Foxy Games Reviews 287

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

same like the other reviews. they block my free offer and all time they put me in block when a should play. they reason am play fine a never disrespect or other they won't me to contact the team so sh... See more

Rated 1 out of 5 stars

Absolutely worse site out there they should be investigated and closed down they can't be legal, should have learnt my lesson last year after looking 4k ....spending £800 to eventually get a scatter t... See more

Company replied

Rated 1 out of 5 stars

Absolutely adored Foxy Bingo and Foxy Games. By far my favourite online casinos, loved doing their daily perks, regularly went on it. Until today, when they have blocked me from any bonuses or offers... See more

Company replied

Rated 1 out of 5 stars

Wish I hadve read these reviews before playing on this site 😡 let you spend and spend building your bonuses up then restrict you from playing so no chance to win any of your money back and lose your... See more

Company details

Written by the company

Step into a new way of playing at Foxy Games. If you want a huge range of titles, plenty of ways to win and incredible prizes, you’ve landed in the right place. We’ve brought together the best and latest online games around to offer you a new experience every time — no matter how, what and when you want to play.


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1.3

Bad

TrustScore 1.5 out of 5

287 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

CONSTANT DEAD SPINS!!!!

HOW MUCH MONEY ARE USE GONNA TAKE OFF ME B4 I GET A WIN OR A BONUS!! Over the past 3 days i have deposited over 1.5k and have had no significant returns. DEAD SPIN AFTER DEAD SPIN!! BLOOMIN AWFUL CASINO. Today I spent over 400 on 1 game, 1.5- 2 pound spins nothing. I joined with another casino straight after, same game same amounts within 5 mins of playing im up 400. Seriously Foxy, Coral, Ladbrokes, Gala (all owned by the same company) are having punters off. My advice to steer clear, absolute greedy n faecal!

17 May 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at FoxyGames. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Avoid this site at all costs!!!!!

After eventually getting the restrictions lifted on my account, that I was NEVER given a genuine reason for, foolishly I decided to give them another chance and lost big time. This company really needs looking into, the percentage of which they payout is criminal and I would imagine anyone with any legal qualifications could take them to the cleaners. They need to be stopped before they ruin anyone else’s lives.

12 May 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however, the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

I knew there was a reason I stopped…

I knew there was a reason I stopped depositing with these. Deposited £17 played 60p spins with extra chance of scatters and barely had any. Won 48p In total from three wins. Site seriously needs looking at.

25 April 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Big banker christmas

Big banker christmas, played a £20 bet for 5 spins with 5 wilds, 5 spins no wilds not a single one appeared. £7.00 win If you pay for 5 wilds 5 wilds should be on the screen regardless of whether you win or not. Tried this site from foxy bingo, its just a waste of time. Your patronising reply only makes you look stupid, My issue was for a five pound bet you get five wilds per spin, Not one wild appeared, you have my game footage as do i it stated 5 wilds for a 5 pound bet i paid the 5 pound bet not one wild...it didnt say possibly it said 5 wilds for 5 now thats blatant out right lies. 3 years ive been with you only to have one 300 pound win at the very beginning not to worry your reviews say it all. I wont be coming back. Virgin is so much better.

12 April 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Im not going to write a lot here…

Im not going to write a lot here because it's not worth my time. But to spend £200 and have no game play let alone a win. cmon.. you are definitely rigging your games. AVOID AVOID AVOID

10 April 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

With holding winnings

Used a recent sign up offer and was lucky enough to win over £500 (meeting all wagering requirements). On trying to withdraw my winnings my documents were requested. It looks like this part might actually be a breach of the gambling commission UK seeing as it says they are not allowed to to ask for this information at withdrawal when they could have requested it before hand! However my account has now been closed permanently no reason given and no one us telling me about my winnings i have tried both live chat and email and no one is helping.

7 April 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com.

Please quote Ref ID SM00756 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

Absolute joke

Absolute joke, won fair and square then my account was taken down. Was told for the last 4 days by 5 different people my withdrawal had been processed now I’ve being told I’m not entitled to it!!! Didn’t even use any kind of promotion I won the money fair and square.

16 March 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00728 in this email and we will gladly look into this for you.

Rated 5 out of 5 stars

I won on foxy games and read the…

I won on foxy games and read the reviews on here tried to lose it figuring I wouldn't receive money won more and cashed out got money within 24hrs although it said 3-4 working days so very happy with foxy games and will continue to use

11 March 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Many thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us here at Foxy Games.

Rated 2 out of 5 stars

Well I've played this game for a while…

Well I've played this game for a while the advert makes it seem like it's guaranteed a good win but after weeks of playing I've spent more and never able to cash out because any amount you win it takes it right back seem like the games are fixed or something.

10 March 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thanks for your feedback – We're sorry to hear you've not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you've not had a win in a while, however the amount you stake or the number of bets you place does not change the outcome of the game - the random number generator (RNG) remains constant and impartial.

Rated 1 out of 5 stars

Advertised £40 free play when you…

Advertised £40 free play when you deposit£10.
Please read terms and conditions on this overly complicated website.
You're both allowed to use PayPal to deposit your money to be eligible for the offer.
You need to play certain games to be eligible for the offer.
DONT BE FOOLED

6 March 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com. Please quote Ref ID SM00720 in this email and we will gladly look into this for you.

Rated 5 out of 5 stars

i played foxy games on live games and…

i played foxy games on live games and when i won i recive the money quick and on time every time . good app and serios for cash out .
thank you for your serious cash out.
Alexandru

3 March 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Many Thanks for your feedback, we're pleased to hear you're enjoying your experience playing with us. Congratulations on your winnings!

Rated 1 out of 5 stars

Worst site I have been on.Promition…

Worst site I have been on.Promotion advertised,signed up through it,deposited but no promotion was given.
Talked to them and they said the promotion was for targeted customers.Say what?! I'll say better avoid.

24 February 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. Please contact us using your registered email address on the following email address service.optimisation@foxygames.com.

Please quote Ref ID SM00712 in this email and we will gladly look into this for you.

Rated 1 out of 5 stars

Shi.t casino just takes and takes

Shi.t casino just takes and takes. 400£ I put in and the biggest win was 40£. Don't play its just another scam to take your money.

24 February 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Foxy Games. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.

Rated 1 out of 5 stars

Really shady company

I used to love Foxy Games and bingo sites as I always thought they were fair and offered good promos. However now they have become tight fisted Scrooges. A few months back Foxy Bingo promo banned me for what they said was a "business decision" and now they have started a thing where you can sign into both accounts with the same password and email and because I'm promo banned on one site I am now promo banned on both sites. Really shady stuff and I hope the new customers stop coming and Entain group go out of business.

24 February 2023
Unprompted review
Rated 1 out of 5 stars

Just a complete RIP OFF

Just a complete RIP OFF, that's all there is to it.

16 February 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

When you’re playing at Foxy Games, it’s important to remember that you’re here to have fun and there are ways to do that, when gambling, always remember the following:
Gambling should be entertaining and fun and not seen as a way of making money
Only gamble what you can afford to lose
Avoid chasing losses
Keep track of the time and amount you spend gambling

Rated 1 out of 5 stars

MINUS STARS!

Ok, Here is my story. I like foxy bingo/games. I have my fun on there, and when I don't have fun, I will close my account or go on a break, which is what I did with galaspins. I called galaspins as for some strange reason, my account didn't re-open as it usually does. Before my account was opened, they wanted to know.. what I did for a living, how much I earn, any other money I get into my house etc... I refused to tell them! none of their business.. so I told them to keep the account closed. The next day, I got a message on all sites across their platform informing me that I will no longer receive any promotions or bonuses and I am also excluded from the daily free game due to a self-exclusion on galaspins. So, am not allowed to play promotions and bonuses etc due to gambling awareness, however, you are happy to take my money!? very bizzare. I have been a customer across these sites for many many years, and I deposit £10 per MONTH! yes PER MONTH! It is unfair to be excluded from any sort of promotion, bonuses that other people get on their deposits.. how is that fair for all please? IT'S NOT, AND YOU KNOW IT! By the looks of your reviews, you are losing a lot of customers. ME included. Shut all my sites down on your platform. I will email you regarding this. Disgusting site (S). I will take my business who are fair to ALL their customers.

UPDATE: your reply is not accepted as a reasonable response to my review. I understand the gaming regulations etc, but banning me from promos and bonuses that everyone else gets for depositing is UNFAIR! All because I decided to take a break from another site on your platform and refused to give them my personal information.

5 February 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

We're sorry to hear that you're not happy with the experience you've had with us. We appreciate that this can be a frustrating intervention, but we do it to keep betting and gaming safe for everyone. Your patience and understanding on the matter are highly appreciated!

Rated 1 out of 5 stars

Put dates on Bonuses but don’t tell you then keep your money

Do not use this site,they never gave me the free spins when I joined so I had to message them,eventually they did give them to me,I played for a couple of nights then when I went back on my balance was zero…I had over £40 left so contacted them again to be told I never used the bonus money within a set time…I didn’t know there was a set time…apparently the Bonus runs out within a set amount of time 🤬that no one knows about…disgusting so my £40 has gone and they never even offered a gesture of good will.Feel like I’ve been mugged.

1 February 2023
Unprompted review
Foxy Games logo

Reply from Foxy Games

Thank you for your feedback – We're sorry to hear that you are not happy with the experience you have had with us. As with any promotion T&C’s apply with respect to wagering requirements and we ask that our players familiarize themselves with these, before accepting the promotion.

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