5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome servi... See more
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I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... See more
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... See more
I wanted to purchase an item from Carrousel, but since they don’t ship to my country, I thought it wouldn’t be possible. Forwardbuy made it happen! At first, I was a little skeptical, but their profe... See more
Company details
Information provided by various external sources
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Contact info
Singapore, Singapore
- contactus@forwardbuy.com
- forwardbuy.com
4.1
Great
428 reviews
Replied to 71% of negative reviews
Typically replies within 24 hours
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COMMUNICATION IS TERRIBLE
COMMUNICATION IS TERRIBLE. IVE SENT EMAIL AND YET TO GET IN CONTACT WITH ANYONE. THE ITEM SOLD AND I DONT KNOW IF THEY MADE THE PURCHASE OR NOT AND I DONT WANT TO REACH OUT TO PAYPAL TO GET MY MONEY BACK JUST INCASE THEY WERE ABLE TO PURCHASE THE ITEM. I NEED YOU GUYS TO REACH OUT TO ME.
8 April 2026
Unprompted review
I made a purchase request 4 days…
I made a purchase request 4 days ago...still no purchase was made for the item...I reached out via email haven't received an email response back..
8 April 2026
Unprompted review
Good......
7 April 2026
Reply from ForwardBuy.com
Dear Sir/Madam. We thank you for your feedback. Shipping cost is based on package's actual weight or volumetric weight. We publish the shipping charges in our website so that our customers can check this before placing any purchase through us. Kindly note that shipping charge is also controlled by courier service providers and we are only a package forwarder. We are unfortunately not able to find your email in our system so that we can reach out to help your sort out your issues. We request you to kindly contact us via email (contactus@forwardbuy.com) and we will do our best to help you with your purchase. Thanks
5 star service
5 star service! Fast shipping via Fedex, delivered on time and the items delivered without being broken. Properly wrapped and they always have a prompt response from the forwardBuy team. Awesome service!!
23 February 2026
I sent multiple email and no replies.
I sent multiple email and no replies.
They get my money , And they don't realize a order . I have a screen from my transaction and mails without answer. I start procedure with PayPal to reach chargeback. Order nr RQA1825
11 February 2026
Unprompted review
Reply from ForwardBuy.com
Dear Customer. We thank you for your feedback. While there may be delay in purchases from individual sellers or marketplace orders, we strive to process all order requests and reply to most purchase request within 1 business day. Rest assured that our team will always do the needful in best interest of our customers. We understand that your query has been separately addressed. Do reach out to us via email if you require any assistance.
Impressed!
I was kind of iffy, but after doing my research I decided to take the risk. And finally my product is here. I was really impressed with how fast they replied to my emails and how my package once at their warehouse, took only 3 days to get to me, from across the world mind you. Wow! Will use them again if the situation arises.
5 February 2026
Very fast and good service
Very fast and good service. Without any problems I received my clothes from abroad in my home country .
15 November 2025
Great service from ForwardBuy
I had a great experience with the ForwardBuy team. They were responsive, effective and extended themselves to answer questions in detail and to respond to requests. Everything was handled well and I received my purchase in a timely way, well packaged and as expected.
22 January 2026
On time delivery and up to expectations
8 January 2026
Fast and stress free
6 December 2025
Made everything so easy
Made everything so easy! Amazing shipping India to USA. Updated me every step of the way.
4 December 2025
Fast and Reliable Service
First time using ForwardBuy and overall am impressed with the process from start to finish. I appreciate the prompt communication from the team throughout the process. Item was well packaged and delivered efficiently. Won’t hesitate to use them again!
1 December 2025
well and smooth
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me that we quite expensive and wasn’t mentioned but overall great experience!
15 November 2025
Ordering was very easy and I was glad…
Ordering was very easy and I was glad that I could use PayPal to purchase my products.
The process to pay for shipping, however, was challenging. The website was difficult to work through.
I was very pleased with the help I received to get through it
I will be using this service again
20 October 2025
Great customer service
Great customer service. Clear communication. Seller backed out but they handled the refund very quickly.
17 October 2025
Although the shipping was expensive as…
Although the shipping was expensive as it utilized Fedex, it arrives within 3 days from ForwardBuy warehouse in India to Malaysia.
10 October 2025
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