My hair stopped falling out after two bottles however I paid for another last week and just got my shipment…? It went from elegant classy nice bottles for the pill to the cheapest you could possibly f... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The communication is very good and they reply to questions immediately. Instructions are clearly written. The needles are not great. I have had a few break when drawing up the med ( and I am a d... See more
Company replied
First shipment arrived as promised. There was a problem with the second shipment but after chatting with customer service they both answered and took care of the problem right away. Would use this com... See more
Company replied
My medication came on time and the instructions were easy to follow. However I find it strange I can't log my doses on the app. In the habit section I have Water, Sleep, nutrition, and movement. Why d... See more
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Company details
About hers
Written by the company
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized.
Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible.
Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.hers
Written by the company
- Hers is a women’s wellness company giving women convenient and affordable access to their everyday health products.
- Hers wants to free women from traditional health issues and structures that hold us back from being our best selves. Hers has created a convenient and affordable way for women to challenge her most basic issues – sexual health, acne, aging, and hair loss. Shop hers for effective, prescription health products, take an online assessment, and get connected to a doctor who will prescribe your treatment. The products are promptly mailed to your door. Enjoy the freedom to access birth control, Addyi® for low libido, tretinoin cream for acne and anti-aging, and more from hers.
Hers Company Guarantees
From licensed medical practitioners available on your schedule, to highly affordable health & wellness product offerings, hers guarantees accessible solutions; you can’t have one without the other.
We offer direct, immediate access to physicians and treatment offerings with no minimizing of your concerns and an expedient delivery process.
All of our doctors are licensed and board certified.
Every prescription is reviewed by your doctor, who you can consult with on our HIPAA-compliant messaging platform 24/7.
All products are offered at 50-80% off retail cost.
We can ship all orders to a PO box.
If your order is lost, stolen or incorrect, we will do our best to replace it.
All submitted user photos and information is private and never shared for promotional purposes.
Contact info
Letterman Drive 1, 94129, San Francisco, United States
- 1 (800) 368-6400
- support@forhers.com
- forhers.com
3.4
Average
7K reviews
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The product works fine
The product works fine, i just do not need any more and cannot see where to cancel any furure orders
16 April 2026
Reply from hers
Hi Donna,
We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback.
We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
The Hims & Hers Team
So far; so good
First shipment arrived as promised. There was a problem with the second shipment but after chatting with customer service they both answered and took care of the problem right away. Would use this company again.
16 April 2026
Unprompted review
Reply from hers
Hey Susanne,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
couldn't get in touch with the company
couldn't get in touch with the company, so I started a new order and then the reorder came. Now I have 2
orders from your company. Please cancel one and email me before you ship another order.
Thank you
20 March 2026
Unprompted review
Reply from hers
Hi Thomas,
Thanks so much for sharing your experience with us! We are here to help you in any way we can.
We have requested further information so we can locate your account and help you with that as quickly as possible.
We look forward to hearing back from you soon.
The Hims & Hers Team
Taking my Minoxidil pill faithfully…
Taking my Minoxidil pill faithfully every day. Have not seen any hair loss. So far, so good.
16 April 2026
Unprompted review
Reply from hers
Hey Wanda,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Weight loss 1 - 2 lbs each week
The weight loss has been slow and steady. I have lost 9 lbs since beginning the GLP-1. My hair loss journey is in the 3rd month. Still optimistic I’ll see results eventually.
16 April 2026
Unprompted review
Reply from hers
Hey Lavonda,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Satisfied with all aspects of treatment.
You don't feel like you're alone after you get your prescription. You can reach out anytime and your doctor is quick to reply.
16 April 2026
Reply from hers
Hi Jody,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
My results are very slow
My results are very slow. I need more product that is very hard to get. I've been using 5.5mg's for two weeks. I'm within 5 lbs of my starting weight. I'm considering canceling and trying another med.
16 April 2026
Unprompted review
Reply from hers
Hey Kathleen,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal!
The Hims & Hers Team
So far so good
So far so good. They listened when I told them what I was taking which I really appreciated because my anxiety makes it hard to go out in public which makes it hard to get to a doctor. This is a beautiful tool that I hope never goes away 🫶🏼
15 April 2026
Unprompted review
Reply from hers
Hi Lyndsey,
Thanks so much for sharing your experience with us! You really made our day! We’re here to help you in any way we can!
The Hims & Hers Team
I just took my 8th dose and haven’t…
I just took my 8th dose and haven’t lost weight.
15 April 2026
Unprompted review
Reply from hers
Hi Stephanie,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Reply from hers
Hi Tammy,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
A bit nauseous with this higher dose
13 April 2026
Unprompted review
Reply from hers
Hi,
Thank you for providing your honest feedback, and we’re so sorry for the experience you had.
We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly.
The Hims & Hers Team
Product arrived as expected
Product arrived as expected, with clear directions.
3 April 2026
Unprompted review
Reply from hers
Hi,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
Disappointed
I've only lost 2 lbs in 3 months I used wagovy for 3 months and lost 30 lbs
15 April 2026
Unprompted review
Reply from hers
Hi Linda,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
I’m really happy with the service
I’m really happy with the service. I tried to quit and join a cheaper surface, but it was too big of a hassle and I went back to hers. I probably shouldn’t have bought six months because I’ve already lost a lot of weight. 12 lbs. i’ll probably stay on it till I hit 130 and then quit.
15 April 2026
Unprompted review
Reply from hers
Hey Crystal,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Top Notch!!
I have had such a positive experience with hers weight loss, that I am using them to help thicken my hair. Everyone I've talked with has answered my questions and helped when needed. I gained weight while recovering from multiple spinal surgeries (neck) I felt awful and all of the medications needed because of these surgeries helped s..l...o...w...any weight loss. hers as helped me gain confidence, reduce pain and feel healthier. I'd pick them everytime!
15 April 2026
Unprompted review
Reply from hers
Hey Erin,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
I am not loosing any weight
15 April 2026
Unprompted review
Reply from hers
Hi Lorraine,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Just not seeing results and the side…
Just not seeing results and the side effects are making me less likely to renew.
15 April 2026
Reply from hers
Hi,
Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us.
The Hims & Hers Team
I went on this journey hoping to lose…
I went on this journey hoping to lose weight. However not what happened first month gain 5lbs. By 2nd and 3rd month they had upped my prescription. Nothing lost but 1lb. Chose to cancel and get a refund to only get 1 payment plus $100 for the whole $1,9…. I paid. Ridiculous, should have been reimbursed for my last 3 orders BUT did not. Was a waste of time, terrible.
10 April 2026
Unprompted review
Reply from hers
Hi,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can look into this as quickly as possible.
We look forward to hearing back from you soon.
The Hims & Hers Team
Ease of starting
15 April 2026
Unprompted review
Reply from hers
Hey Emilie,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Reply from hers
Hey Rochelle,
We appreciate you sharing your experience and providing us with feedback. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
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