Flybasis Reviews 63

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Customer service is second to non. 24/7 phone support answered immediately. They texted me via iMessage with personal concierge (uh awesome). Made it very personal as if I was actually rich haha. I am... See more

Rated 5 out of 5 stars

Honestly Xavier is AMAZING he is by far the best agent i have ever dealt with and i fly unfortunately a lot. He is so helpful and understanding and available almost 24/7. Not even my assistant goes... See more

Rated 3 out of 5 stars

Without a doubt, my favorite website for booking flights, but why does it always default to recommended instead of cheapest. And that's not even their power. In any case, occasionally the pricing are... See more

Rated 5 out of 5 stars

I'm the last 3 months I've booked 4 flights using Flybasis. From Thailand, through India and Egypt, to Spain and back to California. I've saved thousands and travelled in business comfort around the... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Flybasis is my go to for travel

Flybasis is my go to for travel. I honeslty think this company should be alot moremwell known, it sold me 1k status and had shaved down flight costs by atleast 10% multiple times. Great CS too

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Basis Travel is the way to go!

Basis Travel made my summer travel sooo much better. I knew I was going to have several long haul flights coming up, so I decided to sign up for the United Premier 1K access. The process was really easy and the support staff was always super helpful responsive to any questions I had. My status was bumped up and this allowed me to get upgrades to business class on all of my long distance flights. It's definitely worth it if you are committed to a lot of flights within a few months. I'd really love it there was a way to pay and extend the status. They'd have me as a repeat customer for life.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had an excellent experience with FlyBasis! Xavier was absolutely amazing – extremely responsive, professional, and a pleasure to work with. He made the entire process smooth and hassle-free, always quick to answer my questions and provide the help I needed. Highly recommend FlyBasis and Xavier for anyone looking for top-notch service!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Communication and Experience

I've had great experiences with FlyBasis. Not sure about the negative reviews, but I'm a real customer, I've had two different status upgrades, each was communicated via email on the process along the way. I'm very happy.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Legit service. Fast and easy.

It sounds like scam at first when you see the website but let me tell you, they are legit. It was a fast and easy process and they communicate directly to you via text making communication a breeze. I was able to enjoy lounge access and other perks on my international flights due to upgrades and very happy with the service.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Ryan at Basis was OUTSTANDING!!!!

My experience with Ryan at Basis was top notch he got me my 1k status on United just before my London trip and I was able to upgrade to business class!!! I do most of my international travel between September and November so my 1k status will be put to work. What I did not realize is if you meet a certain amount of PQP & PQF you will get 1K status for the next entire year!! Sign up people and travel in style!!!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent communication, kept me informed every step of the way, and really enjoyed the elevated status which was delivered as promised.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Flybasis is a great service for frequent flyers. It was recommended by a friend and I’ve gone on to refer more friends. The EXP status with AA paid for itself.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

This really works

This really works. I’ve done for two different programs and they get it done very quickly and efficiently. I would definitely use again. Highly recommended.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful, timely upgrade experience

My experience was wonderful and I received what was promised in a timely manner and the communication in between was always there. It felt good having my benefits back, it’s was so hard going back to silver after achieving platinum tier status, so I was happy to be able to go back to it again and enjoy my priority upgrades!

12 September 2024
Unprompted review

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