Footed Pajamas Reviews 5

This company sent me pet pjs instead of the pjs for children although I ordered size 3,5, and 6. Pet pjs do not come in those sizes.
I have called Customer Support twice and the recording states that a customer rep would return my call in 24-48 hrs. No return calls. Also I have sent two online messages.

The autogenerated return policy is a nightmare requiring me to send each set of pjs back in separate boxes. Who does that? And why? They arrived to me in one box. I suspect no one will ever answer the customer support number nor will anyone reply to my online requests. I am afraid that I will never see my refund.

Super comfy onesie from footedpajamas.com! Fit’s a bit long, but still an awesome cozy buy.

Ugh!!!! Terrrrible shipping policies!! Shipping them back for wrong size (apparently they run small, cuz I wear this type of pjs a lot and they are shorter than the size I usually get)and nope, they don’t issue shipping label. Cost me more than I paid. Will NOT be getting a bigger size- wouldn’t give this company Any More of my money. Buyer beware!!

This company has awful return policies. And very small print at the very bottom of their website under the tab FAQ’s is where you will find the horrific return policy. You have to pay for shipping to receive your items and you have to pay for shipping to return your items… However, in large print, it says hassle free returns. Which is not the case. I dealt with Staci the VP of sales which I don’t think is true… Who refused to make an exception for such a horribly hidden policy. Do not do business with this company.

I purchased footed pajamas for my daughter for Christmas. It was something that had been on her list for a few years. After trying them on the fit was not good and didn’t like how they felt. So I contacted the company for refund. Beware when purchasing from them. They don’t do exchanges or provide a return shipping label. But the real issue I have is they charge over $18 for shipping because it wasn’t over a ridiculous amount. I had to pay 12.90 to ship back and wasn’t refunded the original shipping amount. Buyer beware. I should have just kept the pajamas for the amount of money refunded. It’s not a consumer friendly company.