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See what reviewers are saying

Rated 4 out of 5 stars

Lourdes was absolutely amazing - so knowledgeable and incredibly patient. She was training me and literally hand-holding me through the Dash Site. The Dash Site is still extremely confusing and not... See more

Rated 1 out of 5 stars

HORRIBLE!!!!! Dashboard is impossible to use. Single owner/ operator company. They send numerous drug screen tests per year for one person who has repeatedly tested negative for9 years. Out of the... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation Service
  2. Software Company
  3. Software Vendor

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
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1-star

No history of asking for reviews

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2.8

All reviews

(1,156)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jesse Thompson is the best person to…

Jesse Thompson is the best person to speak with. She knew everything that I needed to know. I am new to all this and Jesse made it easy to understand. I felt confident that Jesse moved me in the right direction for my company. I would definitely recommend calling her. 860-815-0880. You will not be disappointed with Jesse.

5 December 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much, Adam!

Rated 5 out of 5 stars

Karly Mulligan

As an agent specializing in a niche market like Transportation, its very hard to find hardworking, educated, knowledgeable, and efficient referrals in the compliance industry. However, my search has ENDED!!! Karly Mulligan at Foley is INCREDIBLE, and does her company justice. I know when I refer her a piece of business she will treat it as seriously as I do and ensure that they are well taken care of. You would be doing your company a HUGE favor by working with her! Keep up the great work!

2 December 2021
Unprompted review
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Reply from Foley

Thank you for sharing your experience, Kyla! We appreciate your kind words and review.

Rated 5 out of 5 stars

I've had the greatest pleasure working…

I've had the greatest pleasure working with Corey O'Keefe. We've been in business for years with this man and he's been the greatest. Great communication and always on point. Always available at any time needed with quick response. Glad to do business with this man.

29 November 2021
Unprompted review
Foley  logo

Reply from Foley

We're so happy to hear this! Thank you for taking the time to share your experience.

Rated 1 out of 5 stars

These guys do nothing

These guys do nothing. They review themselves on here. There's nothing good they do. They don't notify you anything. They don't do ANYTHING. You can't even upload certain documents.

23 November 2021
Unprompted review
Foley  logo

Reply from Foley

Hi Mario, We're very sorry to hear about your frustrations with your Foley program. Can you please give us a call with the details of your account so that we can look into the issues you're experiencing and help you make the most of your program? Our customer service team is here to help: (800) 253-5506.

Rated 4 out of 5 stars

Karly Mulligan has been a pleasure to…

Karly Mulligan has been a pleasure to work with She was extremely responsive and did a great job explaining things to someone not familiar with the trucking industry. My only issue with Foley was the frequency of the random drug screens that were established (far more than required) and the automatic renewal process that I felt was forced on our Company. This was not Karly's issue and she worked with me to get this resolved.

19 November 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you, Mickey!

Rated 5 out of 5 stars

AWESOME COMPANY

AWESOME COMPANY, GREAT PEOPLE. My husband and I are starting our own Box Truck business and Christine Deziel at Foley Services has been a big help. She has guided us every step of the way to ensure we get started smoothly. She responds very fast to calls and emails. I am very happy with this company and everything Christine has done for us. Always ask questions and go by what Foley Services tells you to because if you are not careful you will spend money on stuff you don't even need. Foley can definitely get you started in the right direction beginning to end!!

11 November 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much!

Rated 4 out of 5 stars

Karly Mulligan is great

Karly Milligan is super responsive and helpful

10 November 2021
Unprompted review
Foley  logo

Reply from Foley

We're so pleased to hear that you had a positive experience with our customer service team! Thank you so much for your review.

Rated 4 out of 5 stars

Long time Foley customer

Long time Foley customer, they help us to meet the compliance for CDL drivers' random drug/alcohol testing, although sometimes the same people are selected "randomly" but the program works. Any issues with accessing online invoices or selecting an alternate random have been handled. Our client representatives have always enthusiastically been available, as the Foley staff that answer the phones. Their online portal could use some fine tuning, as it has not been explained how to update items that need so-called attention.

9 November 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much for the kind review, Michelle! Our drug and alcohol testing program has to be scientifically random to meet DOT compliance requirements, which can sometimes mean that drivers get the "luck" of being chosen repeatedly. We know that can be frustrating for drivers and they can sometimes feel targeted when this happens. Please feel free to reach out if you need any help explaining to drivers how this works so they can feel more at ease with the process.

Rated 5 out of 5 stars

I spoke to Trina today!!

I spoke to Trina today!!! I talked about helpful, aww man. She is informative and above all else patient. I was all over the place with my questions bc I didn't know what I wanted answered 1st. Trina walked with on the call answering every question I presented. Thanks Trina.

9 November 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much for your nice review, Dharminder!

Rated 5 out of 5 stars

What can I say about Karly

What can I say about Karly? It was time for my first audit and I didn’t know where to begin and felt quite overwhelmed. However, when I spoke to Karly she took the time to explain step by step what I had to do and reassured me that I was going to do fine.
She’s beyond helpful, she has a great personality and what the BEST at what she does.
Thank you again Karly!

Regine
Gervais Enterprise

9 November 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much, Regine!

Rated 1 out of 5 stars

I call for help

I call for help, everyone whom I speak with filters me back to my representative, I have tried my representative many times and I never get a response. I am not completing my alerts because I do not know what information is required and where to upload the information so the alerts will clear. I need someone to ask questions and get answers and there is no one.

6 November 2021
Foley  logo

Reply from Foley

Hi Barbara, We're very sorry to hear about your frustrations. We're pleased that we had the opportunity to speak with you yesterday to learn more about your concerns and will follow up with you in a few days in case you have any additional questions.

Rated 5 out of 5 stars

Karly's response time is incredible

Karly's response time is incredible. She is always available to answer questions. Looking forward to working with Foley on more of our DOT needs.

4 November 2021
Unprompted review
Foley  logo

Reply from Foley

We're so happy to hear this, Cole! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Foley and Karly were great!

Karly Mulligan was awesome. She was extremely patient, helpful and very courteous. Her knowledge is wonderful and her bright shiny attitude made the experience wonderful. I would recommend Foley to anyone looking for help in the DQF.Drug Consortium area!!!

28 October 2021
Unprompted review
Foley  logo

Reply from Foley

Thanks so much, David! We're pleased to hear that you had a positive experience with our team.

Rated 5 out of 5 stars

Karly Mulligan is SO responsive via…

Karly Mulligan is SO responsive via email and telephone, anytime I have ever needed a question answered in a pinch she has come through. Thanks so much Karly for all that you do!

28 October 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you so much!

Rated 5 out of 5 stars

Karly Morgan!!! No, Question Awesome!!!!

Karly Morgan!!!! Awesome!!!!! Karly has made things smooth and easy from Day 1. Words to describe Karly…… One-of-a-kind!! Always available, gets to the bottom of things very quickly and very helpful to avoid scams. Most importantly go’s above and beyond!!! Truly a blessing

27 October 2021
Unprompted review
Foley  logo

Reply from Foley

We're so happy to hear this!! Thanks so much for sharing your experience with us!

Rated 5 out of 5 stars

I love our Foley consultant Karly…

I love our Foley consultant Karly Mulligan. She is very helpful and patience, and is a pleasure working with her.

27 October 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you for taking the time to share your experience with us!

Rated 5 out of 5 stars

Michael Whalen did a great job

Michael Whalen did a great job. By this I mean he answered all of my questions and took INITIATIVE to be more helpful (without me requesting) to send links for me to get more information. In a time, where many aren't working, or customer service isn't valued, this kind of customer SERVICE is like a "breath of fresh air". Thank you.

26 October 2021
Unprompted review
Foley  logo

Reply from Foley

Thank you for your kind review! We're pleased to hear that you had a positive experience with our team.

Rated 5 out of 5 stars

Canaan is great!

Canaan has been super helpful at any time that I need him he is available.

26 October 2021
Unprompted review
Foley  logo

Reply from Foley

Thanks so much, Nathan!

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