Foxygold Reviews 142

TrustScore 2 out of 5

2.0

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people reported significant delays in receiving their withdrawals, with some waiting days or even weeks for their money. Customers frequently mentioned that their accounts were closed or blocked after requesting withdrawals, leading to funds becoming inaccessible. There were also numerous complaints about the lack of concrete information and the use of generic, copy-pasted responses from customer support when inquiring about delayed payments or account issues. However, some people also felt that the website itself was fine and appreciated the selection of games. A few reviewers were satisfied with the customer service, highlighting helpful and friendly support interactions. Additionally, a small number of customers experienced fast and free withdrawals, with some even receiving their payouts within hours.

What people talk about most

Payment

Consumers find payment to be ambiguous. Many reviewers report significant issues with withdrawals, including... See more

Refund

Users describe ambiguous interactions with refund. Many customers report significant delays in receiving... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting agents... See more

Website

People report ambiguous experiences with the website. Some consumers describe the site as "REALLY BAD" and a... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report not receiving... See more

Based on these reviews

Rated 2 out of 5 stars

Waiting 3 days to ger my withdraw approved. First they put the money back on my account and say that not sl my information was good. Then i did again.. stil waiting and everythime i get the optioon... See more

Rated 1 out of 5 stars

Still no money, only the same generated emails. This casino is a huge scam. Please people Watch out! I did my research and this casino doesn’t have a legal license. There is nothing like a costa... See more

Rated 1 out of 5 stars

I haven’t received my withdrawal. I requested my withdrawal of 500 euros. They kept saying: the department is looking into the missing withdrawal. 15 days later and still haven’t received my withdra... See more


Company details

Written by the company

At Foxy Gold, we believe every player deserves a smooth, hassle-free experience. Whether you're cashing out your winnings or gearing up for the next big play, our lightning-fast, secure payments ensure you stay in the action. The Ultimate Gaming Expedition If you're on the hunt for thrilling games, hidden gems, and nonstop action, welcome to the adventure of a lifetime. Slots – Spin the reels on legendary treasures like Gates of Olympus, Sweet Bonanza, and Table Games – Test your skills with Blackjack, Roulette, Baccarat, and Poker. Live Casino – Enter real-time action with professional dealers in the ultimate treasure hunt. With advanced filters, both treasure-hunting pros and first-time explorers can find their perfect game in seconds.


Contact info

2.0

Poor

TrustScore 2 out of 5

142 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst live chat ever

This casino simply has the worst live chat ever. I inquired why I was charged 1 euro extra for my deposit, without any notice at any point during the process of depositing. First they make you wait 10 minutes and then the chat just closes without talking to someone. On my next attempt, they make me wait 20 minutes before connecting, next they don't want to admit their mistakes and keep repeating the same bullshit over and over. In the end they simply say that the conversation is going in circles, which is what they are doing by ignoring the issue, and they close the chat, so I have to start all over again.

7 March 2025
Unprompted review
Foxygold logo

Reply from Foxygold

Hi wolf,

I can confirm that we do not have any fees when depositing and withdrawing at FoxyGold. We're sorry to hear about your experience. I was unable to locate your account, would like to support you further. Can you please contact me at trustpilotsupport@foxygold.com so we can assist you further.

We appreciate your patience and look forward to helping you.

Rated 1 out of 5 stars

Scam scam scam

Scam scam scam

7 March 2025
Unprompted review
Foxygold logo

Reply from Foxygold

Hi, we apologise if you had a poor experience.. Please contact our support team so we can address any issue you have experienced.

Thanks

Rated 1 out of 5 stars

This company are not paying my win out

This company are not paying my win out, i wagered my bonus money and deposit money, i tried to withdraw the money to my bank, and waited 3 days, they said its not possible, then i tried to withdraw my money to my crypto wallet, waited 3 days and now they stole my money $296 dollar is ghone, and i did not recieve anything, to all new commers this company is a huge scam organisation, i will delete this message if i receive the money into my bank or crypto wallet if not, i will warn all newcomers dont deposit any money to this scammers.!

6 March 2025
Unprompted review
Foxygold logo

Reply from Foxygold

We're sorry to hear about your experience. I was unable to locate your account, but we want to resolve this for you as soon as possible. Please contact our support team at trustpilotsupport@foxygold.com so we can assist you further.

We appreciate your patience and look forward to helping you.

Rated 1 out of 5 stars

Scam Website

Scam Website deposited money will not be credited. It’s been two weeks my deposit amount was not credited to the account or refunded, stay away!

23 February 2025
Unprompted review
Foxygold logo

Reply from Foxygold

We're sorry to hear about your experience. I was unable to locate your account, but we want to resolve this for you as soon as possible. Please contact our support team at support@foxygold.com, and they will assist you in resolving this issue.

We appreciate your patience and look forward to helping you.

Rated 1 out of 5 stars

This website is a scam

This website is a scam. I deposited minimal money to see if they are legit and if I will get the bonus they promised. It’s been two weeks My deposited amount was also not credited to the account Scam website, stay away!

23 February 2025
Unprompted review
Foxygold logo

Reply from Foxygold

I have located your account and can confirm that none of your deposits have been successful, and we have not received any funds on our end.

If you believe there is an issue with your transaction, please reach out to our support team at support@foxygold.com, and we will be happy to assist you in resolving this matter.

We appreciate your patience and look forward to helping you.

The FoxyGold Team

Rated 1 out of 5 stars

Avoid avoid avoid!

Avoid avoid avoid!!
This is not a proper casino and just a scamming site which will allow you to play first deposit, then your second deposit will not show up in your account, they will just steal it!! It says allow 10 minutes for the deposit to show on your account, but that is a lie. You will never see it again. My bank is tracking them down and I will make sure they get prosecuted

28 February 2025
Unprompted review
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