Framefix Reviews 

91
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

We found this company on a google search, their prices are very good and competitive, the ordering process is so easy and quick, just an email, price by return, payment made and delivery within a... See more

Company replied

Rated 5 out of 5 stars

Helpful from the start. My bespoke brackets were high quality and were manufactured and delivered within a week from first contact. Add to this the clear and frequent communication, and the friendly... See more

Company replied

Rated 5 out of 5 stars

Saw an item similar to what I wanted online and ended up speaking to the production manager who discussed my needs and accommodated some minor changes. The items were manufactured and delivered within... See more

Company replied

Rated 4 out of 5 stars

Responsive team that went that bit further to accommodate the clients needs - in this case a longer window fixture to be made and shipped in time for installers.. they delivered on time and product as... See more

Company replied

Company details

  1. Construction Material Wholesaler
  2. Metal Fabricator
  3. Metal Finisher

Written by the company

Providing the highest quality window fixing & construction brackets at highly competitive prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

91 reviews

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4.8

All reviews

(91)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful !!!

very helpful ! sent samples next day and a box of fixing lugs to try. Everything was spot on !

1 July 2026
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Reply from Framefix

Thanks Paul, it was a pleasure.

Rated 5 out of 5 stars

Extremely friendly and polite service…

Extremely friendly and polite service from start to finish. The ordering process was simple and straightforward, and everything was handled efficiently. Overall, a very good service and a pleasant experience. Highly recommended.

26 February 2026
Unprompted review
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Reply from Framefix

Thank you for the great review, it was our pleasure!

Rated 5 out of 5 stars

Fantastic Service

Very easy to order. Lauren was extremely helpful. Needed items at site the next day and was delivered the next morning, when promised.
We will definitely use this company again.

25 February 2026
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Reply from Framefix

Thank you so much for your lovely review, it was a pleasure doing business with you and we look forward to helping you in the future

Rated 5 out of 5 stars

We had ordered the wrong size straps…

We had ordered the wrong size straps and had to place a last minute order for longer ones. Lauren was incredibly helpful and our longer straps arrived first thing the next morning.
Very quick responses and very helpful.
Thanks again Lauren :)

9 December 2025
Unprompted review
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Reply from Framefix

Thank you for the wonderful review Taylor, glad we could help!

Rated 5 out of 5 stars

Helpful from the start

Helpful from the start. My bespoke brackets were high quality and were manufactured and delivered within a week from first contact. Add to this the clear and frequent communication, and the friendly and courteous interaction throughout. I couldn’t ask more. Thanks guys I’ll be back for more. I’d certainly recommend.

31 October 2025
Unprompted review
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Reply from Framefix

Thank you for the super review, glad we were able to help.

Rated 5 out of 5 stars

Went above and beyond

Went above and beyond when I had to get window fixings after being let down by the window company I ordered the windows from.
Had my fixings despatched and delivered next day service.
Thank you, and would definitely use again.

20 October 2025
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Reply from Framefix

Thank you for the lovely review, it was a pleasure doing business with you.

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, next day delivery, good prices and great communication!

2 October 2025
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Reply from Framefix

Thank you Zoltan, it was our pleasure glad we could be of service.

Rated 5 out of 5 stars

Great company

Great company.
Good products.
Quick delivery.

27 August 2025
Framefix logo

Reply from Framefix

Thank you Glyn, its always a pleasure being able to assist you.

Rated 5 out of 5 stars

Great service

The team provided the window straps promptly when the were critical to keeping our project on programme.

6 August 2025
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Reply from Framefix

Thank you so much for your excellent review Rob. It's been a pleasure doing business with you.

Rated 4 out of 5 stars

Responsive team that went that bit…

Responsive team that went that bit further to accommodate the clients needs - in this case a longer window fixture to be made and shipped in time for installers.. they delivered on time and product as promised.

16 July 2025
Framefix logo

Reply from Framefix

many thanks Nick, it was a pleasure to help you

Rated 5 out of 5 stars

Great quick service

Great quick service, very helpful staff, would defiantly recommend

9 July 2025
Framefix logo

Reply from Framefix

Thank you so much for your excellent review Chris. It's been a pleasure doing business with you.

Rated 5 out of 5 stars

Very easy to order

Very easy to order and prompt response

17 March 2025
Framefix logo

Reply from Framefix

Thank you very much for your excellent review, glad we could be of assistance.

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