Footstools & More Reviews 

1,219
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the outstanding craftsmanship of the bespoke footstools, noting that the fabrics and materials used are exceptionally durable and luxurious. Buyers also deeply appreciate the attentive support team, who readily provide color samples and happily assist with precise custom sizing requests. Additionally, people frequently mention that orders arrive securely packaged and well within expected timeframes. Though some customers experienced minor drawbacks, mentioning that deliveries occasionally arrived a bit later than initially estimated. A few people also mentioned isolated component flaws, such as unexpected pulls in the fabric or poorly constructed legs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the craftsmanship is exceptionally well... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly within the expected... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful sales team and excellent... See more

Order

Users describe positive interactions with order, highlighting a slick online process, helpful guidance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From requesting fabric samples to the footstool/table being delivered.. great service. 6 samples sent out no postage, emailed letting me know when approx time it would take to make. It arrived in b... See more

Rated 5 out of 5 stars

Absolutely perfect!!! Beautiful quality so so happy with my purchase from this company. Footstool come very protected on delivery and came quicker then expected!! Was emailed regarding delivery date... See more

Rated 5 out of 5 stars

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence. It took around 6 weeks to arrive, exactly what was stated a... See more

Rated 5 out of 5 stars

This is the second time we’ve used Footstools and More and they are brilliant. Mark was really helpful when we placed the order in terms of getting the sizing of our ottoman just right. The communicat... See more


Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Information provided by various external sources

Footstools & More are a small family company based in Yorkshire. With a wealth of experience and knowledge, the family have enjoyed three generations in the furniture industry. Offering a large and varied range of products, available in standard and bespoke sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,219)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

We are really delighted with our…

We are really delighted with our footstool, it exceeded our expectations. The quality of the workmanship is excellent and the service from the initial ordering through to the delivery was outstanding.
We chose to use material from another supplier and this was happily arranged for us without any fuss. We would highly recommend this company.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and beautiful products!

Footstools and more have a customer friendly website and convenient free fabric sample service which made choosing what to buy a pleasure, without any pressure. Then they were happy to update me on the progress of my order before delivery.
The ottoman and footstool I bought are both beautiful, expertly made, with a superb attention to detail. I couldn’t be more pleased!

7 October 2025
Rated 5 out of 5 stars

Beautifully made - just what we wanted

Having the selection of (free) fabric samples was helpful when choosing a covering for the small footstool that we had been considering.
After placing an order we didn't have to wait long for delivery, which all went smoothly.
The footstool had been carefully packed, beautifully made and is just what we wanted.
Glad we found Footstools & More and wouldn't hesitate to purchase from them again.

18 September 2025
Rated 5 out of 5 stars

Fabulous

It's a pleasant surprise to send for a product these days that is made in this country to a high standard rather than the usual cheap imports. Fabulous.

2 October 2025
Rated 5 out of 5 stars

Quality footstools

Ordered footstool online. Requested material samples were sent very quickly. Customizing my order was very straightforward and comprehensive. Item arrived within quoted timeframe. The stool is of excellent quality and finish. Very happy with the service provided and thus would recommend Footstools & More.

25 September 2025
Rated 5 out of 5 stars

Excellent work from the whole teamp

Mark and the team were really good at explaining options and timescales and took on board my delivery requirements. I wanted a slightly different size and slightly different legs and they made sure I was happy at every stage. The footstool is perfect and fits the awkward space beautifully

18 September 2025
Rated 5 out of 5 stars

Custom Footstools

We worked with Footstools & More on a pair of custom footstools for two of our clients, and the process was excellent. The team were very easy to work with, and we opted to supply our own fabric which Footstools & More FR treated for us — making everything completely seamless. They were also more than happy to customise our designs as requested. The footstools have now arrived with our clients and they are absolutely thrilled with the quality and craftsmanship. We are very much looking forward to working with Footstools & More again on future projects.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent footstool and service

We had a few questions about colours and design. Mark was brilliant, responded quickly, answered our queries, and sent a leather swatch. The quality of the footstool is excellent. We are very happy with the product, the service, and would readily recommend them to friends and family.
Thanks

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend this company…

Could not recommend this company enough. From quick beautiful samples to having the options to customise you product to make it feel truly bespoke and then finally when it came it was so well packaged and well made. We could not fault anything. Thank you for everything

25 September 2025
Unprompted review
Rated 5 out of 5 stars

From first enquiry for advice

From first enquiry for advice, my questions was answered, no matter how trivial they might have been, from size to covering, how I intended to use them,delivery time, and any further concerns just to give them a call. Were always at hand. Very pleased with my purchase of my two stools , top quality and look really good. John from Ayr

4 September 2025

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