Forthglade Reviews 17,451

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the food, noting that their pets thrive on it and enjoy meal times. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and reliability. However, some customers also noted issues with delivery, including delays and problems with couriers. A few people experienced issues with damaged packaging or incomplete orders, and some mentioned difficulties reaching customer service by phone.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express delight, stating their dogs love the... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of the food and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick delivery times,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and the quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying your food for well over a year now I have to say the quality is amazing and my dog Nella finishes every last bite She’s always had problems with her gut and I’ve tried everything an... See more

Company replied

Rated 5 out of 5 stars

Forthglade customer services is first class. My first order was meant to have been delivered by Evri and we all know what they are like!! After a week of failed deliveries and then claiming it was... See more

Company replied

Rated 5 out of 5 stars

The treats and chews really get his attention and gets him to focus on what is asked of him to get the reward. The lavender chews have a good effect of calming him first thing in the morning and ju... See more

Company replied

Rated 5 out of 5 stars

The food is of excellent quality. I needed my subscription order to arrive before I went away for my dogs and indeed it did. They kindly sent the food by Express Delivery. I have two dogs so need a l... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Producer
  5. Natural Foods Store
  6. Pet Supply Store

About Forthglade

Written by the company

SHOP ALL DOG FOOD SHOP WET FOOD SHOP DRY FOOD SHOP TREATS Forthglade - Dog's Dinners From Devon

Ignite your dog's tastebuds with our natural range of high-quality dog food. Founded in 1971, Forthglade is now a highly reputable brand and leader in the natural pet food market.

We’re passionate about nourishing the relationship between dogs and their owners, and make food that we believe supports this mission. Our simple and wholesome food is also tail-waggingly tasty and free from junk, fillers and artifical flavours, colours and preservatives.

Our ranges include grain free and wholegrain wet food, cold pressed and lightly baked natural dry, dental sticks and natural dog treats. Our recipes are available across puppy, adult and senior, to support your dog throughout every stage of life.

Each of our wet food, dry food, dental & treat recipes are made using natural ingredients. We offer complementary and complete recipes to give you maximum control to tailor mealtimes suited to your dogs needs and preferences.

We're passionate about giving back and we've donated over 360,000 dinners to dogs in needs through our Happy Paws initiative. We're also partnered with the National Trust to help improve access for dogs and their owners at the places the Trust cares for.

Need Help?

We're sure that our food will get tails wagging but if you need to reach out, our friendly customer care team are on hand/paw with any questions you may have. Follow the link below to fill out a contact form, and a member of the team will get back to you as soon as possible.

CONTACT US

Written by the company

Free delivery on all orders over £40
Get free delivery on all orders over £40!
Your Dog Magazine award winners
Best Wet Food 2026! For the sixth consecutive year, Forthglade has been awarded the Best Wet Food accolade in the 2026 Your Dog Awards.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

My dogs never been happier

I’ve been buying your food for well over a year now I have to say the quality is amazing and my dog Nella finishes every last bite
She’s always had problems with her gut and I’ve tried everything and lots of leafing brsjds thanks to your recipes she has had no more issues your really has been the best choice

23 April 2026
Forthglade logo

Reply from Forthglade

We're delighted to hear our food's amazing quality has helped Nella with her gut issues. It's great to know she enjoys every bite and that our recipes have made a positive difference. Thank you for your feedback!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 3 out of 5 stars

Very poor delivery

The food is great ..our dog loves it as did our last dog
But the courier you use is awful
Package is always left at my front door …often in the pouring rain
This means that I usually don’t buy from you directly

30 April 2026
Forthglade logo

Reply from Forthglade

Thank you for sharing your feedback. We're happy your dogs love our food. We're sorry to hear about your delivery experiences and will look into this with our courier. Thanks again.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Prompt and accurate delivery

Prompt and accurate delivery

23 April 2026
Forthglade logo

Reply from Forthglade

Thank you for your feedback on the prompt and accurate delivery; we are so happy to hear it.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Treats and chews get his attention

The treats and chews really get his attention and gets him to focus on what is asked of him to get the reward.
The lavender chews have a good effect of calming him first thing in the morning and just before bedtime
Having a subscription means I get a great delivery service and don’t have to worry about ordering in time

23 April 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that the treats and chews capture your dog's attention and aid focus. It's great the lavender chews have a calming effect, and our subscription service offers convenient deliveries. Thank you for your positive feedback!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Dancing doggies.

Both my dogs dance for their dinner now no waste at all and happy dogs (and owners).

23 April 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that your dogs enjoy their dinners so much! It's great to know our product contributes to happy dogs and less waste. Thanks for sharing!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very good quality dog food which is much enjoyed

29 April 2026
Forthglade logo

Reply from Forthglade

We're so happy to hear that you experienced fast delivery and that your dogs much enjoy the very good quality food! Thanks for your feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

My dog Molly loves the calming dental…

My dog Molly loves the calming dental chews. I did not have to wait long from ordering until delivery.

23 April 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that Molly loves the calming dental chews! We appreciate you taking the time to share your positive experience and that you received your order quickly.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 4 out of 5 stars

My puppy seems to love the wet food

My puppy seems to love the wet food. (I’m using a different make of kibble) Both recommended by breeder. There’s a really good welcome pack, full of goodies. Prompt delivery. I’ve found the website problematic but always dealt with when I’ve emailed the company.

23 April 2026
Rated 4 out of 5 stars

Forthglade recovers well after Evri failure

Our order arrived delivered late by Evri and when opened had evidently been dropped as Salmon oil had leaked out over other items. Raised this with Forthglade and they sent out a complete replacement order without question. Really good service from Forthglade, I hope they claim the cost back from Evri.

8 May 2026
Unprompted review
Forthglade logo

Reply from Forthglade

Thank you for taking the time to share your experience. We are happy to hear that we could resolve the issue with your order and provide a replacement. We'll certainly look into the delivery concerns you raised.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Flora's favourite

Flora's favourite food arrived safely packed and incredibly promptly (within 24 hours of ordering)
Thank you Forthglade once again ....
Not only do your products suit my, almost, 5 year old Airedale but the dry biscuits are invaluable in getting her in from the garden when she is determined to stay outside barking at every passerby!
You, therefore, make my life a lot easier "thank you"
Eleanor

22 April 2026
Rated 3 out of 5 stars

Order was meant to be delivered and…

Order was meant to be delivered and twice failed. I emailed Forthglade but time in responding to my query was too long as by the time they got back to me my order arrived.

23 April 2026
Forthglade logo

Reply from Forthglade

We're sorry your order delivery failed twice and our email response was delayed. We appreciate your feedback and we have escalated this to our courier via our senior delivery manager.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

They eat everything now

Changed to Forthglade as we had really fussy eaters ,since being on Forthglade they eat everything and are enjoying all the different flavours ,there coats are looking shinny too. We got ours delivered to home ,quick and easy
Thank-you

29 April 2026
Rated 1 out of 5 stars

Order arrived damaged and forthglade won't reply

Our dog food arrived with the packaging inside open and so the dog food has run everywhere, damaging the outer box too, so that everything was wet and soggy. Obviously these things happen, and my negative review is not about this. It's about the fact that I sent two messages to forthglade through their website, one through Facebook and one through Instagram and have had no reply at all. I am very disappointed by their after sales service

30 April 2026
Forthglade logo

Reply from Forthglade

Hi, we’re very sorry to hear your order arrived damaged, with the trays open and leaking through the box. We completely understand how disappointing and frustrating this must have been.
We’re also extremely sorry to hear that despite contacting us multiple times via our website, Facebook and Instagram, you did not receive a response. That is absolutely not the experience we want to give our customers.
I’ve not currently been able to locate your previous contacts to us, which is not an excuse, just an explanation as to why we have not already been in touch. One of the team will contact you tomorrow to get this fully resolved for you as quickly as possible.

Again, we’re very sorry for the inconvenience caused.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Pleased with my order

Pleased with my order. It was slightly wrong where I was sent 2 adult packs instead of puppy, but I did not raise it.

Dogs eat it and it’s a recommended food so I feel I am giving them quality food.

30 April 2026
Rated 4 out of 5 stars

My dog (Willow) loves her food

My dog (Willow) loves her Forthglade food. Only the best for her and would recommend.

30 April 2026
Forthglade logo

Reply from Forthglade

We're so happy to hear that Willow loves our food! It's great knowing she enjoys it, and we appreciate your recommendation.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

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