Fragrance Of Perfume Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Perfume Store

Written by the company

At Fragrance of Perfume, we invite you to immerse yourself in a world where scents transcend the ordinary, becoming the narratives that define you. We are more than just a perfume brand – we are architects of experiences, dedicated to making every fragrance a part of your personal story.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good shiping and handling .id rate it 5…

Good shiping and handling .id rate it 5 stars

27 November 2024
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Reply from Fragrance Of Perfume

Hi Justin,

Thank you for the 5-star review! We’re so glad to hear you were happy with our shipping and handling.

Your feedback means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!

Rated 5 out of 5 stars

Happy with my purchase

My perfume arrived quickly and you can tell the seller took the time to wrap it up nicely and the bottle arrived intact! I am enjoying my purchase. Thank you for making that possible.

11 September 2024
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Reply from Fragrance Of Perfume

Hi Haydee,

Thank you for the wonderful 5-star review! We’re delighted to hear that your perfume arrived quickly and safely, and that you’re enjoying your purchase. We take great care in packaging our products, and it’s great to know our efforts made a difference.

Your feedback means a lot to us, and we truly appreciate your support. We look forward to serving you again!

Rated 5 out of 5 stars

Great perfume

It was easy to order, and my perfume came quickly, and it seems to be the real deal

23 August 2024
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Reply from Fragrance Of Perfume

Hi Deborah,

Thank you for the 5-star review! We’re glad to hear that ordering was easy and that your perfume arrived quickly. It's wonderful to know that you're happy with your purchase and that it met your expectations.

We appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Still waiting for response for a…

Thank you for help with return and refund 😊

12 August 2024
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Reply from Fragrance Of Perfume

Hi Lisa,

Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the mix-up with your order.

We’ve since provided you with a free return label, and as soon as we received the product back, we issued a full refund.

This was a human error on our part, and we’re taking steps to ensure it doesn’t happen again.

We hope this resolution meets your expectations, and if you could consider updating your review, it would really help us continue to improve our service.

Rated 5 out of 5 stars

Wrong product shipped

Wrong product shipped. Ordered Animale Animale for men, but received Animale by Animale a total different product. On your website it shows the right product with picture and all,however, in the cart it references the wrong item. This was a gift for my brother, very dissatisfied . Problem solved with great Customer Service. Will do business again!!!

13 August 2024
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Reply from Fragrance Of Perfume

Hi Carl,

We sincerely apologize for the mix-up with your order, especially since it was intended as a gift for your brother. We understand how disappointing this must have been.

This was due to human error on our part, and we're truly sorry for the inconvenience.

To make things right, we provided you with a prepaid return label, so you didn’t have to bear any shipping costs. We’ve also received the product back and issued a full refund to your account.

We’re taking steps to prevent this from happening again in the future.

If you could consider updating your review based on your experience with our resolution, it would mean a lot to us and help others see our commitment to great customer service.

Rated 5 out of 5 stars

My 2nd Order

Received my 2nd order more timely this time. Everything is fine and perfume is legit. Will definitely order from this company when I run out.

6 August 2024
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Reply from Fragrance Of Perfume

Hi Minvi,

Thank you so much for your wonderful review!

We're thrilled to hear that your second order arrived even more quickly and that you're happy with your purchase.

Your support truly means the world to us, especially as a small, family-owned business. We look forward to serving you again when you need a refill!

Rated 5 out of 5 stars

Excellent product that I needed in a…

Excellent product that I needed in a timely manner

11 July 2024
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Reply from Fragrance Of Perfume

Hi Teresa,

Thank you for your fantastic review! We’re so pleased to hear that you received the product you needed in a timely manner.

Your kind words mean a lot to us, especially as a small, family-owned business. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great service

Great service!

28 June 2024
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Reply from Fragrance Of Perfume

Hi Anh,

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service. Your feedback means a lot to us.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Product is exactly as it says !

Needed product fast , didn’t have to wait too long !

23 June 2024
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Reply from Fragrance Of Perfume

Hi Debbie,

Thank you for the great review! We’re delighted to hear that the product met your expectations and that you received it quickly.

Your feedback is valuable to us, and we appreciate your support. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Great product quality

Great product quality. 5 stars all the way!

2 June 2024
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Reply from Fragrance Of Perfume

Hi Shelton,

Thank you so much for the 5-star review! We're thrilled to hear that you’re happy with the product quality.

Your feedback means a lot to us, and we appreciate your support. We look forward to your next order!

Rated 5 out of 5 stars

Very please

Very please

2 February 2024
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Reply from Fragrance Of Perfume

Hi Vicki,

Thank you for the 5-star review! We’re very pleased to hear that you’re satisfied with your experience.

Your feedback is greatly appreciated, and we look forward to serving you again soon!

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