forms.app Reviews 56

We use forms.app for event registration forms and inquiries. So far, our experience has been nothing but great. The platform is reliable, and when we have questions, there is a live chat. We recommend forms.app to all teams.

My team and I have a great experience using forms.app. As a small non-profit we find this app very professional looking especially when we do surveys with externals. Their Ai function also helps us analyse our data collected which is very useful for us to better improve our services to our partners.

As a small grocery shop, it was easy to create our on-line order services, using the proposed format. It has all functions that we need for now.
The support team has been amazingly responsive and really helpful in sorting out a few technical bits. It was our first experience and it's great to know that we are not alone in this.

I work for a local authority and can say that forms.app has been a great addition to our application process for our suppliers. With easy creatable forms that attachments can be uploaded by supplier, we are now able to get all information at once instead of being snowed under with emails.

We've been using forms.app for about 2 years now. It is reliable and the forms looks so professional. We get lots of praises on our forms and our overall process thanks to them. The customer support are very responsive; they always responded within 24 hours when we had issues. Would recommend 100%!

After researching the best way to accept submissions for a photo contest, I found Forms.app. This platform is so full featured that even in the "forever free" plan, I could make a detailed entry form and accept uploaded images. I can even star my favourites as they come in for easy reference.
Checking the responses on the app is as easy as the desktop.
I love how everything is able to be exported in all sorts of formats.
None of the "big names" had all of these features
I didn't use a template, but there is an option for the app to create a form for you.
I never in a million years thought I would rave about a form creation software, yet here I am. Forms.app has everything and makes it all easy to use.
The help desk was truly helpful, which is kind of rare in these days of chat bots.

This forms.app service is truly a powerful and very useful tool! It meets various demands very well. We love the services.

I was assisted by Yulia, and the experience was seamless. I appreciate the support and how easy it was to get the assistance I wanted in greats to our purchased plans. I had made a careless blunder which I was given the support for easily.

This year, we made the switch to forms.app to manage our nonprofit’s scholarship applications, and we couldn't be happier. Not only has it cut our costs by 76% compared to our old platform, but it’s also helped us more than double our application numbers—from 50 last year to 116 and counting before our 5/4/25 deadline!

The user interface is intuitive and incredibly easy to use. From building the form from scratch to customizing the design to match our branding, everything felt seamless—even for our team members without a tech background.

A standout feature for us has been the conditional logic, which instantly notifies applicants if they don’t meet the minimum requirements. It’s efficient, respectful, and saves time for everyone involved.

We also love that forms.app doesn't require applicants to create an account, which removes a major barrier and keeps the process accessible. On the admin side, it offers secure sharing through invitations, so we can grant access to only the individuals who need it—keeping sensitive applicant information private and protected.

And when it's time to review submissions? The ability to export results easily makes evaluation and reporting a breeze.

If you’re looking for a powerful, cost-effective, and user-friendly form solution, we can’t recommend forms.app enough. It’s truly elevated our scholarship process!

very helpful team, they really want to make it work for you. i liked the feautures, everything can be customized.

I don't leave reviews typically but in this instance I feel i must. I've used many form/quiz type apps (eg. jotform, quizitri, etc.) but this platform and company stand out. First of all the prices are reasonable, not overpriced like most. For all the features you get (eg. weighting answers for point calculations, custom subdomain, etc.), this platforms beats the others. Are there occasional hiccups with the app, yes, just like all of em. But the support is awesome. They reliably respond to my questions and needs quickly--always same day or within a day or two. Yulia especially is great. They go above and beyond. Not sure what some of the negative reviews mean. I've had nothing but great service from them. I just renewed for another year and plan on telling others to use them, too.

Stay away from these unprofessional people you spend hours building a form then the disable the form and lo k on to your website you have to delete that page to get rid. Avoid like the plaige obsolute rubbish give a wide berth

I've used several online forms creators and have been disappointed in one way or another with all of them. I came upon forms.app and checked here for reviews. I thought I had found the Holy Grail of forms apps. I was wrong.
Granted, the UI is clean and easy to use. And the upgrade pricing is reasonable. That's the end of the good news.
When things don't go as expected, you will get no help from the site. Every time I have searched the help pages, I've gotten zero results – and I'm no stranger to online searching. I know how to structure a query. Forms.app's help search utility is simply useless. The how-to videos are cute but provide only the barest minimum of instruction. When you've exhausted the online help facilities and need to get in touch with a human, then you find out what a poor choice you've made. The online chat team works only during business hours in Türkiye. If you're in another time zone, you're out of luck. In the central U.S., you'd have to contact them between midnight and 6:00AM. I am asleep in bed during those hours.
Edit: I requested a refund for the year's service I paid for in advance, and it was promptly issued. For that I added a star. But since their representative keeps bothering me about my review, I'm subtracting that star. I stand behind my original review. If you're in Türkiye, Ukraine, Scandinavia or eastern Africa, this platform will work for you. Elsewhere, not so much.

The website is really great. You can create such detailed surveys and have so many options in terms of both design and evaluation

. The support team is also really nice and always tries to find a solution. They were able to help us within one day (i.e. really quickly) and did everything they could to do so. We can only recommend it to others

Yulia from the support team is great!

They were able to help within a few hours, incredibly friendly and helpful.

Not only that but the app itself is one of the best we've used for questionnaire funnels.

Salim was incredibly helpful with my problem!
Proud to do business with forms.app

This is the second time our team has used forms.app. For the type of survey we conduct, which requires informed consent, it allows us to separate the consents from the responses, ensuring the confidentiality of the data. It's very simple to use. The customer service is excellent, and they are always attentive to our requests or inquiries. We are grateful and highly recommend the app!

I'm a regular user of forms.app and I love it! It's super easy to create complex forms, even if you're not a tech whiz. The templates are a huge time-saver, and I can customize my forms to look exactly how I want. The integration options are great, and the analytics are really helpful. The customer support is always there when you need them. If you're looking for a flexible form builder, give forms.app a try.

Best customer service ever. Have been using forms app for years and always got the best service. For anyone who wants to have a good app this is a great choice.

my subscription was renewed without the sending of the customary reminder. I wrote to ask for a refund as I wanted to cancel. I was not using the app. I was not thinking that it would make any difference as the reminder is customary, not obligatory. The company issued a refund! their rep was really polite and it was a most welcomed surprise. When the time comes to make use of similar services I will subscribe again. It is wonderful to find companies standing behind their customers even as those choose to leave.