customer Service Fred was very helpful and nice
Great customer service Fred was very helpful nice and honest concerning the keylime shake the best shake I've ever had

Reply from Freddy
Jeans arrived with hole in them
Unfortunately my high rise jeans arrived with a small hole in the crotch. Brand new. Very disappointing. I bought them on sale, so maybe sale items have flaws, but if so I think they should be advertised as such.

Reply from Freddy
I brought freddy jeans and between the…
I brought freddy jeans and between the price of the jeans and postage it was €150. When I got the jeans I tried them on and I felt the quality did not match the price. I put them straight back into their original packaging and posted them back. They are now returning them back to me saying they are damaged because they are covered in hair. In the picture there is a little hair but I have no idea where it came from and to be honest would not consider that damage if there is some hair. I wouldn't recommend purchasing from this company after my experience.

Reply from Freddy
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