Football Experience Reviews 

i bought from this site tickets for 4 games of Real Madrid and everything was great.
Tickets arrived on time and good seats.
Best price and communication with them.

Ordered tickets from football experience, at first was a bit sceptical, but god what an experience!! Received the tickets day before the match , and got first row. ( paid a lot but still didn’t know i will get these seats ) .amazing game (psg-city ) thank you !! Will order from tou again for sure .

I am surprised to read some of these reviews. I was due to attend a match that was cancelled due to Covid. Football Experience responded to all my WhatsApp messages immediately. I also received a voice message which was reassuring. Refund was sent once it was apparent there would be no match being played, minus admin charge, but I don’t begrudge them that to survive. The situation was of course no ones fault and we want small businesses to survive, don’t we!
Their polite tone and quick responses was pleasing.

Don't deal with this company.They will take your money and offer only 60% back, if you are lucky enough to get a reply from them. Match played behind closed doors due to covid. I am now more than £700 out of pocket.

Avoid

Absolute scam service.

Match was cancelled due to the pandemic. Was assured of a refund.
They are insisting on receiving my passport details for some reason. I will not be giving them.
They are doing everything they can not to issue the refund.

Very poor customer Service, when I had an issue they stopped replying.
The Event could not happen and still not actioned any refunds.

Support took to long, the communication was verry slow. The match was cancelled due to the Corona Virus, so i claimed a full refund. They only wanted to give back 60% of the total amount.

When I asked why, they stopped replying....

Only giving 1 star because there’s no way to rate 0 star !! To call them unprofessional is an understatement !!! Don’t be fooled!
Avoid ! Avoid ! Avoid !

Had an amazing experience going to El Cassico. The seats were brilliant and the arrangements, in terms of collecting tickets was really smooth - Thanks guys

Graet experience. Nice seats. Enjoyed the game and no hastle communicating with the customer service. Thanks guys !!

All perfect from initial email to WhatsApp chat and instructions on how to pick up & drop off tickets. Very satisfied.

Good experience. I had no surprise when buying tickets. I received them 2 days after the booking par mail. Just go ahead and book them. Saad is a person that you can rely on for answering fast.

Like a lot of people I was a little sceptical buying tickets from someone other than an official club but since reading reviews and purchasing the tickets I felt at ease. I purchased tickets for Real Madrid vs Celta Vigo, when I arrived in Madrid I texted Saad (company employee - number provided in confirmation email) and he send me the tickets in a few minutes through WhatsApp, everything was very smooth. Our seats were brilliant, we couldn’t have picked a better seat.

Thank you very much Football Experience, we will be using your service again

I was little bit sceptical at first, as it wasn’t one of the first searches that poped up on google after typing BAYERN V SCHALKE TICKETS, but instead my pick was based on reviews on here. From all the sources I’ve picked Football experience due to very attractive prices. Although my choice was the CATEGORY 2 - Standing, I’ve received tickets for the CATEGORY 2 - Lateral instead, which is the 3rd dearest option - THAT’S A BONUS! And as I’ve watched the game I’ve realised that I wouldn’t get such a great view from the Standing area.

After my purchase I’ve been in touch with the guys few times a week and could always count on a reply within less than 30mins, great communication in general.

I’ve been also contacted by FootballTicketsNet which is another company that cooperates with the FootballExperience, however I must admit that communication with Saad (Football Experience) was better as he’s keen to reply to you pretty quick.

At first I’ve been informed that the tickets will be dropped off at the hotel where I stayed so I’ve updated that information on their website as I’ve been asked, but instead got tickets e-mailed to me two days before the game, enough time to get those printed out. Now I am guessing that if I’ve tried to scan those tickets from my phone it still would work, just like scanning a boarding pass at airports.

The Cut they take isn’t that bad from a business perspective either! Around 50% + booking fees. You’ll see the original price once you’ll receive your tickets

I know it’s a long review but they deserve it, as I am guessing many of you will be as sceptical as I was at first. Guys are decent and will happily use them again in the future.

Many thanks

No problem with entry. Seats very good. Communication sysrem poor but staff helpful when eventually able to contact them. Have used before & will again.

We booked tickets for El Clasico in Barcelona and everything was great. We picked up our tickets a few hours before the game, communication leading up to the match was regular, and everything worked out exactly as described.

I’m not usually one to buy football tickets and was a bit nervous to purchase tickets from a site I was not familiar with. However, after much research I chose to purchase a pair from Footballexperience. The website was easy to access and within minutes I had a confirmation email sent through. When it got close to match day a member of the Footballexperience team contacted me via WhatsApp to finalize my details in order to dispatch the tickets. Overall, the team at Footballexperience were incredibly helpful and I will definitely use their service again for future matches.

Very reliable and informative. Constantly messaged to keep me aware or to check up on my experience. Also answered all of my questions and ensured the entire experience was just to my expectations.