Lumories.ch Reviews 

468
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast shipping times, the wide selection of attractive items available online, and the consistently high product quality. Many consumers note that the online ordering process is exceptionally smooth and that their purchased packages usually arrive very promptly just as expected. Some reviewers were not happy with delivery carriers, reporting long transit delays and frustrating difficulties dealing with inconvenient local parcel pick-up points. Additionally, a small group of people explicitly mentioned encountering rigid customer support policies when attempting to resolve missing components or receiving defective items.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Many... See more

Quality

Customers had ambiguous experiences with quality, reflecting both high satisfaction and notable... See more

Delivery service

Consumers find delivery service to be unpredictable, with deeply divided experiences among buyers. While many... See more

Order

Reviewers highlight ambiguous aspects of order, reflecting mixed experiences with the process. On the... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of contrasting experiences. Some consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the light we received were beautiful and expedition was quickly

Rated 5 out of 5 stars

Quality material Efficient order process The “professional light” will change my home work and give me more time to work with a real effective light, specially in the winter time. Only the delive... See more

Rated 5 out of 5 stars

Price and item as described, I am satisfied. Shipping fast, packaging perfect.


Company details

  1. Lighting Store
  2. Lamp Shade Supplier

Written by the company

Lumories.ch est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Lumories.ch, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso

La garantie remboursement et retours gratuits

50 jours pour changer d’avis et renvoyer la commande sans frais

Bénéficiez d’une grande flexibilité avec Luminaire.fr. En plus du droit de rétractation légal de 14 jours, nous vous offrons une garantie de remboursement pour les 36 jours suivants. Vous pouvez donc nous renvoyer la commande gratuitement dans les 50 jours sans donner de raisons.

Contact info

3.8

Great

TrustScore 4 out of 5

468 reviews

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3.8

All reviews

(468)

264 reviews in the last 12 months

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Rated 2 out of 5 stars

delivery not respected as foreseen and difficult to exchange with shop &/paiment

The delivery was not respected as it was previously foreseen at my address and then I had to pick it up to a shop which was not convenient to me (I am old) and very difficult to communicate for my technical difficulty to paie through my bank and also for the following of the delivery but for that one person of your team gave me valuable infos🙏🏼
When contacting pmt responsible (ratepay) they don’t answer to my letter but use a pre-writed form like not answering to me
N Leukart

24 November 2025
Rated 2 out of 5 stars

Missing item in the order

Missing item in the order
Communications in German (can’t you figure out to ask in French, my order preference, or in English, my device language setting ??)
Ten calendar days to receive order, for which a confusing SMS was sent telling me that i was absent. when DPD came by (again only in German) only to discover it was bogus after I desperately drove to the depot location. WTF?

12 December 2025
Rated 1 out of 5 stars

Big delivery problem

This company uses DPD for deliveries and that is a bad choice (long story short - I waited at home for 2 days in a row to finally have to go to a pick-up point for my parcel...).
So long as they use DPD I will not buy from them again.

12 November 2025

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