the light we received were beautiful and expedition was quickly
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Lumories.ch est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Lumories.ch, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso
La garantie remboursement et retours gratuits
50 jours pour changer d’avis et renvoyer la commande sans frais
Contact info
Rabanusstraße 14-16 , 36037, Fulda, Germany
- +41 (0) 31 / 567 23 16
- info@lumories.ch
- fr.lumories.ch
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delivery not respected as foreseen and difficult to exchange with shop &/paiment
The delivery was not respected as it was previously foreseen at my address and then I had to pick it up to a shop which was not convenient to me (I am old) and very difficult to communicate for my technical difficulty to paie through my bank and also for the following of the delivery but for that one person of your team gave me valuable infos🙏🏼
When contacting pmt responsible (ratepay) they don’t answer to my letter but use a pre-writed form like not answering to me
N Leukart
Some of the goods arrived broken because they had been badly packed
Thé goods arrived
Missing item in the order
Missing item in the order
Communications in German (can’t you figure out to ask in French, my order preference, or in English, my device language setting ??)
Ten calendar days to receive order, for which a confusing SMS was sent telling me that i was absent. when DPD came by (again only in German) only to discover it was bogus after I desperately drove to the depot location. WTF?
Until now I never received my order
Simply all has been dispatched …
Simply all has been dispatched satisfactorily, thanks.
It’s been 20 days since I made an order…
It’s been 20 days since I made an order and I still haven’t received it
Big delivery problem
This company uses DPD for deliveries and that is a bad choice (long story short - I waited at home for 2 days in a row to finally have to go to a pick-up point for my parcel...).
So long as they use DPD I will not buy from them again.
I am still waiting for the étiquette to…
I am still waiting for the étiquette to print my return!
All was going smooth and without issues.
Our lamp arrived with 2 months delay……
Our lamp arrived with 2 months delay… when I emailed customer service, they only gave me the option to cancel the order… I will not order here again and wouldn’t recommend this site and service. Thanks!
Good product nice price
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