FNB SERVICES LIMITED Reviews 5

My current experience with an active FNB Life Insurance Policy for dreaded disease has been met with total disappointment.
This is an active policy and when a legitimate claim with all Physician, Cardiologist Medical Specialists reports were submitted for a life threatening chronic disease condition, namely Obstructive Hypotrophic Cardiomyopathy Disease, FNB Life refused to honour my claim.
They then make you runfrom 'Pillar to Post' with the said condition.

When following up on the claim, calling the Life Specialist handling the claim, they either on leave, or off ob sick leave and the excuses continue when following up with the Life Department.

Observation has it that only when an email is sent with Manager copied, one receives limited or even no feedback

I strongly recommend that one must be extra careful when purchasing a FNB Life Policy since one must be prepared for a run around albeit claim submission was met with due respect per the requirement.

Shocking experience.

Fnb is the number one leader of all banks excellent in customer service,customers are their first priority and they offer many services

I was very pleased with FNB Services, who helped us to find a really affordable mortgage. Francis explained the steps in the application clearly and was always available to talk on WhatsApp when we needed updates or clarification. I am very happy to recommend FNB Services for a highly efficient and friendly approach to finding the right mortgage.

FNB Services provided an invaluable service enabling me to secure a residential buy-to-let mortgage at a most favourable rate. At each step of our engagement, Francis Fobbie provided clear information and guidance, from completion of the initial fact-finding documents through to acceptance of the lender’s mortgage offer. I was very satisfied with the options that were provided, allowing me to make informed choices between a number of lenders’ deals and the solicitors who could work with my lender of choice. There were a few bumps along the way due to the lender’s requests for specific additional information to satisfy lending criteria, which Francis helped to navigate, and I am extremely pleased with the final outcome. His level of communication and responsiveness to my queries was first class, and I have no hesitation in recommending FNB Services to anyone looking to achieve the best mortgage tailored to their requirements.