Formaldressaustralia Reviews 

66
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Good description, helpful fast online chat that found photos of my dress before I bought it, very fast delivery. good quality material and make. Fits very well ordered a size 10 and is exactly what it... See more

Rated 5 out of 5 stars

I was worried so much about the quality of the dress but when i received, i was totally surprised. The quality is so good and the dress looks gorgeous!! Iis highly recommended!

Rated 5 out of 5 stars

I wore this dress to a charity event and got so many compliments. Everyone asked where I bought it and they were astonished when they found out I bought it online from Formaldressaustralia. I recommen... See more

Rated 5 out of 5 stars

I was hesitant at first to order online hearing those horror, terrifying stories BUT Formaldressaustralia is a LEGIT one!! I reaaly loved my dress, it fits my body so perfectly! Its seems like it was... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store

Information provided by various external sources

Formaldressaustralia has been around since 2007, and has now become one of the most acclaimed online stores for teen prom and special occasion fashions. We are dedicated to providing the most cutting-edge fashion with some of the lowest prices in the entire industry. Products on Formaldressaustralia are being updated faster than most of its competitors, catering to the tastes of different customers. Our fashion team, searches multiple markets to bring only the newest and hottest looks for prom to Formaldressaustralia. In addition, we offer a range of homecoming, graduation, sweet 16 and evening dresses. We proudly carry more dresses than any other online retailer and offer you the largest selection on one website so you can find the perfect dress for every event. Formaldressaustralia's team draws on rich experience and great passion on providing fashionable perfect dresses for women from the ages of 18-28.


Contact info

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

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Rated 5 out of 5 stars

Wonderful dress

Excellent!!! I Love this beautiful dress! I'm glad with the quality of the dress. Great material and is not too shiny. The texture is thick and it looks elegant on this red dress. I Love red colour. This dress is perfectly made. I choose the costum measurement and it fits me very well, and is extremely nicely made as well. The sewing is neat and is very nicely made.

19 June 2019
Unprompted review
Rated 5 out of 5 stars

Dress is so beautiful!

We received my daughters gown yesterday and it fits her like a glove. It is so beautiful and she will look stunning in it for her formal party. Thank you so much. We are so glad we found your website as it has taken the worry out looking.

7 June 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning.

I ordered this dress for my mother and it came yesterday. It is absolutely stunning. Hers was not customized so it was a little big in the back, but she is absolutely thrilled with the cost and look of the dress. She plans to get her dressed customized next time, but we are both thrilled with our orders.

2 June 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful dress!

I oredered the size 10 in the lilac color for my daughter. The dress arrived in perfect condition. It is exactly as pictured and the size 10 measurements in the sizing guide are accurate. It's a lovely dress for my daughter's formal party!

28 May 2019
Unprompted review
Rated 5 out of 5 stars

It is perfect!

What a wonderful surprise when this dress arrived for my daughter! She did not expect the quality this dress has. She thought we would return it and she would be without a dress for her banquet, it is perfect! Not too formal, perfect for the occasion!

22 May 2019
Unprompted review
Rated 5 out of 5 stars

I love love love it!

This dress is even more beautiful in person! It fit me perfectly, the dress appeared much more expensive than I paid and I just cant say enough about it. I love love love it!!

22 May 2019
Unprompted review
Rated 5 out of 5 stars

I got a lot of compliments.

My dress is BEAUTIFUL!! Perfect fit, flows beautifully, I got a lot of compliments. Will purchase again in the future for Special Events. Thank you Formaldressaustralia for making me feel beautiful.

20 May 2019
Unprompted review
Rated 5 out of 5 stars

very impressed

I ordered this dress for my daughter formal dance. It is just beautiful. Just like the picture. Very impressed. We will be ordering again. Better then anything we have seen in stores.

18 May 2019
Unprompted review
Formaldressaustralia logo

Reply from Formaldressaustralia

Dear Royse Shawanda,

Thank you for taking the time to write your review. We at Formaldressaustralia really appreciate this.

Best Regards,
Formaldressaustralia Customer Service Center

Rated 5 out of 5 stars

Excellent prrice

This dress is really very well made like all formal wear from Formaldressaustralia. For added "flair" the dress has a lining that has a layer of very stiff tulle sown onto it ... about six inches from the waist, then you get the beautiful double layer of satin to complete the dress. The bead and sequin work at the waist is very pretty, and the pockets are really deep. Very happy with the purchase and glad that DHL is now being used for delivery .... much more efficient delivery time. Thank you.

13 May 2019
Unprompted review
Rated 1 out of 5 stars

Very poor after-sales service!

I ordered a dress from Formaldressaustralia. I was a bit nervous ordering from this company as I hadn’t heard of them before, however I was struggling to find a bridesmaid dress that fit the bride’s criteria and so I took a chance. I emailed the after-sales support team a day after placing my order to get confirmation of expected delivery time. I did not receive a response to this and a follow-up and so eventually figured I had been scammed and sourced an alternative dress. After emailing again, this time to cancel my order I finally received a response (1 week after purchase of dress). Under their cancellation policy, I only qualified for a 50% refund because my cancellation was too late. The reason it was late was because they never responded to my earlier emails! Recommend caution when ordering from here. Also note that the days to deliver that they note at the point of sale excludes tailoring time!

12 May 2019
Unprompted review
Formaldressaustralia logo

Reply from Formaldressaustralia

Dear Elizabeth Maguire,

We feel sorry for the situation. 
Firstly, We'd like to check your case and offer assistance. Unfortunately we could not find any order under your name, please feel free to contact us and provide your order number?
We will then help check what caused the problem and try to find a proper solution to help you out. 
Thank you for your understanding and cooperation in advance.

Secondly, Kindly note that the total time it will take to receive your order is the processing time + the shipping time. 

Please see below for more details:
1. Processing time:
All Formaldressaustralia products require processing time. It is necessary for us to inspect all items one by one prior to shipping.
Processing time takes usually 7-10 business days. Specific processing is indicated on each item page.

2. Shipping Time
The shipping time depends on the shipping method you choose when you place the order.
For more details please check: http://www.formaldressaustralia.com/help/delivery.html

Thirdly, Orders cancelled within 72 to 120 hours of payment confirmation will be eligible for a partial refund, consisting of full shipping cost and 50% of the product purchase price. For more details please check: http://www.formaldressaustralia.com/help/returns.html

For more questions, you can also send us an email to service@formaldressaustralia.com. And we will reply to you within 24 hours. Have a nice day.

Best regards, 
Formaldressaustralia Customer Support Team

Rated 5 out of 5 stars

Love my dress!!!

I ordered my dress in burgundy about 3-4 weeks before my formal and got it 18 days ahead of time! It turned out to be very beautiful despite my thoughts on how it could turn out since it is online. But I love the dress and I've already gotten so many compliments from family and friends. It turned out as pretty as the photo and very high quality!

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Excellent price.

I like this formal dress, the style is what I had expected and it looked just as nice as it was online. When I tried it on, it looked perfect on me. I will recommend people to shop with Formaldressaustralia.com. Thank you!!!

23 April 2019
Unprompted review
Rated 4 out of 5 stars

The dress was amazing but it did take…

The dress was good but it did take some time to get sent which was a downfall.If you are planning to buy a dress from them buy it ahead of time as they do take a little longer but overall good average customer service.Really satisfied with my purchase and the way the dress came out

22 April 2019
Unprompted review
Rated 5 out of 5 stars

Make sure to measure!!!

Very, very, pleased. I will definitely order from here again!!!!! The dress is exactly as pictured on the site. It took 3 weeks from being ordered to being delivered. I had it delivered to a AU address. For sizing my measurements were close to a 16 so I ordered and it will have to be hemmed. Make sure to measure!!! The dress is perfect for me, finished good, fabric is also luxurious feeling, I am satisfied. Thank you Formaldressaustralia.com!!!

17 April 2019
Unprompted review
Rated 5 out of 5 stars

The delivery time was exact and with no delays.

I am completely satisfied with the dress I orderedI absolutely LOVE it! I am used to buying clothes on line following size charts, so I was pleasantly surprised. The delivery time was exact and with no delays. I was able to track the packages whereabouts, as well. The customer service was impeccable and catered to my needs. I would most definitely order again from Formaldressaustralia.com and will ensure I recommend it to my friends and family. Thank you!

5 April 2019
Unprompted review
Rated 5 out of 5 stars

Careful in all details.

Beautiful dress, also this time very satisfied, I tried other sites and say that they are thieves is a compliment.... this is the third time I buy with you and definitely will do it again. The dress as always was packed well, seams and perfect fabric, I appreciate it being laid carefully bent in a package and not stuffed like a rag in a bag. Really very very nice !!! Careful in all details. It is only a shame that this model can not be tailored to fit so I had to get it tight by the tailor who in turn confirmed that the dress is really very well done. THANK YOU.

3 April 2019
Unprompted review
Rated 5 out of 5 stars

Dress was as pictured.

The dress was much better than I expected, especially for that price it looks like it does in the picture. The length, fit, quality and details are nice. The dress was beautiful and the detail of the top was much better than I expected, there were plenty of compliments before and during the period I had wore it, its defiantly something that I would recommend any female to wear. The dress that you will want to wear as often as possible as it makes you feel beautiful.

2 April 2019
Unprompted review
Rated 5 out of 5 stars

It looks EXACTLY like the picture and is well made.

I have to admit I was absolutely paranoid to order a dress off this site. You here nightmare stories about ordering dresses overseas. When we received this gown (only 4 weeks after placing order) we were so thrilled. It looks EXACTLY like the picture and is well made. It is stunning. We went with a standard size based on the measurements listed on the site and it fits like a glove. Both my daughter and I are very happy and she can't wait to wear it at her next pageant. We will definitely order from this amazing site again!

30 March 2019
Unprompted review
Rated 5 out of 5 stars

The dress is top quality and better than it looks in the picture.

I ordered this dress for my daughters formal party. We were both thrilled with the result. My daughter is over 6 ft so we knew we would have trouble getting an off the shelf outfit but Formaldressaustralia made to measure service was the end to our troubles. It fitted perfectly and arrived way ahead of the estimated delivery time. The dress is top quality and better than it looks in the picture. I would use this company again should the occasion arise and have no hestiation in recommending them. Thank you from us both.

28 March 2019
Unprompted review

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