Fly Business Reviews 

848
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 484 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated and professional staff members for offering exceptional guidance and personalized attention throughout the entire booking process. Consumers also note the impressive service quality, stating that travel agents respond promptly and handle complex itineraries with remarkable patience and care. Many people often mention warmly appreciating the reasonable pricing and substantial financial savings achieved compared to standard direct airline rates. Some reviewers were not happy with communication challenges, mentioning that certain representatives could occasionally be difficult to reach or unhelpful when urgent flight adjustments became necessary.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting the exceptional dedication,... See more

Service

Customers had positive experiences with service, consistently praising the fast, professional, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting that representatives are remarkably... See more

Price

Consumers find price satisfaction, expressing appreciation for significantly lower fares compared to other... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting smooth ticketing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We worked with Samuel Stone, who was an exceptionally helpful and empathetic travel advisor. He was flexible in helping us make multiple unexpected changes to our ticket, took time out of his vacatio... See more

Company replied

Rated 5 out of 5 stars

I was contacted by Justin Brooks shortly after placing an inquiry regarding a flight from San Diego/Los Angeles to Tokyo. He sent me options from San Diego, Los Angeles and other Southern California... See more

Rated 5 out of 5 stars

Lucas Bauer from Fly Business was amazing in his responsiveness, creativity and understanding of our needs. He found significantly lower prices than I was finding anywhere else. He created cost saving... See more

Company replied

Rated 5 out of 5 stars

My itinerary, through no fault of FlyBusiness, had to change numerous times due to the Middle East situation and also Ebola. Jeff Green patiently dealt with the complexity of the flight options each... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(848)

486 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Jonathan was professional and provided us with great flight options.

26 July 2026
Fly Business logo

Reply from Fly Business

Hi Michael, thank you for your feedback! We’re glad Jonathan provided professional support and helped you with strong flight options.

Rated 5 out of 5 stars

Lucas was patient and listened to all…

Lucas was patient and listened to all my parameters for the trip. Very helpful and kind.

25 July 2026
Fly Business logo

Reply from Fly Business

Hi Michele, thank you for sharing this! We’re glad Lucas took the time to listen, understand what you needed, and make the process helpful and comfortable.

Rated 5 out of 5 stars

Michael was very diligent searching for…

Michael was very diligent searching for flights that would give us good routes, class and within our budget

24 July 2026
Fly Business logo

Reply from Fly Business

Hi John, thank you for your feedback! We’re glad Michael took the time to search carefully and find options that matched your route, comfort, and budget needs.

Rated 5 out of 5 stars

Bradley is a great agent

Bradley was the agent that helped us. He was excellent very responsive able to switch things as they came up with new ideas and helpful in so many aspects. We will definitely use him again.

24 July 2026
Fly Business logo

Reply from Fly Business

Hi Nina, thank you for sharing this! We’re glad Bradley was responsive, flexible, and helpful as your plans evolved. We truly appreciate your trust and would be happy to assist again.

Rated 5 out of 5 stars

Oliver worked with me to find the…

Oliver worked with me to find the perfect flights. Very thorough and patient.

22 July 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Oliver was patient, thorough, and helped find the right flights for your trip.

Rated 5 out of 5 stars

Ava is a travel consultant rock star!

Patience. Clear and honest communication, advice, and assistance throughout the whole flight itinerary/booking process. Exceptional service.

23 July 2026
Fly Business logo

Reply from Fly Business

Hi Jim, thank you for your kind words! We’re glad the communication felt clear and honest, and that you felt supported throughout the booking process. We truly appreciate your feedback.

Rated 5 out of 5 stars

Bradley was extremely helpful and…

Bradley was extremely helpful and patient in working out a complicated itinerary, and finding the best price possible. He also had very practical and helpful travel and planning tips. He stayed in touch with me throughout the process and minimized the stress for me.

22 July 2026
Fly Business logo

Reply from Fly Business

Hi Steven, thank you for sharing this! We’re glad Bradley helped make a complicated itinerary feel easier and found a great option for you. It’s great to hear his guidance and follow-up helped take some stress out of the process.

Rated 5 out of 5 stars

Justin was amazing

Justin was amazing. My travel was a bit in flux because I'm traveling with friends for a wedding and he gave me different scenarios to help accommodate my schedule as well as help me manage my expenses for this trip.

21 July 2026
Fly Business logo

Reply from Fly Business

Hi Wendy, thank you for sharing this! We’re glad Justin helped you navigate the different options and made it easier to plan around your schedule and budget. We truly appreciate your feedback.

Rated 5 out of 5 stars

Booking Process

Addey was excellent to deal with. She was honest, extremely helpful, and caring for the passenger. I wish every travel agent wa4s

12 July 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Hi Vijay, thank you for your kind words! We’re glad Addey was honest, helpful, and made sure that everything was well taken care of. We truly appreciate your feedback.

Rated 5 out of 5 stars

A satisfied customer opinion

Jeff did an excellent job and answered all our questions. He is knowledgeable, patient and a friendly guy﮼

18 July 2026
Unprompted review
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad Jeff was helpful, patient, and made sure all your questions were answered. We truly appreciate your kind words.

Rated 5 out of 5 stars

Exceptional Service & Outstanding…

Exceptional Service & Outstanding Expertise

Addey was absolutely incredible in helping us find the best business‑class deals for our flights to Europe. Her patience, due diligence, and unmatched follow‑up made the entire experience smooth and stress‑free. She walked us through every step of the process with clear explanations, thoughtful guidance, and genuine care.

Her expertise and deep knowledge of airfare options truly set her apart — she didn’t just find us great deals, she made sure we understood all our choices and felt confident in every decision.

Highly, highly recommended. If you want someone who goes above and beyond, Addey is the one you want in your corner.

16 July 2026
Fly Business logo

Reply from Fly Business

Hi Lynnette, thank you for such a thoughtful review! We’re glad Addey made the process smooth, clear, and comfortable while helping you find great business class options. We truly appreciate your trust and recommendation.

Rated 5 out of 5 stars

first of all l had concerns about the…

first of all l had concerns about the cite and l thought l could be a scam than l cold a couple of times until l got the same agent and he was very patient and new what is was doing

17 July 2026
Fly Business logo

Reply from Fly Business

Hi Charles and Priscila, thank you for sharing your experience. We understand the first-time concerns, and we’re glad our agent was patient, helpful, and made you feel more comfortable through the process. We truly appreciate your trust.

Rated 5 out of 5 stars

Jeff is awesome

Jeff is awesome. I have just gotten to know him recently but he has definitely become my "go to" guy for travel. He does extensive research, and answers questions with patience. He is very knowledgeable, goes the extra mile and never loses his cool. He also makes you feel special and does not rush you. I would highly recommend Jeff Green for all your travels.

8 July 2026
Fly Business logo

Reply from Fly Business

Hi Gita, thank you for such thoughtful feedback! We’re glad Jeff has earned your trust and made the experience feel patient, personal, and well taken care of. We truly appreciate your recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look