Fly&Joy Limited Reviews 56

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and helpfulness, making the entire process smooth and worry-free. Many people highlight the excellent service, noting that their trips were perfectly organized and exceeded expectations, from hotel choices with delicious food and entertainment to convenient locations near airports. Reviewers also appreciate the constant support and quick communication throughout their journeys, ensuring a stress-free and enjoyable vacation. The overall sentiment indicates that the company excels at understanding customer preferences and delivering tailored, unforgettable holiday experiences.

What people talk about most

Holidays

Customers had positive experiences with holidays, often describing them as stress-free, unforgettable, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and attentiveness... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise agents for being... See more

Location

Consumers find location to be positive. Many reviewers were delighted with their holiday destinations, such... See more

Based on these reviews

Rated 5 out of 5 stars

We’d love to tell about our travel experience organized by Fly &Joy. Everything was just amazing! 👍 Special thanks to Sofiia for her organization and advice 💐 – thanks to you, our vacation we... See more

Company replied

Rated 5 out of 5 stars

We would like to sincerely thank Fly&Joy for the perfectly organized holiday in Mallorca! Everything was exactly as we had planned – and even better. From the very first moments of booking to our ret... See more

Company replied

Rated 5 out of 5 stars

Our Tenerife trip with Fly&Joy was perfect! Huge thanks to Nina for her professionalism, care, and constant support. She made everything easy and stress-free, so we could just enjoy the beauty of th... See more

Company replied

Rated 5 out of 5 stars

With warmth and gratitude, I recall my conversations with Sofia. Thank you, Flt&Joy, for organizing such a long-awaited vacation. It felt so comforting to be taken by the hand and guided throug... See more

Company replied


Company details

Written by the company

Fly&Joy is a UK travel company specialising in thoughtfully planned holidays and personalised travel services in the UK, Europe and worldwide. We assist clients with package holidays, flights, hotels, apartments, villas, cruises, tours and excursions, with a strong focus on reliability, care and personal service. Whether it is a beach holiday, a family trip, a city break, a cruise or a more tailored itinerary, our team is here to make the booking process smooth, clear and enjoyable. We support clients before, during and after travel, helping them book with confidence and peace of mind. In 2025, Fly&Joy was proud to be a finalist in the TTG Top 50 Travel Agencies in the UK, reflecting our commitment to high standards of service and customer care. Fly&Joy Limited holds ATOL licence 12602, so eligible flight-inclusive holidays booked with us are ATOL protected. At Fly&Joy, we believe travel should begin with confidence, reassurance and a genuinely personal approach. We are proud to help families, couples, solo travellers and groups create memorable holidays with trusted support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 5 out of 5 stars

I had an excellent experience with…


I had an excellent experience with Fly&Joy travel agency the family vacation to Egypt in the hotel Reef oasis beach ! Big thank you to Maria-Magdalena for the great service. From the very beginning, the agent was professional, friendly, and incredibly helpful. She carefully listened to my preferences and organised a trip that perfectly matched what I was looking for. Thanks to their great organization, my vacation was completely stress-free and truly unforgettable. I highly recommend this agency to anyone who wants a well-planned trip. I will definitely travel with them again in the future!

24 March 2026
Unprompted review
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Reply from Fly&Joy Limited

We’re sincerely grateful for your emotions and photos 😍 May there be many more sunny memories ahead with us ☀️

Rated 5 out of 5 stars

I had an excellent holiday

I had an excellent experience with Fly&Joy travel agency! From the very beginning, the team was professional, friendly, and incredibly helpful. They carefully listened to my preferences and organized a trip that perfectly matched what I was looking for. Thanks to their great organization, my vacation was completely stress-free and truly unforgettable. I highly recommend this agency to anyone who wants a well-planned trip. I will definitely travel with them again in the future!

4 March 2026
Unprompted review
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Reply from Fly&Joy Limited

It truly makes our day to read reviews like yours 💕 Here’s to discovering more sunny destinations together!

Rated 5 out of 5 stars

Thank you Fly&Joy for my nice holiday

Thank you Fly&Joy for my nice holiday, i want give good comment about tour guide Sofia she's very nice, she always doing for very well holiday. Thanks guys keep going

1 March 2026
Unprompted review
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Reply from Fly&Joy Limited

We sincerely appreciate your review 🌸 May each of your future holidays be even better!

Rated 5 out of 5 stars

Fly&Joy is excellent!

Fly&Joy helped us to organise our dream trip to the Maldives. Everything was perfect, we didn't have to worry about a single detail. Thanks to our travel agent Nadiya, the vacation was unforgettable. The team of Fly&Joy is professional and attentive throughout the entire process.

27 February 2026
Unprompted review
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Reply from Fly&Joy Limited

Thank you for your kind words and trust 🤗 There are many more trips ahead for us together!

Rated 5 out of 5 stars

We would like to sincerely thank Fly…

We would like to sincerely thank Fly&Joy travel agency for the amazing trip to Mexico! Special thanks to our manager, Ksenia, for organizing everything so perfectly. She guided us through all the details, answered every question, and was always available whenever we needed help. We truly appreciate her support and professionalism. Highly recommended!

25 February 2026
Unprompted review
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Reply from Fly&Joy Limited

We’re so pleased that your holiday met your expectations 💙 We look forward to many more journeys together!

Rated 5 out of 5 stars

Our first impressions of the cruise

Our first impressions of the cruise were very positive: the ship was exceptionally clean and comfortable, with everything thoughtfully designed. The service on board was excellent — attentive staff and a genuine sense of care.

As for the downsides, there weren’t many entertainment options for children. And our trip ended with a storm, which added more emotions than expected and made us a bit nervous.

Overall, the cruise left us with vivid impressions and an experience we will definitely remember.

9 January 2026
Unprompted review
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Reply from Fly&Joy Limited

Thank you sincerely for your trust and review ✨ May your next holiday be even brighter!

Rated 5 out of 5 stars

Hello everyone 🫶🏻

Hello everyone 🫶🏻
I had a trip twice with Fly&joy 🥰
Great team that will always help and recommend the best. During the trip, they always helped with any questions. Everything was clearly organized and were always in touch with us. I recommend ❤️

15 December 2025
Unprompted review
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Reply from Fly&Joy Limited

Your impressions are our greatest motivation 💛 Here’s to new adventures together!

Rated 5 out of 5 stars

We booked cruise to Canary islands with…

We booked cruise to Canary islands with Fly&Joy. That was amazing experience. Thanks Fly&Joy for great organization and support.

17 December 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you for such heartfelt words 🥰 We’d be delighted to be part of your next holiday

Rated 5 out of 5 stars

An outstanding travel experience – thank you, Sofia and the Fly&Joy team!

I’m deeply grateful to Sofia and the entire Fly&Joy team for helping us choose a tour that matched our wishes perfectly in every single aspect. The hotel, the service, the guidance – everything exceeded our expectations.

Sofia’s communication was incredibly fast, thoughtful, and precise – something you rarely experience even with well-known British travel companies. It was truly impressive. She showed us that Ukrainian service can not only match but surpass international standards.

We will definitely be booking with Fly&Joy again in the future – and recommending them to our friends without hesitation. Thank you for making our holiday smooth, joyful, and worry-free!

14 October 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you for choosing us for your holiday 🌊 We’re looking forward to your next enquiry 😉

Rated 5 out of 5 stars

Mykhailo Medytskyi

Hello, my wife and I visited the very nice island of Crete. We liked everything there and we wanted to thank Fly&Joy for helping us with the organization. Thank you very much, everything was great!

2 October 2025
Unprompted review
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Reply from Fly&Joy Limited

We’re sincerely grateful for your emotions and photos 😍 May there be many more sunny memories ahead with us ☀️

Rated 5 out of 5 stars

Very pleasant communication

Very pleasant communication, thoughtful tour selection considering our wishes, and great advice with suggestions.

5 August 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you for your trust and your lovely review 🤍 We look forward to seeing you on your next adventure!

Rated 5 out of 5 stars

We’d love to tell about our travel…

We’d love to tell about our travel experience organized by Fly &Joy.
Everything was just amazing! 👍

Special thanks to Sofiia for her organization and advice 💐 – thanks to you, our vacation went smoothly and worry-free. The hotel was a perfect choice: lots of entertainment, delicious food, and friendly, attentive staff. Another big plus – it was close to the airport, so we didn’t spend much time on the road.

The trip turned out exactly as we dreamed ❤️
Thank you so much for organizing our vacation!

19 September 2025
Unprompted review
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Reply from Fly&Joy Limited

It truly means a lot to read such kind words 💙 We would be delighted to organise another unforgettable trip for you

Rated 5 out of 5 stars

Thank you Fly&Joy for organizing such a…

Thank you Fly&Joy for organizing such a long-awaited vacation. Thanks to the manager Nina, everything was chosen for us with the children at the highest level, everything was thought out, from the airport to the destination.
I am extremely satisfied and recommend this agency that takes care of everyone. We are very grateful for everything!

23 September 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you for sharing your impressions 🌴 We hope this is just the beginning of many bright journeys together!

Rated 5 out of 5 stars

Love this

We would like to sincerely thank Fly&Joy for an amazingly organized trip! 🌍✈️
The vacation was absolutely unforgettable — full of emotions, total relaxation, and not a single worry. Everything was taken care of down to the smallest detail: smooth flights, a comfortable hotel, exciting excursions, and excellent support throughout the journey.
Special thanks for your attention to our wishes and your quick communication — it was truly a pleasure working with you.
We highly recommend Fly&Joy to anyone looking for a carefree, joyful, and perfectly planned vacation! 💙
Looking forward to our next trip together! 🌞🌴

19 September 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you sincerely for your review 💛 We’re delighted that your holiday brought such wonderful emotions, and we’re already looking forward to planning your next trip ✈️

Rated 5 out of 5 stars

A massive thank you to our tour agent

A massive thank you to our tour agent, Kseniya, for helping us organize our honeymoon to the Maldives! We had the best time! She listened to all our requests and helped us choose an amazing resort that exceeded our expectations.

From the moment we arrived, everything was perfectly arranged. The resort was stunning, with breathtaking views and exceptional service. Kseniya took the time to understand what we were looking for, and it truly made our experience unforgettable.

She suggested fantastic activities, from romantic beach dinners to exciting water sports, ensuring we made the most of our time there.

We can’t recommend Kseniya enough for her professionalism, attention to detail, and genuine care for her clients. Thank you for making our honeymoon a dream come true! We can’t wait to plan our next adventure with you!

20 September 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you for sharing your impressions ☀️ We look forward to meeting you again somewhere in the world of travel! 🌍

Rated 5 out of 5 stars

I want to write a review about a…

I want to write a review about a holiday in Turkey at the Limak Limra Hotel &Resort which was organized for us by the Fly&Joy travel company. We are sincerely grateful to Fly&Joy for this holiday, we really liked everything, the hotel is very beautiful, a large territory, delicious and diverse cuisine, a lot of different entertainment for children. We are just thrilled! Thank you and recommend it!

3 September 2025
Unprompted review
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Reply from Fly&Joy Limited

Thank you sincerely for your review and recommendation 💙 We’d be delighted to create another perfect getaway for you

Rated 5 out of 5 stars

Excellent holiday organisation

With warmth and gratitude, I recall my conversations with Sofia.
Thank you, Flt&Joy, for organizing such a long-awaited vacation.
It felt so comforting to be taken by the hand and guided through doubts, choices, and worries.
Your reminders about insurance were priceless, and the message “How was your flight?” touched my heart. Thank you for your service and for my wonderful holiday🎉⛱️🏊‍♀️.

3 August 2025
Fly&Joy Limited logo

Reply from Fly&Joy Limited

Thank you for trusting our team 🌴 We hope this is just the first of many holidays with us

Rated 5 out of 5 stars

Amazing experience with Fly&Joy Travel Agency

We had a fantastic trip thanks to Fly&Joy and their manager Nadiya! From the start she was super helpful, attentive and she made everything easy and stress-free. Everything was taken care of- flights, transfer, hotel. We are so grateful for everything!
I highly recommend Fly&Joy❤️🌺

28 August 2025
Unprompted review
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Reply from Fly&Joy Limited

It truly makes our day to read reviews like yours 💕 Here’s to discovering more sunny destinations together!

Rated 5 out of 5 stars

Luiza

Wow, I just got back from an incredible week-long adventure in Spain! I can't thank Nadiya and Lilia from the Fly&Joy agency enough for their outstanding service. They executed my vacation request with absolute perfection and total professionalism. I’m beyond satisfied and wholeheartedly recommend this agency to anyone looking for a team that genuinely cares for and understands every client. Fly&Joy, you are simply the best!

18 August 2025
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Reply from Fly&Joy Limited

Thank you for your emotions and recommendation ✈️ We’d be delighted to organise another perfect holiday for you

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