Fragnet Reviews 149

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

Update* Support have reached out to me after the poor service given, with the intention to correct their mistake, this is good but alas not enough to return me as a customer. For that I w... See more

Company replied

Rated 5 out of 5 stars

In my opinion, the best server provider. The big plus is that the servers are also available in Finland. Absolutely important and when no one else offers such good game servers in Finland.... See more

Rated 5 out of 5 stars

Hosting multiple Farming Simulator 25 servers with Fragnet this March. Aiya from the support team has been a huge help since then as I had issues with my mods causing crashes. She identified somehow... See more

Rated 1 out of 5 stars

I’m going to be real. 24/7 Support is not true. I’ve been unable to access the client area after paying for the service so I can’t even access support. Sent messages on twitter and Facebook to try get... See more

Company replied

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3.7

Average

TrustScore 3.5 out of 5

149 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Love it

Quick, patient, and respectful costumer support, easy to access and use for the control panel for the dedicated servers(FS22), cheap considering what you get in return, love it, i was gonna pay double for the same services in other websites.

10 March 2026
Unprompted review
Rated 2 out of 5 stars

I will make this short.


Update*
Support have reached out to me after the poor service given, with the intention to correct their mistake, this is good but alas not enough to return me as a customer.

For that I will rate them one more star.

I will make this short.

No access to the client area, cannot start a dialogue with support.

Any claims for their servers to be anywhere besides america is completely false.

31 January 2026
Unprompted review
Fragnet logo

Reply from Fragnet

Hello Marcus,
Please send an email to support@fragnet.net if you are not able to login to your client area at https://clients.fragnet.net where you can manage your services as well as create a support ticket from.

We can see that you have logged in to our control panel without issues from our side.

Rated 1 out of 5 stars

Rubbish. Not helpful

I’m going to be real. 24/7 Support is not true. I’ve been unable to access the client area after paying for the service so I can’t even access support. Sent messages on twitter and Facebook to try get answers and I’m getting nowhere. I will be cancelling as soon as I can and taking my business elsewhere as I want a place that can actually help when I’m struggling! Wouldn’t recommend to anyone.

20 December 2025
Unprompted review
Fragnet logo

Reply from Fragnet

Hello Paul,
We understand why this felt frustrating, and we are sorry for the experience you had.

At the time, a temporary upstream connectivity issue affecting the protection layer (Cloudflare) for our client area limited access to the support portal. While this prevented access to tickets, services themselves were not impacted (such as your server and the control panel) remained online and operational.

Our 24/7 support refers to availability through the client area, which is the primary support channel. Social media messages are not continuously monitored, particularly during weekends; however, we are reviewing this and looking at ways to improve responsiveness across additional channels going forward.

The issue has since been resolved, and further measures have been put in place to reduce the impact of similar situations in the future.

Rated 5 out of 5 stars

Hosting multiple Farming Simulator 25…

Hosting multiple Farming Simulator 25 servers with Fragnet this March. Aiya from the support team has been a huge help since then as I had issues with my mods causing crashes. She identified somehow the issue and fixed it within a few hours o_o
I don't think other hosts would do the same.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

They false advertise

They false advertise. No instant servers. No information of when and if itss going up.

17 November 2024
Unprompted review
Fragnet logo

Reply from Fragnet

Hi Alari,

Thanks for reaching out and letting us know about this. I'm really sorry for the trouble you've had—it's definitely not the experience we want you to have.

We've been swamped with a huge number of orders lately, and it's been a challenge to keep up with the demand for instant servers.

We are currently bringing online more capacity in multiple regions but that takes a bit longer than we anticipated. If your order is still not created, please raise a support ticket and our team will look into it right away!

Again, sorry for the hassle, and thanks for your patience while we sort this out.

Rated 5 out of 5 stars

Recently switched to Fragnet with my…

Recently switched to Fragnet with my Battlefield 4 server and so far support had been exceptional. I faced some issues with a Procon plugin (adkats) and their team went above and beyond to help patch the issue... My previous host straight up said "not our issue fix it yourself".
I'm happy to have found some caring support at last.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service....

Outstanding service i have been with Fragnet for some years there support is amazing i then went for a 2nd server to setup a PVP rust i went for the Stone 4GB package as i did not need it that hi spec but due to the new rust update the server will not start up on a 1000 size map as it uses more then way over 4GB to start up i was offered a 10% discount on a upgrade but i just think the stone package needs to be no less then 8GB with how rust is working now.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service , great prices for my servers , knowledgeable and friendly staff , when I get a problem or have a question I fill out a ticket and get a response quickly and to the point , I would definitely recommend this company to anybody , when I had lag issues with my servers they got on it right away and moved the server to another computer , when that did not fix my problem they moved my servers to another city which is closer to me . Thrilled with the staff and service .

11 December 2023
Unprompted review
Rated 4 out of 5 stars

Claiming to be instant with game… Edited*

Claiming to be instant with game server. That's not the case at all. Support 24/7 might be the case, but no answers in hours.
Edit: I did get a service minded respons with compensation for the delay. Server worked fine.

23 September 2023
Unprompted review
Fragnet logo

Reply from Fragnet

Hi Gustav,

Apologies for the delayed server creation. This weekend we experienced an unusual amount orders in Sweden and it took some time for our staff to visit the datacenter and prepare more servers.
According to your ticket's history, your server was created slightly earlier to when this review became public and you have not confirmed whether you still require a refund or not.

//Aiya

Rated 5 out of 5 stars

I've ordered a Rust server in Germany…

I've ordered a Rust server in Germany to play with some friends. Being based in Greece my latency is hovering around 70ms which is okay. I hope they can add some locations closer to us down here..
Pros I noticed: Hmm, full control over all files, settings, etc. Being notified on my discord as well if something is wrong with my server is nice too. The new addition of scheduled wipes and uMod plugins is cool too.
Cons: Pricing could be better.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

We're a big server provider for CS:GO…

We're a big server provider for CS:GO and can recommend the service. All problems have been handled. Mostly the solutions are quick. For bigger problems it might take 2 or 3 days to get the correct solution.
Fragnet is one of the best server providers.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

5 stars!

I can only recommend the site! They are very fast, helpful and if I have any problem, they solve it.

13 August 2022
Unprompted review

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