Footballticketpad Reviews 1,088

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fantastic and seamless, often highlighting the efficiency and ease of the process. Many people found the staff to be incredibly helpful, professional, and attentive to their needs, making the overall user experience smooth and enjoyable. Reviewers frequently mentioned receiving tickets on time and being pleased with the seats provided. However, some customers also noted issues with customer service, describing it as non-existent or difficult to reach, with some experiencing long waits for resolution regarding their orders. A few people reported receiving incorrect tickets or having problems with ticket delivery, leading to stress and an underwhelming experience.

What people talk about most

Service

People report positive experiences with service. Many customers praise the great communication, with some... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and professionalism. Many reviewers... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the helpfulness and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, receiving tickets... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seamless and great experience. We received the tickets on time, they met our expectations and everything went smooth. We could focus on enjoying the match! A warm and special thank you to the agent Ja... See more

Rated 5 out of 5 stars

Bought tickets less than 24 hrs ahead of time. Also was transferring tickets to my kids remotely so added another layer of complexity. Seller and ticket pad went out of their way to make sure we recei... See more

Rated 5 out of 5 stars

Arrived from abroad hoping to catch a match for the first time with my son. Found some tickets via this site. Host immediately reached out via mobile and corresponded exclusively that way. Made things... See more

Rated 5 out of 5 stars

We wanted to catch a Chelsea football match on busy opening weekend and searched around on line the night before for tickets. I came across Footballticketpad.com and secured good seats at a good pric... See more


Company details

  1. Event Ticket Seller

Written by the company

Welcome to FootballTicketPad.com, the leading marketplace where football fans across the World can exchange football tickets for their favourite football team/match. Due to the growing secondary market for football tickets across the World, FootballTicketPad was founded and designed to give our customers a guaranteed and secure transaction with no exceptions. We have built up a solid supplier base through many years experience in this market with the intention to give our customers access to a diverse portfolio of European Football match tickets and match day hospitality, many of which are sold out to the public. Browse our extensive stock across the top four European leagues and buy your favourite football tickets today!

Football TicketPad

Written by the company

The Home of Football Tickets!
We have a longstanding commitment to our customers: To provide a safe, secure and reliable service at great value!

Authentic Tickets, Delivered On Time!

Thousands Of Great Matches To Choose From!

Thousands Of Great Matches To Choose From!
We promise: 100% Order Guarantee; Secure & Safe Transaction; Authenticated & Valid Tickets, Delivered On Time & Experienced Customer Support

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

footballticketpad

Bought Crystal Palace tickets away to Liverpool. After showing as pending for months in the account, on the day of the match they disappeared. After a frustrating morning the matter was finally resolved with replacement tickets sorted. The last person I dealt with by email was helpful.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Tickets were great

Tickets were great, and the seller was very conscientious. He messaged us up until the last minute to make sure we got in the stadium and was very helpful throughout the process.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

These tickets were fake that I…

These tickets were fake that I purchased for the Manchester United v Chelsea match.

When at the turn style the bar code did not scan and I was told to go to the ticket office who confirmed they were fake and I was refused entry.
this website are ignoring my requests to contact me to discuss. DO NOT USE THIS WEBSITE

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Seamless, trustworthy and great experience

Seamless and great experience. We received the tickets on time, they met our expectations and everything went smooth. We could focus on enjoying the match! A warm and special thank you to the agent Jay, who helped us since he discovered some wrongdoings with another agent at another website. He helped us even though he had nothing to do with it. We are forever greatful, since tickets do cost a lot in Premier League. Thanks Jay!!!!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Easy booking process.
Well handled delivery and clear step by step instructions. With follow up on gameday to make sure we got in.
All in all excellent!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

As someone who was coming from overseas…

As someone who was coming from overseas just for this game it was a nerve wrecking experience. To reassure folks from the US tickets will come only 24 hours before the game. That’s all to say is that JC was extremely kind, courteous and super helpful. While we didn’t get the result we were hoping for I’m glad I went through this website. JC was also kind enough and got us free beers as we had to arrive early. Overall 5/5

11 April 2026
Unprompted review
Rated 5 out of 5 stars

outstanding service,customer…

outstanding service,customer service,care 100% the staff went out of their way for me .will use this company again.trustworthy,approachable,great price and tickets well before the game.. Highly Reccomend .regards Sue xxxxxxxxxxxxxxxxxxxxxxxx

3 April 2026
Unprompted review

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