I have always relied on Fracture to "wow" the people that I give them to as gifts. For 5 years, Fracture's work has been "show stoppers". I once designed an extra large Fracture for a famous Hollywood... See more
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Fracture prints your digital photos directly on glass to create vibrant, frameless works of art. Glass Prints are delivered to your door ready-to-hang and with a lifetime quality guarantee. For a modern take on the traditional framed photo, look no further.
Contact info
13000 Tech City Circle, 32615, Alachua, United States
- support@fractureme.com
- fractureme.com
Replied to 33% of negative reviews
Typically replies within 48 hours
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Fracture - Always a "Show Stopper"
I have always relied on Fracture to "wow" the people that I give them to as gifts. For 5 years, Fracture's work has been "show stoppers". I once designed an extra large Fracture for a famous Hollywood star who has appeared in more than 60 different TV shows and movies. I did this to celebrate her impressive career and nominate her for a lifetime achievement award. I included scenes from "Bonanza", "Three's Company", "The Virginian", "Perry Mason", "Airplane", and many more. This gift was indeed a "show stopper", and she decided to hang the Fracture extra large print in her office.
Excellent product and service
Excellent product and service! One picture came from delivery service cracked, box had been opened and retaped, so Fracture was not at fault. Contacted Fracture Customer Service and got an immediate response and a replacement picture sent the next day. This one was perfect. Extremely happy with the outcome and product!
The offerings and quality speak for…
The offerings and quality speak for themselves! As good as those are, the customer service is world-class!
Fractureme does not print full…
Fractureme does not print full resolution prints when the file size exceeds 50mb.
So: not a serious platform for fine artists dedicated to the highest quality.
I started using fracture to send gifts…
I started using fracture to send gifts to people. Everyone always had very positive feedback... I recently had the opportunity to use fracture for my own personal use... There was a slight problem with one of the photos coming in with cracked glass. Falen, was a terrific customer service rep... And addressed the issue right away... I can't say that about all companies that I've dealt with in my lifetime... And companies are great until there's a problem... And then you know what a company is really made of based on the problem.... I would highly recommend fracture for gifts or for personal use... A great company
Hello we had a very important print job…
Hello we had a very important print job honoring our daughter that passed away. I needed help with formatting the photo we were using. Customer service was very helpful and did an amazing job delivering a beautiful product. Thank you for a great effort and showing sensitivity to our situation.
Little support, unexpected product
I'm so frustrated that this company won't respond to my inquiries, and I would potentially use them in a commercial (frequent use) way..the glass has a foam backing to it, which may be great for hanging but is terrible if you planned to put some light behind it (like in a window). You might as well use acrylic or metal, as it looks exactly the same for lesser price..I contacted them a week ago with no replies. I also had trouble uploading anything over 5 MB and never received help despite my inquiries, so had to use inferior artwork.
Opening the box for my picture I sent…
Opening the box for my picture I sent to be made was such a great surprise! Every time I walk by the photograph, it leaves me completely in Awe! The picture came and it was WAY better than expected! I ABSOLUTELY LOVE this company! The ordering was simple, super easy for a 63 year old. Picture came in a box packed with extreme care. I am over-the-moon in love with this product and will definitely be ordering more!
Easy to order fast delivery and looks…
Easy to order fast delivery and looks great bought as a gift and she loves them
Not crazy about the non - glare glass
Not crazy about the, 'non glare', glass. Pictures came out flat looking, dull. Unlike your normal glass front which helps to give a photo, pop.
Quick service and beautiful quality
Quick service and beautiful quality. I think the pictures were pricey but I did get a small print for free because they had a promotion ongoing when I ordered my larger print. Wish the costs were alittle more in line with other company offerings.
Not cheap but a good way to get a…
Not cheap but a good way to get a favorite phone photo up on the wall or shelf. I chose the matte finish to avoid glare but think that next time I might try the shinier finish. Overall I would do this again.
Love thesseeeee!
The selection of pictures I selected were amplified by the craftsmanship that fracture brought to the experience. I couldn't wait to hang my photos. I love these!!!!
Pretty Bay Picture
Ordered an ex large print of our Granddaughters. We received it very quickly and it is stunning. It was packaged very well and it was very
Easy to hang. We will definitely be using this company again.
Underwhelming
Underwhelming is the best way to describe the quality of the print. I did use the discount but still thought it was overpriced & didn't meet my expectations. This is the first time I used this process and the last.
My family
I can't believe the way these photos came out ,There beautiful the color in them are awesome Cristal clear
I am so happy I did this with fracture thanks guys😀😊👍👍👍
They look amazing!
They look amazing!! I received them exceptionally fast!
Second print was great!
First attempt was OK but not stellar.
Company volunteered to try again. The second print that was sent out was great! Packing/Shipping A+ Service A+
I would recommend.
Beautiful images
Beautiful images, perfectly portrayed. Customer service was amazing. Keep up the good work!
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