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FoundersCard Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their politeness, knowledge, and efficiency, highlighting the outstanding customer service. Many people find the concierge service particularly helpful and personalized, often exceeding expectations in arranging travel and other requests. Consumers consistently report significant value for money, with the membership often paying for itself through various benefits and discounts, especially for travel and business. However, some people were dissatisfied with the subscription process, mentioning issues with "free" trial memberships that were misleading or did not provide clear information about renewal. A few other people also felt that the benefits were limited in certain regions, such as the UK or Australia, or that some advertised benefits were difficult to use.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the exceptional support,... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the concierge service,... See more

Value for money

Customers had positive experiences with value for money. Many reviewers found the membership to deliver real,... See more

Subscription

Clients share ambiguous opinions on subscription. Many customers express satisfaction, highlighting extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to test out the support line offered by Founder’s Card within a few moments of receiving my membership approval because I had typed my last name incorrectly. The experience was amazing and... See more

Company replied

Rated 5 out of 5 stars

I had a great experience booking hotel and getting some answers as well very promptly from your team! There are times when customer service with other groups that does not get back to questions on... See more

Company replied

Rated 5 out of 5 stars

FoundersCard has such a wide range of benefits, no matter what you like you're sure to find some discount or loyalty program perk that appeals to you! Lots of stuff geared towards travel, but also e... See more

Company replied

Rated 5 out of 5 stars

I worked with Justine on a request that required some coordination, and she was fantastic. I was trying to arrange bottle service at a nightclub, which can sometimes be tricky, but she handled e... See more

Company replied


Company details

  1. Professional and Hobby Associations
  2. Business Networking Company

About FoundersCard

Written by the company

FoundersCard Reviews | Rated Excellent for Perks & Member Support

Extraordinary Benefits for Entrepreneurs FoundersCard is a Membership community of over 250,000 entrepreneurs and business executives who receive unprecedented benefits and networking opportunities.

Founded in 2009 to empower entrepreneurs with the exceptional benefits and access they deserve, FoundersCard has grown into a global community of over 200,000 members. Members enjoy unparalleled privileges, including exclusive status upgrades, preferred pricing, and unique experiences with over 500 carefully curated partner brands.

The FoundersCard program includes access to:

VIP Travel Privileges For FoundersCard Members, travel gets an upgrade. We’ve teamed up with top airlines, loyalty programs, car rental services, and innovative travel brands to bring you Complimentary elite status, Priority check-in, Savings off standard fares, Access to unique global travel experiences, and Complimentary travel membership solutions.

VIP Hotel Collection FoundersCard Members enjoy exclusive access to privately negotiated rates and privileges at hundreds of top-tier hotels and resorts worldwide. On average, members save $5,000 annually compared to public rates and online booking platforms.

Premier Business Benefits FoundersCard offers businesses of all sizes exclusive savings and privileges to drive success including Technology & Software, Shipping & Logistics, and Workplace Solutions.

Curated Lifestyle Privileges FoundersCard Members enjoy unparalleled lifestyle benefits, including: Exclusive Savings: Access members-only pricing on leading brands in fashion, fitness, entertainment, and live events. Premium Access & VIP Pricing.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Good to see more UK content

Good to see more UK content

(Although it's all in London)!

I'm a founder member of this luxe project, which is largely US-based and if you're a business owner or exec, especially if you travel for work, then it's a very good project. But it can be expensive if you fit adjacent to those categories.

10 February 2026
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Reply from FoundersCard

Thank you for your continued support as a member. We’re glad to be growing our UK offerings and are actively looking at expanding beyond London. We appreciate your feedback and your thoughtful perspective.

Rated 5 out of 5 stars

Timely Detailed Response

I made an inquiry and I received a timely, specific and detailed response.

16 February 2026
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Reply from FoundersCard

Glad we could help, Thanks for sharing!

Rated 3 out of 5 stars

There are better options out there.

In principle founders card is good. It's not exceptional but good. If you do not have a good credit card with benefits then I see why people would choose founders card. In my time I found it inferior to my amex gold and platinum. Tier levels with these two cards are much better and you get to keep them.Both my Amex cards have done more for me than my founders elite could. If you don't have these cards then please use the founders card.

9 February 2026
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Reply from FoundersCard

We appreciate you sharing your feedback, Kerry. We understand that value can vary based on individual needs and existing benefits. Many of our Members also hold premium credit cards, and typically there is minimal overlap. In many cases, the programs complement one another and allow Members to maximize overall value while accessing exclusive perks not available through their cards alone. We also noticed that only a few benefits were redeemed during your membership, out of 500+ available — many of which can easily offset the annual fee. If you decide to explore FoundersCard again in the future, we’d be delighted to welcome you back and help tailor recommendations based on your interests so you can maximize the value.

Rated 5 out of 5 stars

Above and Beyond!

I wasn’t able to get my employee’s room added to my account for points. My concierge stepped in, called the hotel directly, got the stay credited to my account, and secured my complimentary room upgrade.

11 February 2026
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Reply from FoundersCard

So glad Angelia was able to help and that everything worked out perfectly!

Rated 5 out of 5 stars

Worth it

Great service. Very wide variety of benefits.

4 February 2026
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Reply from FoundersCard

We’re glad you’re enjoying the benefits and having a great experience!

Rated 1 out of 5 stars

Their customer service is the worst I…

Their customer service is the worst I have ever seen.

I have been reaching out many times to try and get a response. The only response I got was when I was going to renew my membership. I told them not to auto renew which they did, but I still have not received a response to my requests and it is a year now, The ones I did get, the executive passed the buck to customer service and that where it died. I just tried again, and all I got was a request to renew.

11 February 2026
Unprompted review
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Reply from FoundersCard

Thank you for sharing your feedback, Thomas. We apologize if you felt unheard by our team — that was certainly never our intention. We truly value Members who want to bring their companies into our community. Our Partnerships team reviews thousands of applications each year, and while every submission is considered, we aren’t always able to respond individually. The automated reply is meant to set expectations that the team will reach out if the opportunity is a good fit, so if you haven’t received a response, it generally means the timing or fit wasn’t right.

We can also confirm that your request to stop automatic renewal was processed successfully, no renewal charge was attempted, and your membership has been cancelled. We wish you all the best moving forward.

Rated 5 out of 5 stars

Account Setup

All representatives I spoke with provided exceptional service getting my account properly setup.

3 February 2026
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Reply from FoundersCard

Thank you for your kind feedback. We’re glad we could assist!

Rated 1 out of 5 stars

What a scam

What a scam! Signed for complementary services through LinkedIn and ended up charged for a membership I didn’t ask for and had already said I wanted to cancel.

10 February 2026
Unprompted review
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Reply from FoundersCard

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. This is certainly not the experience we aim to provide, and we’d love the opportunity to look into this further. Unfortunately, with limited contact information, we’re unable to locate your account or reach out directly. We’d be happy to review the situation with you and provide clarification. Our Member Services team is available 24/7 and can be reached by email at memberservices@founderscard.com or by phone at (212) 343-9800. We hope to hear from you soon so we can address your concerns promptly.

Rated 5 out of 5 stars

Member services answered my email in a…

Member services answered my email in a prompt fashion, understand my query and were able to resolve in it a matter of minutes. They were very accommodating. It was a great first experience as a new Founders Card member.

9 February 2026
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Reply from FoundersCard

We’re so happy to hear this! We’re glad you felt supported and had a great first experience. Welcome to the community.

Rated 5 out of 5 stars

Fantastic community of individuals…

Fantastic community of individuals looking to create a better story for you and loved ones in life

“Try the Ferrari experience “

29 October 2025
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Reply from FoundersCard

That’s wonderful to hear! We’re glad you’re enjoying the community and unique experiences.

Rated 5 out of 5 stars

Prompt and Thoughtful Customer Service

Prompt and Thoughtful Customer Service

The customer service representatives are very understanding, knowledgeable and willing to help to create the best and fair user experience. This is one reason I continue to stay with FoundersCard--I can rely and trust that they will do the right thing that is rooted in fairness.

5 February 2026
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Reply from FoundersCard

We’re thrilled to hear this! It’s great to hear you feel supported and trusted by our team. Thank you for being a valued member!

Rated 5 out of 5 stars

Blessing in Disguise

When I first became a member, I was skeptical about the benefits offered. I admit I didn't take advantage of them as I should have, that initial year. The one I did truly enjoy, though, was the Gold Status with Hilton Hotels. Came in handy, that one did, and saved a great deal of money during convention season! This time, when I renewed, I took the time to peruse through the offers, the benefits, making sure I was set up for the coming year.

Thank you. This card has been a blessing.

6 March 2025
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Reply from FoundersCard

It’s wonderful to hear how the membership has made a difference for you! We appreciate your feedback and are excited for what’s ahead.

Rated 5 out of 5 stars

Professional

Kind, efficient professional fast

6 February 2026
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Reply from FoundersCard

Great to hear this, Carl! Thanks for sharing.

Rated 5 out of 5 stars

Long time member

I've been a member for over a decade and the services and benefits are excellent. Customer support handles requests in a concierge-like manner.

6 February 2026
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Reply from FoundersCard

Thank you for being a valued Member since 2012! We’re thrilled to have you with us and look forward to continuing to support you.

Rated 5 out of 5 stars

Excellent Service

Amazing service and excellent offers. Can highly recommend.

5 February 2026
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Reply from FoundersCard

We really appreciate your feedback! So glad you’re enjoying your experience with us.

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