Fly Business Reviews 

703
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patient approach, often going above and beyond to assist with complex travel needs. Many highlight the outstanding customer service, noting agents are knowledgeable, responsive, and attentive, ensuring a smooth and personalized experience from start to finish. People frequently commend the company for finding excellent prices and significant savings on flights, especially for business class and international travel. The booking process is described as easy, efficient, and straightforward, with agents providing clear options and valuable tips. Consumers appreciate the overall seamless experience, leading many to express their intention to use the service again for future travel.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their patience, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, often highlighting a smooth and easy process for booking... See more

Price

Users describe positive interactions with price, with many reviewers reporting that agents found great rates... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising agents for being helpful,... See more

Booking process

People report positive experiences with the booking process, often describing it as smooth and easy to use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr Marcus Ray, of Fly Business helped me to change my return ticket. He was friendly, knowledgeable and extremely professional as he helped me to get a suitable date and price for my flight. All th... See more

Company replied

Rated 5 out of 5 stars

We were very skeptical of these third party flight bookings. Greg eased our fears by answering our questions and concerns in a very timely and complete fashion. And after we made the payment he was... See more

Company replied

Rated 5 out of 5 stars

My wife & I travel internationally several times, and I must say that Ms. Amy Doherty "Senior Travel Agent " with Fly Business has been the BEST travel agent that I have ever come into contact with. S... See more

Company replied

Rated 5 out of 5 stars

Our original flight to JRO was canceled by Qatar Airlines. The airline offered a terrible replacement flight. Melvin A immediately when into action and found a better flight two days later for the sam... See more

Company replied


Company details

  1. Travel Agency

Written by the company

🌟 Experience Luxury Travel with Fly Business! 🌟 Elevate your travel experience with Fly Business, the premier travel agency specializing in top-tier business class tickets. With a sterling reputation as a trusted industry leader, Fly Business is your gateway to unparalleled comfort, convenience, and class in the world of air travel. Imagine embarking on your journeys in the lap of luxury, where every detail is meticulously crafted to cater to your discerning tastes. Fly Business takes pride in curating seamless travel experiences that seamlessly blend opulence and efficiency. Whether you're a seasoned corporate traveler or a leisure enthusiast seeking the epitome of comfort, our expert team is dedicated to tailoring your itinerary to meet and exceed your expectations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

703 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(703)

390 reviews in the last 12 months

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Rated 3 out of 5 stars

Helpful, responsive customer service

Good communication/attention paid by the booking agent, easy to work with and responsive. Recommend a mix of phone conversation and email to fully understand and document the itinerary (terms/conditions, etc). Overall positive experience, when my itinerary didn't work out, the booking agent was helpful in quickly setting things right.

4 May 2026
Fly Business logo

Reply from Fly Business

Dear Brian, thank you for sharing your concerns.
There are different fare options available, and our role is to present those options so each client can choose what works best for them. In your case, the option discussed offered a significant price reduction of around $4,000 compared to the original tickets, but it did come with certain restrictions.
That said, we understand this arrangement may not be the right fit for every trip, especially business travel. Based on our records, the ticket conditions were explained before the charge was made. If the itinerary no longer worked for you, our agent would have been happy to adjust it. Unfortunately, we were not able to reach you by phone.
Please contact our team directly so we can review the booking with you and work on a suitable solution.

Rated 5 out of 5 stars

Patience is a virtue

Patience is a virtue, as is providing great service and good value.

5 May 2026
Fly Business logo

Reply from Fly Business

Thank you so much for the review!

Rated 5 out of 5 stars

Milan Nesic was very helpful and…

Milan Nesic was very helpful and managed to get me a reasonably priced flight. A great service I will use again.

4 May 2026
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Reply from Fly Business

Hi Lesley, thank you for your feedback! We’re glad Milan was able to help you find a good option. We truly appreciate your support and would be happy to help again.

Rated 5 out of 5 stars

Awesome response

Very professional
Quick and understandable
Kira Novac was great

4 May 2026
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Reply from Fly Business

Hi Iryna, thank you for your feedback! We’re glad Kira made everything clear, quick, and professional. We truly appreciate your kind words.

Rated 5 out of 5 stars

Prompt

Prompt

Courteous

Professional

4 May 2026
Fly Business logo

Reply from Fly Business

Thank you for your feedback! We’re glad you had a smooth and professional experience. We truly appreciate your support.

Rated 5 out of 5 stars

From day 1 your service has been…

From day 1 your service has been excellent. Got my reservation with excellent connection and at the competitive price. Great job!

3 May 2026
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Reply from Fly Business

Hi Pankaj, thank you for your feedback! We’re glad everything was smooth from the start and that you got a great connection at a competitive price. We truly appreciate your support.

Rated 5 out of 5 stars

Mario was amazing!!

Mario was amazing, I could not ask for a better experience. His attention to detail was truly amazing!!

26 April 2026
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Reply from Fly Business

Hi Colleen, thank you so much! We’re glad Mario made the experience such a positive one and took great care of the details. We truly appreciate your kind words.

Rated 5 out of 5 stars

Milan stayed with me followed up…

Milan stayed with me followed up numerous times kept fielding stupid questions. Extremely patient. Biggest asset follow through on everything

30 April 2026
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Reply from Fly Business

Hi Chris, really appreciate you sharing this. It’s great to hear you felt supported the whole way through and that everything was followed up on properly. That kind of consistency matters, so thanks for pointing it out.

Rated 5 out of 5 stars

Ian Hartmann did a great job

Ian Hartmann did a great job. He not only got me a much lower price but he held the reservation for 24 hours until I was able to send in payment.

30 April 2026
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Reply from Fly Business

Hi Louis, really appreciate you sharing this. Glad everything came together the way you needed and that the process felt straightforward from start to finish.

Rated 5 out of 5 stars

We worked with Eugene who was wonderful…

We worked with Eugene who was wonderful and very patient in trying to get the right itinerary for our trips.
Would recommend this service.

30 April 2026
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Reply from Fly Business

Hi Sara, thank you for your feedback! We’re glad everything came together smoothly and truly appreciate your recommendation!

Rated 5 out of 5 stars

Chris made my experience excellent

Chris made my experience excellent. I never felt pressured just well informed every step of the way. Chris followed up appropriately and when it was convenient for me. If I am ever in a position to provide referrals to Chris and Fly Business, I will happily provide his contact information and know that my friends and family are in knowledgeable, professional and capable hands.

29 April 2026
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Reply from Fly Business

Hi Constance, thank you for sharing this! We’re really glad you felt comfortable and well supported throughout the process. It means a lot that you’d trust us with referrals, we truly appreciate it!

Rated 5 out of 5 stars

Superior service!

I have high standards and know what I want and Fly Business delivered! I worked with Hugo who was very patient with me and is helpful even after the purchase with making sure all details are met with precision. I couldn’t be happier and have already started spreading the word to family and friends about my experience!

29 April 2026
Fly Business logo

Reply from Fly Business

Hi, thank you so much for sharing this! We’re really glad everything worked out just the way you wanted and that you felt supported every step of the way. It means a lot that you’re recommending us to others!

Rated 5 out of 5 stars

They got me the flight I wanted very…

They got me the flight I wanted very quickly at a reasonable price.

20 April 2026
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Reply from Fly Business

Thank you for your feedback! We’re glad everything came together quickly and worked out well for your trip. We truly appreciate your support!

Rated 5 out of 5 stars

Eric did an excellent job trying to…

Eric did an excellent job trying to find a trip and air fare . Patient and professional

23 April 2026
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Reply from Fly Business

Hi Birte, thank you for your feedback! We’re glad you had a smooth and positive experience. We truly appreciate your support!

Rated 5 out of 5 stars

Attention to detail and prompt…

Attention to detail and prompt response. Contact communication by agent Kevin.

23 April 2026
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Reply from Fly Business

Hi Anthony, thank you for your feedback! We’re glad everything was handled with care and efficiency. We truly appreciate your support!

Rated 5 out of 5 stars

Chris was great

Chris was great! Super helpful, responded quickly, and pleasant to work with!

24 April 2026
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Reply from Fly Business

Thank you for your kind words. We’re glad Chris was able to help and make the experience smooth and pleasant for you. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars
Fly Business logo

Reply from Fly Business

Thank you, Basil. We’re glad you appreciated the service. We’re here anytime you need assistance again.

Rated 5 out of 5 stars

Ethan was very responsive and I did not…

Ethan was very responsive and I did not feel pressured to do anything. He made it about my decisions and just provided the necessary options. Well done!

22 April 2026
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Reply from Fly Business

Thank you, Errol. We’re really glad to hear Ethan made the experience comfortable and focused on your needs without any pressure. Providing clear options and letting you decide is exactly what we aim for. We appreciate your feedback and are here anytime you need us again.

Rated 5 out of 5 stars

Very prompt service

22 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Bankim. We’re glad you were happy with the prompt service. We appreciate your feedback and look forward to assisting you again.

Rated 5 out of 5 stars

Good experience


Good responsiveness and follow up

14 April 2026
Fly Business logo

Reply from Fly Business

Thank you, Daniel. We’re glad you had a good experience and that our responsiveness and follow-up met your expectations. We appreciate your support and are here anytime you need us again.

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