Foresters Financial Reviews 947

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and clear communication, often highlighting their ability to explain complex financial information in an easy-to-understand manner. Many people appreciate the excellent customer service, noting that advisors are reliable, knowledgeable, and go above and beyond to assist with financial decisions and account management. The overall service is frequently described as efficient, pleasant, and competent, with a smooth user experience. However, some customers also noted issues with contact and customer service, mentioning difficulties reaching representatives, long wait times on the phone, and unreturned emails. A few people expressed dissatisfaction with the company's website and interface, finding them outdated and challenging to navigate.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Customer service

Consumers generally express satisfaction with customer service, highlighting helpful and professional... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the clear and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism and... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers praise good email communications, easy... See more

Based on these reviews

Rated 5 out of 5 stars

Mark Barron was the advisor who helped me and my son navigate through transitioning from his child trust fund to adult savings products. He was spot on. He never overused jargon and communicated w... See more

Rated 5 out of 5 stars

Denise Cooper is a fantastic adviser! She is clear and concise, does not use jargon, listens to our needs and makes appropriate , needs based recommendations! She looks after the whole family we are l... See more

Rated 5 out of 5 stars

We used Forrester's for our children's child trust funds. Our eldest recently turned 18 and our consultant has been amazing in helping him decide what to do, explaining all the different ISAs and the... See more

Rated 5 out of 5 stars

Lucy Gardiner was wonderful . She was patient and explained all of the financial options available to me and my son now he has turned 18. She was very informative and he was able to make decisions... See more


Company details

  1. Money & Insurance

Written by the company

We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

947 reviews

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Replied to 36% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Old Fashioned Company stuck in the last century

Absolutely disgusting customer service. Spoke to them three different times and was told three different stories. One Agent actually hung up on me. It took 30 business days (6 weeks) for them to issue a check. I was told the date it was mailed and two weeks later I still haven’t received it. In the 21st century, there is no reason to be sending out checks. Electronic deposits are now the norm. I’m not surprised how dismissive they are of their customers. I contacted the CEO and he didn’t even have the courtesy to respond. After 51 years with them, I can say from experience avoid this organisation at all costs.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Lee Conner

I would recommend Lee Conner to everybody, he has been so helpful in regards to my portfoliio. For me i felt hes gone above and beyond with the information he has shared and guidance he gives!!! Definately get in touch with him

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Financial Advisors

Lee is and always had been very helpful and informative, it doesn’t matter the hour I will get a response. Always willing to pick up the phone to talk me through things, as well reply to emails and texts very quickly.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee Connors 5*

Lee Connors has provided me with excellent customer service and support since my account matured when I was 18. He has continually gone above and beyond for me.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy to recommend to friends and family

Foresters were recommended to me by a friend and I would not hesitate to recommend Foresters. Antonio our advisor is easy to contact and we get responses asap. He makes sure we understand everything before we make any decisions.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Foresters Financial

Cheryl Phillips was professional and friendly throughout this session of financial advisement. She confidently ran through all of the options available to me and helped me to find my best choices. I look forward to meeting with her again as she was incredibly helpful and a great representative of Foresters Financial.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee Connor - clear, calm and thorough information

Lee explained everything clearly and calmly. He checked our understanding throughout and we were fully armed with clear information to make an informed decision about the right product to choose. This was a critical part of planning for the future. It was possibly the most important thing that we will achieve this year. Thank you Lee.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Foresters Financial. All of the staff I dealt with were professional, friendly, and genuinely helpful, which made the whole process feel easy and reassuring. In particular, Gary was outstanding — incredibly knowledgeable, approachable, and a pleasure to work with. He took the time to explain everything clearly and made sure I felt confident every step of the way.

What really stands out about Foresters Financial is the strong morals and values behind the company. It’s clear they genuinely care about their members and operate with integrity, which makes a huge difference. I wouldn’t hesitate to recommend them to anyone looking for a financial organisation they can truly trust.

27 January 2026
Unprompted review

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