Hi Alex, thank you for taking the time to write such a detailed review. We genuinely appreciate feedback, even when the experience was not positive, because it gives us the opportunity to clarify and improve.
First, we want to state clearly that it was never our intention to make you feel pressured, uncomfortable, or legally exposed in any way. During our initial conversations, it is standard practice for us to ask prospects to walk us through their current marketing setup at a high level. This typically includes reviewing positioning, offer structure, outreach approach, and general funnel logic. The sole purpose of this is to assess whether we can realistically help and to avoid making promises without understanding the full context.
We do not require access to sensitive investor data, confidential contracts, or proprietary intellectual property during these discussions. We also explicitly advise prospects not to share confidential information unless there is a formal collaboration in place.
Regarding GDPR and jurisdiction: we operate as a registered company, work with hundreds of European founders, agencies, and coaches, and strictly follow applicable data protection standards. We do not extract, store, or use business-sensitive information outside the scope of consent. Deeper access to systems only occurs once agreements are signed and clear contractual frameworks are established.
It is also important to clarify that no commercial relationship was entered into, no payment was made, and no services were delivered following this introductory conversation.
Concerning the NDA, while it is uncommon for us to require an NDA at the qualification stage, and this is the first time in hundreds of calls that this has been raised prior to a strategy discussion, we fully respect your preference. If signing a mutual NDA would make you comfortable sharing your screen or any confidential information, we are open to arranging that before reviewing funnels or numbers. Transparency and mutual protection are important in professional relationships.
We understand that compliance, data security, and legal clarity are priorities for you, especially given your background and involvement in structured ecosystems. That is reasonable, and we take such matters seriously.
If you would like to discuss this further, you are always welcome to contact us directly so we can address your concerns properly. We are open to clarifying our processes and, if necessary, formalizing an NDA before any confidential information is shared. Our intention has always been to assess fit and potentially support founders in building a predictable acquisition system, never to create distrust or discomfort.