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Formybikes Reviews 

306
•
TrustScore 4 out of 5

4.2

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Rated 3 out of 5 stars

The customer service is alert on answering my queries. However, I got disappointed on you make an action the first time I requested to cancel my account. But Hopefully you make an action the second ti... See more

Rated 4 out of 5 stars

I am awaiting the promise you mentioned in my last letter. But nobody seems to be responding to my letter. I trust this is a genuine conversation. Thank you in advance, Sarra for your response.

Rated 5 out of 5 stars

I was successfully assisted by an employee called Pekay. I asked for the cancellation of my account and a full refund. Case resolved. Thank you.

Rated 5 out of 5 stars

Emily from the Escalation team did a great job to resolve my issue. There was good communication and she simply solved the issue. Thanks!

Contact info

4.2

Great

TrustScore 4 out of 5

306 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(306)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This website is a scam

This website is a scam! I was redirected there to make a 2 euro payment, but later I was charged 18 euros! I tried reaching out to customer service, but they were no help at all. It's such a shame! I had to deactivate my card and open a new account to prevent further charges.

23 January 2025
Unprompted review
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Reply from Formybikes

Dear Nuci.nebieridze,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@formybikes.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

This site is a scam

This site is a scam. It took a subscription fee from my account, which I didn't approve. I had to report it as fraudulent. I didn't get my money back.

18 January 2025
Unprompted review
Formybikes logo

Reply from Formybikes

Dear Rita,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@formybikes.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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