Frame-A-Game Reviews 436

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their brilliant craftsmanship and sturdy, lasting build. Many people highlight the amazing support received during the conception phase and the overall smooth process, with the seller often described as kind and helpful. The service is frequently commended for its efficiency, including disc restoration that makes items look brand new, and the delivery is often faster than expected, with incredibly secure packaging. However, some customers reported that their frames arrived damaged due to international shipping.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing extreme satisfaction and recommending... See more

Quality

Customers consistently note positive experiences with quality, describing the work as beautiful,... See more

Service

Clients share positive opinions on service, with many describing it as fantastic and sublime. Customers were... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible handmade product of quality and even more amazing support during the conception phase of my game frame of choice. Always wanted to dedicate my passion (for Halo) something meaningful. Final... See more

Rated 5 out of 5 stars

Finally, my Total War: Warhammer steelbooks have escaped the dark abyss of “the box under the bed” and now hang in glorious formation on my wall. The frame is brilliantly made, with a handy template t... See more

Rated 5 out of 5 stars

The frame turned out perfectly for my signed David Lynch DVD, and the whole process was extremely smooth. It was even delivered a couple weeks earlier than expected. I reached out to Kirk with a fe... See more


Company details

  1. Video Game Store

Written by the company

Some games do more than entertain. They become part of who we are. They remind us of late nights with friends, quiet moments of escape, or the thrill of finishing something you never thought you could. We all have that one game we’ll always go back to. At Frame-A-Game, we make it easy to celebrate those moments. Our premium frames are designed to put your favourite game front and centre, turning it into a piece of art. Add a custom plaque for that personal touch, and give the games that shaped you the space they deserve. Because the best games aren’t just played. They’re remembered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing, I asked about having a deadpool frame done, talked about maybe a quote done for the plaque, choose 2 but loved 1 coz it has family in it, super fast delivery, brilliant communication, amazing design, definitely recommend for a gift for a loved on or for yourself a wee treat, will 110%will be going back for another 1 maybe 2 :)

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Superb product and experience

Ordered 3 frames from the exhibition range to fill a space on my wall, and they look fantastic. Games and cases are all in fantastic condition, and the presentation is exceptional. Communication was great throughout. Can’t recommend highly enough. 5 stars.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant products, excellent customer service!

Very clear website, well designed and easy to use. Products are very good quality and packaged with care to avoid damage. Customer service is second to none, very quick email responses and extremely friendly staff. Would recommend to anyone!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

High quality

This was better than expected. The product is top quality and arrived safely packaged.

Recommend to anyone in the market for something like this.

Will definitely be back buying more framed games soon.

Thank you for bringing this amazing service.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Quick and Perfect Display

Came just as expected and quick for international delivery. The wife loved it as a birthday present! She's already telling me which ones she wants next! Will be purchasing again in the future!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

Definately recommend!

I found Frame-a-game through a Twitter advert and was immediately impressed by the service offered - not only by the affordability of it but also the fact that there’s a service for such a niche product. I’ve struggled with finding ways to frame posters in the past, due to price and too many choices of frame quality which I don’t understand. So I thought it would be even harder to frame something as specific as a boxed game. However, Frame-a-game offers such an easy-to-understand service that I was able to purchase my order with ease.

I used the service to frame a signed copy of my favourite game that I got a year prior and had no idea how to showcase it and now I’m so proud to display it on my wall.

Not to mention that the customer service is incredible. It really has that small company feel, and I felt supported throughout the whole journey. I immediately suggested it to a friend and they also fell in love with what was offered, and I’ve since bought gift cards for other friends birthdays.

I also really like that there’s a loyalty program mechanic offered, where you can earn discounts based on tasks you can do (such as sharing links on your socials). It makes perfect sense to ‘gamify’ a service that resolves around games.

I’ll definitely be using the service again!

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Premium Quality!

I came across kirk and frame a game at insomnia gaming festival, immediately I was drawn to how premium the displays look, they are centre stage worthy, kirk was extremely pleasant and answered all my questions with passion and knowledge, my purchase now the pride of my wall and I can guarantee I'll be purchasing more in the future!

30 March 2024
Unprompted review
Rated 5 out of 5 stars

It looks great on the wall

It looks great on the wall. It gives me that minimal look while looking great and giving me nostalgia every time.

The shipping was fast and it was packaged. I think it's worth it if you have a game from your childhood that would want to display and don't want to break the bank.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely stellar service

Super quick response time for initial purchase. Review of the custom plate, to which I got to customize the font, was done within hours of my order. Arrived within the time frame specified in excellent packaging.

Build quality is stellar and was very easy to put together. 10/10 will buy these for the rest of my Final Fantasy games!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Top quality frames

Top quality frames, pictures don't do them justice even better in the flesh purchased 4 frames highly recommend 👍

19 March 2024
Unprompted review
Rated 5 out of 5 stars

The Highest Level of Service

From start to finish, the service was sublime. I had a few initial queries on the different options you could have, so I asked how they would look and he managed to mock up different drafts up for me, all within a couple hours of me asking too.

The product is top quality and arrived safely packaged.

10000% recommend to anyone in the market for something like this. Top top guy!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Gaming history on my wall

I came across a YouTube short video of Frame-A-Game and was instantly attracted to the site. Being a huge fan of the GTA series, I absolutely had to have one for my home! I purchased the GTA trilogy to start and I was blown away! One of the many pluses of this company is the Director Kirk. Class act and very helpful and kind. The shipping was very fast as well coming from the UK to the USA. I plan on purchasing more orders very soon until I have all my GTA games framed and looking great on the wall! Thanks again Kirk!

10 March 2024
Unprompted review
Rated 5 out of 5 stars

A Must Have for Gamers

I ran into Frame-A-Game on instagram and instantly loved the way the frames highlighted the games. I made my first purchase and didn’t have to wait long to receive it, as the international shipping was super fast. The frame is spectacular, and I just love it, I’m already planning my next frames to purchase!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Nerds of the World - You NEED This

Where do I even begin with this?! From the service to the product to Kirk himself, I've never had a better online shopping experience or a happier partner!

If you have someone in your life who is into video games, or you yourself partake in the hobby, you NEED Frame a Game in your life! Whether it's the game that first created your joy for gaming, your most recent accomplishment, or box art that you want to display, THIS is the way to do it.

The ordering process itself is so straightforward and easy - they offer a collection of games you can choose from, or supply your own (which I did). Then, you customise the display, the mount, the frame, the glass, and whether you want it personalised or not. Before production even begins, you'll receive an email with regards to any personalisation you request ( i.e the plaque under the game) just to make sure it looks exactly as you want it. Kirk even made a few suggestions, which I went with and it looks incredible!

The frame itself arrives so well packaged and really speedy - it took about two weeks from the date of ordering to having it in my hands. The frame comes with a set of very clear instructions (especially useful if you're like me and easily confused...and clumsy). Setting up my own game display and putting the frame back together was as simple as anything and I was blown away by the final effect - the box was on full display, as well as the gorgeous PS1 disk. My partner was so incredibly happy with it, and gets to proudly display a game from his childhood.

My partner himself works in the fine art industry ( so often comes across framing and displays) and was able to recognise the high-level quality of materials used. In his own words "these are not cheap materials and no expense has been spared nor corners cut when it came to putting all these elements together".

Kirk is professional, friendly, courteous, and nothing is too much for him. He does us nerds a wonderful service and I'm already browsing more options for coming birthdays and special occasions. Thank you so much Kirk, you really are a gem!

1 February 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look