Fombag Bean Bag Chairs Reviews 921

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Awesome product. We ordered from another bulky bag company and never received our chair. It was meant for a gift for our granddaughter. We found Fombag online and they shipped it out the same day we o... See more

Rated 2 out of 5 stars

it's not 1 star because I'll give them the benefit of the doubt, since I haven't heard anything. Although, I placed my order Jan 1st. It's February 8th and I haven't as so much received an email. Noth... See more

Company replied

Rated 5 out of 5 stars

The whole family is obsessed! Our toddler climbs up one side and slides down the other. My husband has already taken a few naps in it. The size foot size is absolutely perfect, my husband, toddler,... See more

Rated 5 out of 5 stars

Had some concern about colour fading of my bean bag so instead of returning the product I contacted customer service. Awesome team. They even suggested me to check the fill level of my bean bag and en... See more

Company details

  1. Furniture Store

Information provided by various external sources

At Fombag.com we sell the worlds most comfortable foam filled chairs.


Contact info

3.7

Average

TrustScore 3.5 out of 5

921 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

I've paid for my bean bag chair

I've paid for my bean bag chair, and don't yet have it.

21 March 2021
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

We apologize for the delay, but we just wanted to clarify that the reason you do not have your product as of yet was due to the out of stock issue we had with your blanket on the order, but now that this has cleared up your product is on its way!

It seems you may not have received your tracking number based on the review you left, but we will be contacting you via email to provide those details to you!

Speak to you soon!

Rated 5 out of 5 stars

Great customer service

Love the product - I do think the bean bag could use a bit more stuffing but that’s not a problem as it’s available to purchase! But more than anything their customer service is excellent which makes all the difference.

2 March 2021
Rated 5 out of 5 stars

Almost the same bag for a fraction the price.

Ordered some refill foam for another brand bag we have had for years that was going flat. Original vendor is out of business, so their warranty of free foam for life was dead. foam was indistinguishable from the original foam, and brought that old flat bag back to life. Bought a small chair/lounger for my son to try out Fom's full chair packages. Again I can't tell the difference and it was almost 1/3rd the price of other brands. Bag also shipped and was delivered much faster than we were expecting for the free shipping option. About 4 days from our order it arrived.

14 February 2021
Rated 5 out of 5 stars

Great Bean Bag But Broken Zipper and Needs More Stuffing

I love this bean bag and how quickly it was delivered to me. However, the zipper for the inner lining to access the foam inside is broken and I cannot get that part opened. I hoped it wouldn’t be a huge problem but I’ve left the bean bag out for 5 days now and it definitely need more stuffing which is an issue on top of the fact that if I get more stuffing then I can’t put it in because of the broken zipper. If someone could help with these issues that would be great.

EDIT: after speaking with customer service (who has been wonderful) the zipper is intentionally broken like that for child safety and hopefully I will be able to get it to move with a makeshift handle. And they are sending me more stuffing to help with that issue as well. Other than those issues, the bean bag is great and I can’t wait for the extra stuffing to arrive so I can enjoy it to its full capacity!

5 February 2021
Fombag Bean Bag Chairs logo

Reply from Fombag Bean Bag Chairs

Hello!

Yes we are already speaking to you via email in regards to this and will of course be helping you by getting you more fill!

The zipper handle on the inner layer is removed intentionally for the safety of children however!

Rated 5 out of 5 stars

Edit after costumer servive

I purchased the large fombag for a Christmas present, the fombag never fully expanded to its full potential, which was upsetting. I wrote this in an review. The company contacted me ,and after exchanging photos they sent out the proper foam to make the chair what it should have been. They were very quick to respond, and have checked in to make sure we were now satisfied. I have been unable to edit that first review, but I am hoping that that if you are looking to purchase a fombag, the company will stand by their products and are looking to make sure your satisfied with your purchase and are willing correct any issues that may come up. This in today's online ordering craze is amazing, since most companies will just not respond back.I hope this helps.

27 January 2021
Unprompted review
Rated 5 out of 5 stars

Worth its price!

Love the beanbag chair and so glad we opted for the white fur cover. I love that it’s washable and seems durable enough for our five kids. 5 stars for sure!!

23 January 2021
Rated 5 out of 5 stars

Fombag covers

Very pleased with fombags customer service. Responded to my emails and very patient and friendly. I would recommend buying from them. Great company!

23 January 2021
Rated 5 out of 5 stars

Great Gift......

I purchased this as a gift for my college student and he absolutely loves it! The foam expanded perfectly — I ordered the 6ft bag w/brown suede cover. The bag is SUPER comfortable. When I’m on the Fombag I instantly drift off to sleep.
~ I plan on buying another one.

13 January 2021
Rated 5 out of 5 stars

Great Products, Great Service

I first purchased from Fombag several years ago. I purchased a 6 foot lounger with the microsuede. The material was great, and super comfy.
This Christmas I purchased another one, this time with the black bear furr fabric. It arrived on time and we love it.
The issue we had was the ottoman we had ordered with the Fombag. It did not have any foam or the foam liner, but had the black bear furr cover.
I contacted their customer support and they quickly responded and took care of the issue in a timely manner.
I would highly recommend Fombag to anyone looking for a great product at a great price.

8 January 2021
Unprompted review

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