Ford Money Reviews 

Already had a savings account with Ford Money and just opened a fixed. Very impressed with them in their simple and straight forward web site and easy opening of the account and customer service when I have e mailed or called are fantastic and helpful when I had a question. . I went to Ford as they are a brand well known name unlike some of the other competitor banks who I have never heard of. They offer great competitive rates and easy to understand on how to add or withdrawing funds with no complications or limits on withdrawals. Well done Ford Money, I highly recommend them.

I currently have a fixed term savings account with Ford Money, and I could not be happier ! Very easy to open and operate. No issues whatsoever and a very competitive rate. I feel you deserve a better rating than you currently have. Keep up the good work.

i opened a isa , swoped from my existing isa was done swiftly, no problems, using the app straight forward never any problems, would recommend 👍👍

very easy to set up and manage an account. Competitive rates of interest also help.

I can't create an account. They have everything in green if it meets the criteria - upper case, lower, characters, etc. Everything is green, 5 attempts, all failed. Eventually used a browser generated password and it also failed. I'm not a fool, and read the password criteria line by line. Their own system verified the password. But I give up. It's obvious they just don't want new customers.

Opened a 1 year fixed online saver - very straight forward. . Have also spoken to a representative, who resolved my query very efficiently . Getting through on the phone was easy no delay . I have since opened an easy access savings account - I recommended the bank to my sister who also found it straight forward to open an account .

I have invested six figure sums in Ford money fixed rate accounts for a number of years.
I have ALWAYS received excellent service from well informed advisors.
They offer highly competitive rates and keep you advised with clear instructions a month before maturity.
I highly recommend this bank to you.

Simple clear web site. Straight forward products with Excellent transparent rates Unlike other Building Socs I have used they have a simple approach with one flexible account They don't make you transfer to a new account with a better rate. Customer service has been excellent. Phones always answered promptly. Cant fault them

Like another reviewer on here i was also very reluctant to open an account with ford money due to the large amount of negative reviews but i'm very glad i did. The whole process was simple and straight forward.After choosing the account i wanted it was just a case of filling out an application form.I then received an email 5 minutes afterwards informing me my account was now open.I was then told i would be getting an email within 24 hours which would give me temperary information to start funding my account,well i received that with in 3 hours.Then to get my permanent information which would be coming through the post i was told i would get it in a week,well that arrived in about 3 days with all the information i needed.I also found funding my account simple and straight forward and its nice to receive a text a couple of hours later to inform me that said funds have arrived in my account.One other thing is the ford money app is useful and so easy to use with very clear graphics.I have recently tried to open an account with another bank who shall remain nameless.I filled out the relevent forms to then be told i would have to wait 3 days to get my application approved,well after 5 days i got an email telling me i had to send more information which i did.I was then told after another week that they needed even more so i just gave up went to ford money and it was all opened and approved with in about 15 minutes.I think the reason some people struggle with ford money is they just don't read the instructions carefully about how to deposit money etc and then turn round and blame ford for there mistake.All i'll say is if i could give 6 stars instead of just 5 i would.

Been a satisfied customer since 2018. They are quick to increase savings interest rates following BOE decisions and on line messaging system has worked well. Only disadvantage is transfers to and from other banks not instant but out-weighed by the advantages

Having seen the negative reviews was a bit reluctant to open a 2 year fixed rate bond with Ford Money. I decided to go ahead as it was the market leading rate. The application process was straightforward and simple. Got my account details and could have deposited money within minutes but waited until the next day until I got my customer ID by email so that I could login online. When I deposited money I got a text about 10 minutes later to say the funds had been received. Don't know why there is so many negative reviews but from me it is a well deserved 5 for simplicity, clarity and good rates.

Opened 4 joint savings accounts today due to great interest rates, and my wife needing easy access from an app, I found the whole process simple and super quick , called customer service once during set up to confirm one of the questions asked and found Josh to be super helpful

I've used Ford Money online for a few years now. All went as expected & no negative experiences.
Would recommend them 👌

Awful company ! It took over a calendar month to confirm my account details -Finally got my details in the post and I am told the account had been closed as not funded in 21 days of application (WELL HELLO MISSION IMPOSSIBLE !)Well they say everything happens for a reason got a better deal elsewhere so cheers for that and ps. please advise your customer service people not to laugh at customers its not very professional at all not surprised he forgot to press the survey button at the end of call !!!!! * ADDED AFTER REPLY -What poor reply a misinterpretation of sarcasm that's the best one I heard yet and as for the excuse I had to contact you 2wks in to be told there was error this should have been picked up and reported to myself within 24hrs not me to have to contact you then wait another 2-3 weeks for you process come on talk about pass the blame just read the other reviews looks like a common occurrence!

Just opened an account..great interest rate but even better customer service who are so friendly and explain any glitches when opening the account. there is an app to use and excellent layers of security too.
A text message is sent when a deposit is made and lands in the account

highly recommended

Opened online a fixed term bond, had some initial issues with timing out, but their helpline was answered without queuing and the advice was good and worked. Transferred an initial deposit and received a text informing me it had been received within 12 hours. If you follow the instructions it does exactly what it says on the tin. A very strong interest rate and long term investment.

Slow but very sure. As this bank offers really good rates many many customers are going to apply for an investment. Sent additional documents and got them back within a week.money transfered in all in good time.everything done bankwise, so far so good...recommended

I opened a flexible saver account in July with Ford Money and transfers went very smoothly ..... follow the transfer directions given by Ford Money it's for their customers own safety ...I recommend Ford Money as a great saving opportunity for people with something to invest.
Well pleased 😁

Incomplete instructions on initial funding of 2 yr fixed rate account. They implied I use my account no which was stated on the instructions. When my bank tried to transfer money to my Ford Money account they were told no account existed!!! I rang Ford Money telling them to close the account as I couldn't fund it. After a tortuous conversation it turned out they wanted me to quote a reference no as my account no although the initial deposit instructions advised of my account no. They're clowns whom can't write simple instructions, what else are they going to get wrong? - AVOID

Last year these thieves withheld my money under the pretext of due diligence and when eventually they realised they made a mistake they gave me option to close my account with no gesture of goodwill for the stresses out me through £10,000 they withheld of mine. I was told you never asked to close account after listening to the audio file I did but their advisor never gave me the option.... Please don't be fooled with high interest rates SAVE YOURSELF