I’ve been buying your food for well over a year now I have to say the quality is amazing and my dog Nella finishes every last bite She’s always had problems with her gut and I’ve tried everything an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Forthglade customer services is first class. My first order was meant to have been delivered by Evri and we all know what they are like!! After a week of failed deliveries and then claiming it was... See more
Company replied
The treats and chews really get his attention and gets him to focus on what is asked of him to get the reward. The lavender chews have a good effect of calming him first thing in the morning and ju... See more
Company replied
The food is of excellent quality. I needed my subscription order to arrive before I went away for my dogs and indeed it did. They kindly sent the food by Express Delivery. I have two dogs so need a l... See more
Company replied
Company details
About Forthglade
Written by the company
SHOP ALL DOG FOOD
SHOP WET FOOD
SHOP DRY FOOD
SHOP TREATS
Forthglade - Dog's Dinners From Devon
Ignite your dog's tastebuds with our natural range of high-quality dog food. Founded in 1971, Forthglade is now a highly reputable brand and leader in the natural pet food market.
We’re passionate about nourishing the relationship between dogs and their owners, and make food that we believe supports this mission. Our simple and wholesome food is also tail-waggingly tasty and free from junk, fillers and artifical flavours, colours and preservatives.
Our ranges include grain free and wholegrain wet food, cold pressed and lightly baked natural dry, dental sticks and natural dog treats. Our recipes are available across puppy, adult and senior, to support your dog throughout every stage of life.
Each of our wet food, dry food, dental & treat recipes are made using natural ingredients. We offer complementary and complete recipes to give you maximum control to tailor mealtimes suited to your dogs needs and preferences.
We're passionate about giving back and we've donated over 360,000 dinners to dogs in needs through our Happy Paws initiative. We're also partnered with the National Trust to help improve access for dogs and their owners at the places the Trust cares for.
Need Help?We're sure that our food will get tails wagging but if you need to reach out, our friendly customer care team are on hand/paw with any questions you may have. Follow the link below to fill out a contact form, and a member of the team will get back to you as soon as possible.
CONTACT USWritten by the company
- Free delivery on all orders over £40
- Get free delivery on all orders over £40!
- Your Dog Magazine award winners
- Best Wet Food 2026! For the sixth consecutive year, Forthglade has been awarded the Best Wet Food accolade in the 2026 Your Dog Awards.
Contact info
United Kingdom
- forthglade.com
4.5
Excellent
17K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dog loves the dental sticks and…
My dog loves the dental sticks and getting them with 25% off is great for me. Nice substantial chews and quality product. Have been buying these for a while now. Don’t know about the dental benefits as not 100% sure any of them really work!
28 April 2026
Reply from Forthglade
We're happy to hear that your dog loves the dental sticks! It's great you can get them with a discount. We appreciate you sharing your long-term experience with our chews and your thoughts on their dental benefits. Thanks for your feedback!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Delivery is always on time.No need to…
Delivery is always on time.No need to worry about it getting here or late .
21 April 2026
Reply from Forthglade
We're happy to hear that our deliveries are consistently on time for you. Thank you for your positive feedback; we appreciate it very much.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
The food is of excellent quality
The food is of excellent quality. I needed my subscription order to arrive before I went away for my dogs and indeed it did. They kindly sent the food by Express Delivery. I have two dogs so need a lot. Being physically disabled it is hard to bring the large boxes in to the hall. Perhaps the Couriers could be invited to be disabled friendly where they can?
2 April 2026
Reply from Forthglade
We're happy to hear that your dogs enjoy the high-quality food and that the express delivery met your needs. We appreciate your suggestion about disability-friendly courier services for easier delivery of large boxes, and we'll certainly consider this. Thank you for your valuable feedback.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Our dog's favourite food was delivered…
Our dog's favourite food was delivered quickly after the order was placed.
21 April 2026
Reply from Forthglade
We're so happy to hear that our food is your dog's favorite and that you received it quickly after placing your order! Thanks for the feedback.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Easy to order
Easy to order. Good choice of products. Delivered as stated. Good quality product.
21 April 2026
Reply from Forthglade
We appreciate you taking the time to share your feedback! We're happy to hear that you found it easy to order and that you were pleased with the product selection and delivery.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Reply from Forthglade
We're happy to hear that your order was delivered quickly and that you are enjoying the food. Thank you for your positive feedback!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
It’s just soo easy to order / reorder
It’s just soo easy to order / reorder.
Love the reminder too, and the fact that I could amend the date for delivery too.
Why wouldn’t you use this service.
28 April 2026
Reply from Forthglade
We're happy to hear that ordering and reordering is so easy for you! We appreciate you mentioning the helpful reminders and flexible delivery dates. Thanks for your positive feedback!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Great food and excellent customer…
Great food and excellent customer service
1 May 2026
Unprompted review
Reply from Forthglade
We appreciate your positive feedback regarding the food and service you received. Thank you for sharing your experience with us.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Always great apart from the plastic…
Always great apart from the plastic lids which are sometimes difficult to open.
28 April 2026
Reply from Forthglade
We're happy to hear that you consistently have a great experience. We appreciate your feedback regarding the difficulty you sometimes have opening the plastic lids.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Excellent product.
The product is excellent and our dogs love the wet and dry food and the dental sticks.
Frustrated with the courier (DHL), who took 9 days to deliver the order. No reason given, but suspect they couldn't be bothered.
28 April 2026
Reply from Forthglade
We're happy to hear that your dogs love our wet and dry food and dental sticks. We regret to learn about the delivery issues you experienced. We appreciate your feedback and will look into this with our courier.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Not received our order from nearly 2 weeks ago!
We haven't received our order that we placed with you on 26 th April. It has not been delivered. We have tried to contact you without success and have sent two emails to which I have not had a reply! Please let me know why we haven't received our order. Many thanks 07836 570326 Sally Woolven
28 April 2026
Reply from Forthglade
We are very sorry to hear that you have not received your order and that you've had trouble contacting us. A member of the team will be in touch today!
Warm wishes,
The Forthglade Team
Reply from Forthglade
We appreciate you letting us know about the fast delivery, great service, and that the pup loves the food! Thanks for the feedback.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Great service with easy website.
It was easy to change my subscription items to different ones, my dog food always comes on time and well boxed.
We tried the new natural treats for the first time and Ted loves them.
27 April 2026
Reply from Forthglade
We're happy to hear that you found it easy to change your subscription items and that your dog food arrives on time and well-packaged! We appreciate you trying our new natural treats and that Ted loves them.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Excellent product
Delivered on time, product looks and smells good my dog loves it even drag's himself out of bed in a morning to eat it 😄
28 April 2026
Reply from Forthglade
We're so happy to hear that your dog loves our food so much that they are excited to get out of bed to eat it! Thanks for your positive feedback.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
The email explained the error
The email explained the error, and Isabelle sounded sincere, and dealt with the issue quickly, giving a refund wasn't expected, but appreciated. 5 star rating plus more.
4 May 2026
Unprompted review
Reply from Forthglade
We are so happy to hear that the email was helpful and the issue was resolved quickly. We appreciate your feedback and are grateful for your high rating!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Dogs Delight
There is seldom any problem when dealing with Forthglade.
If I have any concerns I ring to speak to someone.
20 April 2026
Reply from Forthglade
We're happy to hear that your experiences with us have been positive! It's great to know that you feel comfortable contacting us with any concerns. Thank you for your feedback.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
We won dog of the month!
We won dog of the month! Baloo loves all of his treats, they were delivered the next day and was such a variety (and lots of them)! Thank you so much!
28 April 2026
Reply from Forthglade
We're so happy to hear that your dog won dog of the month! We appreciate that your dog loves our treats, the variety, and quick delivery. Thank you for your feedback!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Reliable
Great communication on when delivery is coming. always on time, reasonably priced, and the dog loves the food!
21 April 2026
Reply from Forthglade
We're happy to hear that our communication and delivery met your expectations and that your dog loves the food. Thank you for your positive feedback!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Confusing subscription which is…
Confusing subscription which is difficult to cancel.
6 May 2026
Unprompted review
Reply from Forthglade
We regret you had trouble with the subscription and cancellation process. If you contact the customer care team they will be more than happy to assist with this!
Warm wishes,
The Forthglade Team
Highly recommend this dog food
Highly recommend this dog food. It was recommended by my vet when after yrs with another vet practice wasn’t diagnosing my little Zuchon dog who was itching like mad!! An my new vet saw him once and said he is allergic to chicken and any foul dog meat. So she recommended this and it’s been brilliant for him.
28 April 2026
Reply from Forthglade
We're happy to hear that our food, recommended by your vet, has been so beneficial for your Zuchon's allergies. It's great to know it's made such a difference!
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.