I have purchased numerous Folio Society books over the years and I love the library in my home. The books look wonderful on the shelves and add real character and warmth to the room. The books a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About The Folio Society
Written by the company
The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.
Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.
Beautiful books
We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.
Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.
Customer service
Our UK-based customer service team are available to help with your order and delivery queries.
See our international numbers.
Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday
We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.
If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).
Contact info
Clove Building, 4 Maguire Street, SE1 2NQ, London, United Kingdom
- 020 7400 4200
- customerservice@foliosociety.com
- foliosociety.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Gifts
High quality books and great delivery packaging. It was very fast to arrive. I highly recommend for any book lover for your own colleciton or a gift.
Incredible illustrations
Incredible illustrations, and construction. Books to be handed down for generations of reading !
Beautifully made books
I have purchased three books so far, all of them beautifully made and carefully shipped. 1 book had the print bound backwards upside down, I sent an email with pictures of the issue and was promptly sent a new book to replace it. I will definitely be ordering more books from them in the future.
Shipping time was surprisingly short…
Shipping time was surprisingly short given it was an international shipment. Bought The Last Unicorn for my wife.... one of her all-time favorite books. Beautiful book. Artwork was wonderful.
High quality books with great design…
High quality books with great design choices, makes reading them that much better and more fun.
Helpful and responsive
There was issues with my account and then the package went astray. The team were quick to reply to my queries and sort the issue with minimal inconvenience. Also the books are just beautiful. This is the third I've bought from them and they are lovely.
Quick to ship and almost always on…
Quick to ship and almost always on time(FedEx🤷).
Best books you can buy no doubt about it.
Harry Potter books when???
Excellent packaging and shipping
Excellent packaging and shipping. I’m in the US so I always worry about importing books. FS always packages really well. Their customer service is excellent too if you ever have an issue. The books I have received have been so beautiful. I look forward to more Folio books in the future,
The whole process was easy
The whole process was easy. It arrived in a timely manner. Well packaged. Beautiful.
Fantastic Books
Books were received in well conditioned and very well packaged as well. No issues with any of the books at all and am very pleased with the quality.
Customer Service.
Customer Service.
I had an issue with my last order and customer service took care of it immediately by sending me a replacement book.
I really appreciated the courtesy.
The book was packaged and shipped
The book was packaged and shipped, in a timely fashion, with the utmost care to insure the book and sleeve were in perfect condition which it was. I would highly recommend the Folio Society to my friends and family.
Beautiful books
Beautiful books. Beautiful illustrations. Great packaging and speedy delivery. What more could you want?
The order was processed quickly and…
The order was processed quickly and delivered promptly.
Great response on damaged book
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.










