Found the product on line that I was looking for and hope it is compatible ! Not yet received so too early for full review !
Company replied
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See what reviewers are saying
I wanted to cancel my order right after paying for it and before the confirmation. Unfortunately it could not be not which should, in my opinion, be corrected. Daria from the customer services... See more
Company replied
I made a mistake in my order and whn i explained my probleme, a good and quick solution was offered. I'm thankful for the rapidity and efficacity of the customer service
Company replied
Article conforme à sa description la livraison a mis 3 semaine mais bon quand sa vient de chine c’est normal
Company replied
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found the product on line
Found the product on line that I was looking for and hope it is compatible ! Not yet received so too early for full review !
24 January 2026
Unprompted review
Reply from Fr Grandado
Hi Rosalind Thomas,
Thank you for your review.
Glad you found exactly what you were looking for, fingers crossed it’s a perfect fit once it arrives.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Easy to order
23 December 2025
Unprompted review
Reply from Fr Grandado
Hi andy pardoe,
Thank you for your review.
Glad to hear the ordering process felt simple and hassle-free.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
It does not work at all
3 December 2025
Unprompted review
Reply from Fr Grandado
Hi James Rasmussen,
Thank you for your review.
I’m really sorry the product doesn’t work at all, that must be disappointing. Could you please provide your order details, so we can find it and help you with a replacement?
Wishing you a pleasant day!
With best regards,
Lia from Grandado
It was quick & easy to order but had to…
It was quick & easy to order but had to use friends phone number.
29 September 2025
Unprompted review
Reply from Fr Grandado
Hi Kathleen,
Thank you for your review.
We’re glad you found the ordering process quick and easy.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
L'envoi a été retardé par la la poste met 4 jours poste en…
L'envoi a été retardé par la poste en France pour aucune raison You say delet without resons by laposte.
So you have to do like TEMU 5euros en cas de retard et changez pour un distributeur plus serieux
1 August 2025
Unprompted review
Reply from Fr Grandado
Hi Moa Conteur,
Thank you for your review.
Sorry for the postal delay in France, we understand your frustration. We’ll look into improving delivery guarantees and exploring more reliable shipping partners. Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Super quick
10 July 2025
Unprompted review
Reply from Fr Grandado
Hi Mrs Claire Barker,
Thank you for your review.
Great to hear everything was super quick.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Easy to buy unlike other sellers that…
Easy to buy unlike other sellers that will only sell to registered businesses
21 June 2025
Unprompted review
Reply from Fr Grandado
Hi Pauline,
Thank you for your review.
Glad our shop made things simple!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Thanks for the amazing support and the…
Thanks for the amazing support and the beautiful service client I had with this company.
Recommend Tia as an amazing support services.
14 March 2025
Unprompted review
Reply from Fr Grandado
Hi Kevin,
Thank you for your review.
So happy to hear you had a great experience with our support team, Tia will appreciate the comment!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Didn’t receive confirmation no confirmationemail for…
Didn’t receive confirmation email for purchase from grandado
7 December 2024
Unprompted review
Reply from Fr Grandado
Hi Alex,
Thank you for your review. We apologize for the missing confirmation email. Please check your spam folder, and if it's not there, provide your order details so we can resend it.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fr Grandado
Hi Chlendi,
Thank you for your review. We're sorry to hear about your experience. Could you please share with me more order details, so I can find it and see what I can do for you? I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fr Grandado
Hi Jean,
Thank you for your review.
We’re so happy your visit to Grandado went so smoothly.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fr Grandado
Hi Di,
Thanks for the awesome review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
The carburettor kit was of poor…
The carburettor kit was of poor standard.
The rubber gaskets where not the right size.
The brass needles seem ok but time will tell
14 February 2024
Unprompted review
Reply from Fr Grandado
Hi John,
Thank you for your review.
We are so sorry the product was not up to standards! I will contact you to see what I can do for you.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Fr Grandado
Hi Alex,
Thank you for your review.
We’re happy to hear that you loved doing business with us.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Conforme à la description, bonne finition
Porte bagage VTT conforme à la description, bonne finition
5 January 2024
Unprompted review
Reply from Fr Grandado
Hi JEAN-YVES,
Thank you for your review.
We’re glad to hear that the product matched your expectations.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I ordered a TX 10-2 sensor
I ordered a TX 10-2 sensor, I received a TX19-1.
4 January 2024
Unprompted review
Reply from Fr Grandado
Hi Fred,
Thank you for your review.
We are so sorry you received the wrong product.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very prompt answer to fix the delivery adress which was absolutly not correct.. Thankyou Dana, I hope for the delivery to test my ECG i
Very prompt answer to fix t
17 July 2023
Unprompted review
Reply from Fr Grandado
Hi Hervé,
Thanks for the wonderful review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Article conforme à sa description la…
Article conforme à sa description la livraison a mis 3 semaine mais bon quand sa vient de chine c’est normal
5 July 2023
Unprompted review
Reply from Fr Grandado
Hi Marina,
Thank you so much for taking the time to leave us this amazing review.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Montage incorrect pour Gopro 7
J'ai acheté le microphone annoncé pour s'adapter à une Gopro 7 mais le connecteur est complètement faux.
The order reference is: COMMANDE GRAN-FRA-410803
The cable connector for the microphone does not fit my Gopro 7. The socket is completely different to the connector on the cable.
6 July 2023
Unprompted review
Reply from Fr Grandado
Hi Bill,
Thank you for your review.
We apologize the product doesn't fit. I will check every detail of your order and see how we can help you with this issue.
To be able to resolve your problem I need to find your order, please share with me its details. I clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
I wanted to cancel my order right after…
I wanted to cancel my order right after paying for it and before the confirmation.
Unfortunately it could not be not which should, in my opinion, be corrected.
Daria from the customer services helped me with efficiency to find a proper solution
9 February 2023
Unprompted review
Reply from Fr Grandado
Hi Benjamin,
Thank you for your review.
Thank you for sharing your experience, both positive and constructive.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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