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Travelgenio Reviews 4

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TrustScore 2.5 out of 5

2.6

Travel Agency
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Company details

  1. Travel Agency
  2. Flights Search Site
  3. Travel Aggregator

Information provided by various external sources

Travelgenio. Cheap, regular and lowcost flights, last-minute flights. Hotel, holiday, flight, and last-minute offers. Book your flight here.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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1-star

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Rated 1 out of 5 stars

We had a terrible experience with them…

We had a terrible experience with them .Since May we are waiting for a response .Our flight got cancelled due to COVID .The airline said there was no problem refunding the money as long as travel2be accepted which obviously they haven´t .We have sent several emails I even contacted the CEO of the travel agency and he said he had left the company .CRAP COMPANY DO NOT USE TRAVEL2BE , THEY OWE US MONEY WE HAVE BEEN WAITING FOR 6 MONTHS FOR GOD SAKE IT IS OBVIOUS WE COUDNT´T FLY .

26 November 2020
Unprompted review
Rated 1 out of 5 stars

Mofos in one word

Mofos in one word
Mofos in one word. April flights booked and cancelled by the airline in March yet, no refund received. Our reservation falls under Covid-19 waiver policy based on both criteria (1. Travel dates Jan-Nov; 2. booked on/before 15 Mar). I'm working in the Chargeback Department for one of the American Travel Agencies hence, I'm well aware of all the regulations, eligibility and the refund process so all the bul***t you get from them via email/calls/forms is crap! If you're eligible for a full refund, you're surely eligible to get it and they're just holding your money!

3 September 2020
Unprompted review
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