Fonoma it has been great for me and my family in Cuba, is easy and secure to use. Before Fonoma I was using recargascuba and they sold my bank information to Ding and they started taking money out... See more
Company replied
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See what reviewers are saying
I am very satisfied with Fonoma. It's easy to order top-up for my contacts in Cuba. This has worked for a long time, but one of my last transfers on February 31st to # +(53)-5282-9127. Order ID 1247... See more
Company replied
Gentlemen, Pricewise, hoping for lowering, it is after all, a very competitive service area. The best feature is... your immediate recharge. Wanting a service to provide Mb. Large amounts. Streaming,... See more
Company replied
The thing I do not like is that they will not allow me to send three recharges in the row. When I try to send the third one it sends it to security I send you the same numbers so I don't understand wh... See more
Company replied
Company details
- Telecommunications Service Provider
- also in
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
Written by the company
Fonoma is the top-rated service for sending mobile recharges and data plans to Cuba, trusted by thousands of customers worldwide since 2012. Whether you need a Cubacel recharge, a data plan, or a Nauta recharge, your loved ones in Cuba receive it in seconds. We know how important it is to keep your family connected. That's why we've spent over 13 years perfecting a fast, transparent, and reliable recharge experience — with no hidden fees and 3% cashback on every transaction. What sets Fonoma apart: - Instant delivery of Cubacel voice and data recharges, ETECSA data plans, and Nauta recharges. - Available 24/7 via web, iOS, and Android. - Secure payments with credit cards, debit cards, PayPal, Apple Pay, and Google Pay. - Bilingual support in English and Spanish at help.fonoma.com. - A $7 referral bonus for you and your friends. Send a recharge to any Cubacel number from the United States, Spain, Mexico, or anywhere in the world. Based in Doral, Florida, Fonoma LLC has been serving the Cuban diaspora for over a decade. Visit us at https://www.fonoma.com
Contact info
3650 NW 82nd Ave, Suite 401, 33166, Doral, United States
- (786) 756-8944
- help@fonoma.com
- fonoma.com
4.0
Great
8K reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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As of today
As of today, September 14, my experience with Fonoma is excellent.
Said that, allow me to take this opportunity to compliment you on the much-needed service you provide to us and the noble people of Cuba, less fortunate than me and us.
14 September 2022
Reply from Fonoma
Hello Rosario,
Thank you for sharing your opinion, for us it is very important. We are glad to know that our service is to your liking. Greetings.
Adianez, Fonoma Support Team.
Great place to recharge phones in Cuba
15 September 2022
Unprompted review
Reply from Fonoma
Hola Sara,
Thank you for sharing your opinion and for trusting Fonoma to send your recharges to Cuba. Greetings.
Adianez, Fonoma Support Team.
fonoma is a trustworthy site and i…
fonoma is a trustworthy site and i would highly recommend this site to anyone wanting to recharge a cellular phone
13 September 2022
Reply from Fonoma
Hello Roy
Thank you for such a nice comment. You made our day with your recommendation.
A hug,
yana
Fonoma Support Team
Punctual and straight forward service but to Cuba is not fair enough
Punctual and straight forward service but to Cuba is not fair enough.
3 September 2022
Reply from Fonoma
Hello Robert,
Thank you for your comment. For us it is important that you value our app as very good. We are happy to have you as a user, thanks for the preference!
Raiko
Support Team
Fonoma
Easy to utilize. Accessibility to the internet
Easy to utilize, i.e. customer friendly!) Effective, and prompt service delivery. Affordable
2 September 2022
Reply from Fonoma
Hello Marion
Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform.
Have a great day!!!
Raiko_Fonoma
Good job I was looking for a good app…
Good job I was looking for a good app to send money to cuba and I find you and I love you fonema thank you for your good job thank you
31 August 2022
Reply from Fonoma
Hello Luis,
Thank you for your comment. For us it is important that you value our app as very good. We are happy to have you as a user, thanks for the preference!
Isabel
Support Team
Fonoma
I find Sonoma very helpful and useful…
I find Sonoma very helpful and useful for recharging my girlfriend's phone in Cuba
30 August 2022
Reply from Fonoma
Hello Charles,
Thank you for trusting Fonoma and for sharing your opinion with us. We are glad to know that our service is to your liking. Greetings.
Adianez, Fonoma Support Team.
Reply from Fonoma
Hello Graziella
Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform.
Have a great day!!!
Dunia_Fonoma
Congratulations very happy with the…service
Congratulations very happy with the service
28 August 2022
Reply from Fonoma
Hello Gerard,
Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board.
Have the best time!!!
Dunia_Fonoma
Reply from Fonoma
Hello Yalile
Your feedback is very important to us and it makes us very happy to know that you had the best experience with Fonoma. We hope to see you soon!
Regards
Denise, Fonoma_Support
Trustful and easy to use.
25 August 2022
Reply from Fonoma
Hi Marie
Thanks for your comment. You made our day!!!
Cheers
Yoana_Fonoma Support Team
This is a very dependable company..
This is a very dependable company... No complaint, everything is Right,,,,,LUIS FERNANDEZ.
24 August 2022
Reply from Fonoma
Hello Luis,
Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board.
Have the best time!!!
Raiko_Fonoma
I like Fonoma because is reliable
I like Fonoma because is reliable. Recharges always arrive at their destination. There have never been any errors. Thank you! :)
22 August 2022
Reply from Fonoma
Hello Barbara,
Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board.
Have the best time!!!
Dunia_Fonoma
My last recharge has not been processed…
My last recharge has not been processed yet and it was sent over 2 days ago I have emailed twice and still no resolution to my problem
17 August 2022
Reply from Fonoma
Hello Herman, we have checked in our system and your combined plan recharge has been sent correctly dated August 15th, you can validate it in your recharge history and we have also sent you the confirmation to your email. We kindly ask you to write us through our chat so that we can request a special review of your case.
Thank you for writing to us.
Best regards
Denise, Phonoma_Support
Reply from Fonoma
Hello Sara,
Thank you very much for your comment, we work every day to improve our service, we will take your comments into account.
Have a great day!
Raiko, Fonoma Support Team
I was pretty happy with Fonoma but it…
I was pretty happy with Fonoma but it is getting more and more expensive.I am disappointed.
12 August 2022
Reply from Fonoma
Hello,
Thank you for your comments and your confidence in Fonoma.
We understand what you tell us about the prices but we consider it appropriate to tell you that in Fonoma the prices of recharges are set in USD, in the case of recharges that are paid with EUR, their cost may vary according to the current rate of that currency.
These variations depend on the international market, i.e. the USD/EUR exchange rate. The value of the EUR may be higher or lower and as a consequence the price per recharge may go up or down.
In recent months, due to the war between Russia and Ukraine, the EUR has devaluated against the dollar, which is why there is a variation in the price of recharges in euros.
I remind you that with each successful recharge you make, you accumulate a credit equivalent to 4% of the amount paid for the recharge, which you can use as a discount on your next payments.
We are sorry for the inconvenience of this increase in the value of recharges in euros.
Regards,
Annet, Fonoma Support Teams
Fonoma is so easy to deal with
Fonoma is so easy to deal with. All you need to give is the phone number you wish to charge and your information and it is done.
Their bonus charge ups are a great deal.
10 August 2022
Reply from Fonoma
Hello Davina
Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board.
Have the best time!!!
Dunia_Fonoma
Love it great service
10 August 2022
Reply from Fonoma
Hello Wiliam,
Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform.
Dunia_Fonoma
Have a great day!
Reply from Fonoma
Hola Elizabeth,
Nos complace saber que tiene una opinión positiva de nosotros. Trabajamos para mejorar cada día. Que tenga excelente día 😊.
Claudia. Equipo de soporte
Thanks to you I have been able to…
Thanks to you I have been able to communicate with my love ones during this difficult time.
1 August 2022
Reply from Fonoma
Hello Eduardo
It is a pleasure for us to know that through our service you have been able to be in communication with your loved ones. We hope to continue to be your preference :)
Greetings
Denise, Phonoma_Support
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