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FLYERALARM Reviews 

8,613
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 1 out of 5 stars

Terrible customer service. They sent us business cards that were supposed to have a graphic at their centre, and it was offset by half a centimetre, that is almost 10% on a 5.4cm width. I ha... See more

Company replied

Rated 5 out of 5 stars

We have created posters and flyers and are very happy with the results. Actually, most part of the work is done by our designer. But if one does not create print layouts every day, Flyerarlarm offers... See more

Company replied

Rated 5 out of 5 stars

Top of All - High Qulaity Custmer Sevice and Products - Then Vera Affordable Prices, Huge variety of Printed Materails. Perfect Ordering, Billing and Delivery . What can more to excpect ! No More

Company replied

Rated 5 out of 5 stars

My Studio works since some years with Flyeralarm. Every order was processed and dispatched promptly. If there was ever a question in advance or a problem with an order, the team answered it promptly a... See more

Company replied

Company details

  1. Print Shop
  2. also in
  3. Digital Printer
  4. Digital Printing Service
  5. Prints and Signs Store
  6. Promotional Item Store

Written by the company

FLYERALARM zählt zu den führenden deutschen E-Commerce-Unternehmen für Marketing- und Druckprodukte im B2B-Bereich und ist eine der erfolgreichsten Online-Druckereien Europas. Gegründet im Jahr 2002, beschäftigt FLYERALARM heute über 2.500 Mitarbeitende an 15 Produktions- und Partnerstandorten in Deutschland. Der Stammsitz befindet sich in Würzburg. Im Webshop (www.flyeralarm.com) stehen mehr als drei Millionen Marketing- und Druckprodukte sowie -services für alle Branchen zur Auswahl. Täglich werden bis zu 20.000 Aufträge abgewickelt und bis zu 26.000 Sendungen auf den Weg gebracht. Mehr als 1,5 Millionen Business-Kunden in 12 Ländern vertrauen den Produkten und der Qualität von FLYERALARM.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.3

All reviews

(8,613)

1,364 reviews in the last 12 months

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Rated 4 out of 5 stars

Excellent overall experience

Excellent description of products and well organized order procedure online.

Fine product quality.

However, when delivery address is different from the invoice address, two reference copies of the printed matter should also be automatically sent to the invoice address where a proof copy is required for the files.

17 January 2023
FLYERALARM logo

Reply from FLYERALARM

Hello and thank you for your feedback. In some configurations we have the possibillty to give us two deliver adresses, so its possible to get a proof copy. Best, your FLYERALARM team

Rated 5 out of 5 stars

Everything works fine.

Everything works fine.
Ordering
Production
Delivering

26 January 2023
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Reply from FLYERALARM

Hello and thank you for your 5-star-rating. Until next, your FLYERALARM team

Rated 4 out of 5 stars

Using Flyeralarm is always good for having good products!

Using Flyeralarm is always causing a good result. Sometimes, for me as a not really grafic orientated person, it's difficult to upload the correct grafic size, but that's always a problem for me. I wouldn't say it's a problem with Flyeralarm. Unfortunately this time it took a little longer than the expected time to deliver the stickers.

13 January 2023
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Reply from FLYERALARM

Hello and thank you for your feedback.
If you have any questions about data service and print data, please do not hesitate to contact my colleagues in the data service team. Please do not doubt to contact us by phone: 0931 46584 004.
Best regards your FLYERALARM team

Rated 2 out of 5 stars

Room for improvement

The support I received was decent, as the person I spoke with was kind and forthcoming. However, the company's policies and processes were quite confusing and the solution offered for my issue was inadequate. Despite the representative's efforts, we were unable to come to a satisfactory resolution. While it's possible that the service may be satisfactory if everything goes smoothly, I would advise against using them just in case any hiccups arise. The quality of the service/product is not worth the cost. I suggest supporting a local print shop instead.

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Trustful partner in print business

My Studio works since some years with Flyeralarm. Every order was processed and dispatched promptly. If there was ever a question in advance or a problem with an order, the team answered it promptly and solved it quickly and well. In short: Flyeralarm ist a very trustful partner in business.

19 January 2023
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Reply from FLYERALARM

Hello, thank you for your kind feedback. We are happy if you are. Best, your FLYERALARM team.

Rated 5 out of 5 stars

Easy to use interface

Easy to use interface, final product like in preview.

14 January 2023
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Reply from FLYERALARM

Hello and thank you for your kind reply. Until next, your FLYERALARM team

Rated 5 out of 5 stars

Satisfied customer

I am very pleased with the ease of ordering.
The very fast processing and last but not least the professional packaging!
I am more than satisfied.

15 January 2023
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Reply from FLYERALARM

Hello, thank you for your 5-star-rating. We are happy that you liked your experience with us. Best, your FLYERALARM team

Rated 5 out of 5 stars

Thank´s for the flyers

Very helpful and quickly reachable hotline, fast shipping, quality was very well.

3 January 2023
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Reply from FLYERALARM

Hello and thank you for your kind feedback. we are happy that you like our service and our quality. Best, your FLYERALARM team

Rated 5 out of 5 stars

can recommend

uncomplicated, fast, quality was as advertised.

11 December 2022
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Reply from FLYERALARM

Hello, thank you for your nice rating. We are happy that you liked your experience with us. Best, your FLYERALARM team.

Rated 5 out of 5 stars

My calendars came out exactly like I…

My calendars came out exactly like I had painted and designed them. So I was very happy with the result. They were packaged well so they were intact on arrival.

21 December 2022
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Reply from FLYERALARM

Hello, thank you for your kind feedback. We are happy that you liked your experience with us. Best, your FLYERALARM team.

Rated 5 out of 5 stars

Great experience.

Everything worked out just great.
Good quality in the estimated time.

14 December 2022
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Reply from FLYERALARM

Hello and thank your kind rating. We are happy to please you and looking forward for your next project. Best, your FLYERALARM team

Rated 5 out of 5 stars

Top Service

Top Service and Quality

20 December 2022
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Reply from FLYERALARM

Guten Tag und vielen Dank für Ihre 5-Sterne-Bewertung, wir freuen uns schon auf Ihr nächstes Projekt. Liebe Grüße, Ihr FLYERALARM Team

Rated 5 out of 5 stars

High quality products

High quality products; professional service and pleasant customer care

14 December 2022
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Reply from FLYERALARM

Hello and thank you for your 5-star-rating and your kind feedback. Until next, your flyeralarm team

Rated 5 out of 5 stars

All around satisfied

The service is very good and I have all the information I need for the artwork in advance. The price is unbeatable and the delivery times are very short. All options are presented very transparently, so I know at all times what costs will be added to the special requests. If I have further questions, I am quickly helped on the service hotline. In addition, Flyeralarm has a large selection.

4 December 2022
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Reply from FLYERALARM

Hello and thank you so much for your 5-star-rating. Until next, your FLYERALARM team

Rated 5 out of 5 stars

Fast and good quality

Fast and good quality.
A large variety of options which I had help with. Will use this product again.

13 December 2022
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Reply from FLYERALARM

Hello and thank you for your 5-star rating. We are happy when you are. Best, your FLYERALARM team

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