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See what reviewers are saying

Rated 3 out of 5 stars

The Fluminer L1 is an average miner for the price. It works as advertised, mining at 5.3Gh/s, but it gets a bit warm after extended use, even with proper ventilation. Shipping was fast, but the packag... See more

Company replied

Rated 2 out of 5 stars

I really want to buy one of this but I'm still hesitant... You had a lot of costumers already bought the FLUMINER L1 but no one dare to make an unboxing and actual honest performance review with vide... See more

Company replied

Rated 1 out of 5 stars

Fluminer is definitely a scam, BEWARE!!!!! I ordered a miner and paid for it, I contacted support a few weeks after I ordered my miner and they said they have no record of my purchase. I emailed them... See more

Company replied

Rated 1 out of 5 stars

I ordered a Fluminer L1 on February 1, 2025 (Order #10803). Since then, I have not received any updates or status changes regarding my order. The website is currently under maintenance, and the su... See more

Company replied

Company details

  1. Cryptocurrency Service

Written by the company

The Fluminer L1 is a state-of-the-art Scrypt algorithm miner that redefines modern mining with an exceptional performance of 5.3Gh/s and energy-efficient power consumption of just 1200W.


Contact info

1.8

Poor

TrustScore 2 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware for customer service and support.

So this company does not care about their customers or the previous units that they’ve sold. I ordered an L one from them last year when it was released when I received my flu minor in February. It only worked with a few mining pools. Multiple people have been asking for updates to get this fixed. I even joined the telegram. And there are multiple people asking and they just keep being told to wait or they ignore the message. They’re too busy promoting new machines to L1 pro the L2, the T3, but they’re not fixing the previous machines that they have sold. So they did release a software update for the L1 pro. Which came after the 5.3 and the 5.6. Anybody who ask or badmouth their customer service they immediately block and removed from the group. Someone asked me about getting a T3 and I told them I would wait instead of buying one due to their lack of customer service and Their unwillingness to release software updates so you can use the machines on different mining pools. I was immediately blocked and banned from the group. I have four of their machines I bought 4 5.3 and I can’t use them on any pool that I want. Someone that is new to mining like I am I would recommend a different company. Do not buy anything here. Save your money and buy from a company that is not new and that has better customer service. It should not take over a year for a firmware update.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Still Waiting – Order #10748 – Please Refund My Hard-Earned Money

Hi Fluminer Team,

It has been over seven months since I placed my order (#10748) and paid via Bitcoin on January 26, 2025. Since then, I have sent more than 15 emails to your support team, hoping for even a single reply. I have tried Live Chat too, nothing worked.

I am not writing this out of anger, I am writing out of sheer frustration and helplessness. This was not easy money. I worked hard, day and night, to save up. It is not something I can just shrug off. I am not asking for a favor, I am asking for fairness.

Please do not ask me to email support at fluminer.org again. I have done that repeatedly, and I have never received a response. That door feels closed.

All I am asking now is for a full refund to the Bitcoin address below:

bc1pg6sfeax2sjh8sdr2h3sgkg0lye4y5xpg8wzxhzzv7dgcl5fu3tcsr96uuc

I have never received the product. I have never experienced your service. All I have experienced is silence. If you can resolve this and refund the amount, I will gladly remove all reviews. I just want closure.

Please do the right thing.

Sincerely,
Robin

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Still no communication after around 3.5…

Still no communication after around 3.5 months of waiting and messaging daily to the chat and the support email they say to send messages to in every reply on Trustpilot. interesting they are still getting new reviews on Trustpilot when the site has been taken down for a few days. Definitely more then one investigation going on about these scammers. Obviously all the non one star reviews are fake profiles that Trustpilot wont do anything about.

4 June 2025
Unprompted review
Rated 1 out of 5 stars

it is a scam

it is a scam, I placed order #10731 was placed on January 24, 2025 and still (May 15, 2025) is "Processing". I wrote many emails, I wrote many chat messages, but still no response.

15 May 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi Zdena,

We take all feedback seriously and understand that order-related concerns can be frustrating. However, as this is a public forum, it’s important to clarify that anyone can post claims, and we have a responsibility to verify the authenticity of each order before any resolution can be provided.

Regarding your reference to Order #10731: For privacy, security, and accurate support, we kindly ask that you contact our team directly via Live Chat at https://fluminer.org or by email at support@fluminer.org, using the same contact details provided at checkout.

If your order was placed and there is a genuine issue, we will absolutely investigate and resolve it as a priority. However, we must also protect our business and customers from misinformation or malicious activity.

We encourage you to reach out through the proper channels so we can assist you directly and appropriately.

Thank you for your cooperation,

Fluminer Team

Rated 1 out of 5 stars

100% A SCAM WEBSITE

FLUMINER. ORG IS 100% A SCAM. PLEASE DO NOT BUY FROM THIS SHOP. I ORDERED THE FLUMINER L1 5 MONTHS AGO AND I DIDN’T RECEIVE THE MINER JET. I HAD SENT MANY EMAILS TO THEM AND I DIDN’T GET ONE BACK, AND I THINK THEY WILL NEVER ANSWER.

30 December 2024
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Customer,

We take your concern seriously and want to clarify a few key points.

Our support team is committed to resolving all customer issues, especially those related to delayed shipping or logistics. If your order ID is legitimate, there is no scenario where it would remain unresolved for this long—we encourage you to carefully check your inbox and ensure our emails haven’t landed in your spam or junk folder.

Public platforms like Trustpilot allow anyone to post claims, whether verified or not. That’s why it's essential to contact us directly so we can protect your privacy, validate your order, and take appropriate action.

👉 Please email support@fluminer.org or reach us via Live Chat at https://fluminer.org with your order number and the contact details used at checkout.

If your order exists and there’s an outstanding issue, we will absolutely make it right.

Sincerely,
Fluminer Team

Rated 1 out of 5 stars

Ordered a Fluminer on 3-15-25

Ordered a Fluminer on 3-15-25. They have not responed to my emails or using the chat.
Buyer beware!

15 March 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi Ceferino,

Thank you for your feedback. We're sorry to hear about your experience and want to assure you that we take all concerns seriously. Please follow up with your order ID through our official support channels so we can investigate and resolve your case promptly.

While we’ve encountered a number of misleading reviews and blackmail attempts from competitors, we understand that not all feedback can be verified at face value. That said, your situation will be fully reviewed, and if your order exists in our system, our team will ensure it is addressed as quickly as possible.

Regards,
Fluminer Team

Rated 1 out of 5 stars

COMPLETELY FALSE

COMPLETELY FALSE, THEY ARE NOT CONTACTING ME FROM ANYWHERE. AND THE REVIEWS ARE NOT PAID, IT IS THE REALITY YOU ARE SCAMMERS, YOU DO NOT ANSWER BY THE CHAT ON THE PAGE NOR BY EMAIL.

ALSO ON THE PAGE IT SAYS "24/7 ONLINE CHAT" ALSO FALSE, I ALREADY REALIZED THAT I LOST MY MONEY, THEY WILL NEVER SEND THE MINER,

8 May 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi Brayan,

We understand your frustration and truly regret that you’re feeling this way. Please know that we are actively working to resolve your issue. Our team has attempted to reach out via the email address provided, but it seems our messages may not be getting through.

We kindly ask that you try contacting us again using an alternative email address or through the live chat on our website. Our support system is monitored, and we’re committed to assisting you.

We also encourage you to remain patient as our team investigates your case. If your order exists in our system, it will be handled with priority and care. We stand by the integrity of our platform and are here to support you every step of the way.

Regards,
Fluminer Team

Rated 1 out of 5 stars

The Local Police have been informed…

The Local Police have been informed about the Scam this website is operating under Fluminer.

Website is being monitored, while the Scam continues...

Warning, Do Not fall for these Scammers.

18 February 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Evo,

We firmly deny your claim and want to clarify that Fluminer is a legitimate company committed to delivering high-quality mining hardware and professional customer support.

If you have placed an order with us and are facing any issues, we kindly ask that you contact our support team through the official channels. We are unable to verify or resolve individual cases through public forums, and addressing your concern properly requires order-specific information.

We take all verified customer inquiries seriously and are committed to assisting you. Please reach out to us directly so we can look into your case and provide the necessary support.

Sincerely,
Fluminer Team

Rated 3 out of 5 stars

Decent build but performance is…

Decent build but performance is inconsistent. Setup instructions unclear. Mining returns are below advertised rates.

4 April 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Faisal,

Thank you for your feedback. We're glad to hear you found the build quality satisfactory, but we're sorry to learn about your concerns regarding performance and setup.

Mining returns can vary based on factors such as network difficulty, pool settings, and environmental conditions. We strive to provide accurate performance estimates, and we’re happy to assist in optimizing your setup to achieve the best possible results.

Please reach out to our support team so we can provide clearer guidance and help address any inconsistencies you’re experiencing. Your satisfaction is important to us, and we’re here to ensure you get the most from your miner.

Sincerely,
Fluminer Team

Rated 1 out of 5 stars

It is a fake website

It is a fake website. I confirmed through China. Do not fall for this scam! Fluminer.org are criminals!

15 April 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Dear James,

We firmly deny the claim that our website is fake. Fluminer is a legitimate company, and we operate transparently, with verified operations and manufacturing in China.

If you have specific concerns or doubts, we encourage you to contact our support team directly for clarification. We are committed to addressing any valid inquiries and providing proof of our legitimacy.

Public claims should be based on verified facts, and we remain open to assisting any customer seeking genuine support.

Sincerely,
Fluminer Team

Rated 1 out of 5 stars

Fake!!

Fake!!! fluminer.org is fake and all reviews are fake!!

13 April 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi Herman,

We strongly deny the claim that Fluminer.org is fake. We are a legitimate company committed to delivering high-quality products and honest service to our customers.

We welcome genuine feedback and are always available to assist with any valid concerns. If you have specific issues, please contact our support team directly so we can address them appropriately.

Public accusations without evidence are misleading, and we remain dedicated to transparency and customer satisfaction.

Sincerely,
Fluminer Team

Rated 1 out of 5 stars

I placed a order on 17th of January…

I placed a order on 17th of January #10697 still sat on processing.
Emailed multiple times for updates and have not received any emails back.
Im officially requesting a refund.

I am still waiting for a response. U seem to message back here. But not to a direct email.

17 January 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi James,

Thank you for reaching out. We take all customer concerns seriously; however, as this is a public platform where anyone can make a claim, we must emphasize that we are only able to take action after verifying order details through our official support channels.

To ensure privacy, security, and accurate handling, we kindly ask that you contact us directly via Live Support at https://fluminer.org or email support@fluminer.org with your order number (#10697) and the contact information used at the time of purchase.

If your order is valid and there is indeed an issue, our team will give it immediate attention and resolve it accordingly. We appreciate your cooperation and look forward to assisting you directly.

Best regards,
Fluminer Team

Rated 1 out of 5 stars

53 DAYS & STILL NOTHING - Empty promises and $3,099 gone

I am FURIOUS. It has now been 53 DAYS since I ordered a Fluminer L1 Dogecoin & Litecoin Miner on January 18, 2025 (Order #10704, $3,099), and I have:
- Received NO product
- Received NO shipping confirmation
- Received NO email communication
- Received ONLY empty promises on Trustpilot

My attempts to reach them:
- January 23: First support inquiry - ignored
- January 29: Detailed follow-up email - ignored
- February 4: First Trustpilot review - they replied promising "immediate" contact
- February 18: Second follow-up email - ignored
- February 18: Second Trustpilot review - they replied promising resolution "within 24 hours"
- February 24: Third follow-up email - ignored
- February 24: Website live chat submission - ignored
- February 26: Third Trustpilot review - no response this time

This company follows a clear pattern: they ONLY respond to negative Trustpilot reviews with empty promises of communication and resolution, then completely ignore those promises.
I've now spent almost two months waiting for either my $3,099 miner or ANY genuine communication from this company. They claimed on their website that orders ship within 5 business days.
I'm posting this review because it seems the ONLY way to get their attention. To Fluminer: either ship my product, refund my money, or at minimum provide ACTUAL communication about the status of my order.
Order details proving I'm a legitimate customer:

Order #10704
Date: January 18, 2025
Product: Fluminer L1 Dogecoin & Litecoin Miner 5.3GH/s
Amount: $3,099.00

18 January 2025
Unprompted review
Rated 3 out of 5 stars

Average performance overall

Average performance overall. Had issues with network connectivity. Temperature control is hit or miss.

27 December 2024
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Iskandar,

Thank you for your feedback. We’re sorry to hear that you’ve encountered network connectivity and temperature control issues. Our team is continuously working to improve the performance and stability of our miners.

For connectivity concerns, we recommend checking your network setup and ensuring your firmware is up to date. Regarding temperature control, proper ventilation and cooling are essential for optimal operation. If the issue persists, please reach out to our support team—we're happy to assist and troubleshoot further.

We appreciate your insights and your support of Fluminer! 🚀

Best Regards,
Fluminer Team

Rated 3 out of 5 stars

Middle range quality

Middle range quality. Support team hard to reach. Mining returns are inconsistent but workable.

29 December 2024
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Neta,

Thank you for your feedback. We appreciate your honest review and understand that consistency and support are crucial aspects of your mining experience.

1). Product Quality & Performance:

Our miners are designed for reliable performance, and we continually strive to enhance their efficiency and durability. If you have specific concerns, we’d love to hear more so we can improve.

2). Support Team Accessibility:

We acknowledge that response times may vary, especially during peak periods. We are actively working to expand our support team to provide faster assistance. Please feel free to reach out via email or our official support channels for prompt responses.

3). Mining Returns:

Mining profitability can fluctuate due to network difficulty, market conditions, and power efficiency. While we optimize our hardware for stable hashrates, external factors may affect daily returns. If you need assistance in optimizing your setup, we’re happy to guide you.

We value your input and are committed to enhancing both our products and customer support experience. Thank you for choosing Fluminer! 🚀

Would you like me to adjust anything further?

Best Regards,
Fluminer Team

Rated 1 out of 5 stars

Yeah, it's a scam. -Scammed in Tulsa-

Look at the review by HollyAnne Lockard. The reply to her from "Fluminer" is signed "VoskCoin Team". Looks like they can't even keep their scams straight. Apparently, they also run VoskCoin.org - another scam website.

Note that all of the positive reviews are not verified reviewers.
I ordered 3 machines on 2/6/25 for a total of 8,700 USD worth of Bitcoin. They state that they will ship in no more than 5 days. It's now been 2 weeks with 3 attempts to use the support link and support email with account email and order number and there is no reply. I also tried to use the chatbot with no reply. The wild part is the likely scam website that I ordered from(.org) comes up on google as the official website. the official is likely the (.com) version. This is likely the source of the scam. I live in Tulsa Oklahoma. I work hard and these scammers are screwing normal folks and getting rich doing it. And just in case the scammers reply: I did give my order number and email, so don't act like I didn't. I log into your website daily only to see the status as "Processing", when I should at least be able to get an update. I have a feeling I won't be getting one because this is a fraud website.

Edit 2/24/25: As when and where requested below, I sent yet another email 4 days ago. Surprise surprise, no response.

Edit 2/27/25: email sent, no response.

edit 2/28/28: I did some digging on blockchair: I traced my transaction back to the following address:

bc1q2htafyvs5dpv3ql6kzqkfpchvv0jr37pa7d06m

it has about 180,000 usd of bitcoin in it. They appear to use several layers of empty accounts per transaction to cover their tracks. It's all on the blockchain though. Start with the wallet you sent them money to and keep looking at transactions, trace it back. I'll also report this to all of the exchanges. they will surely blacklist this wallet.

March 3 2025: still no reply, miners or 8700 USD. Scammers.

March 6 2025: Exactly one month later and still no email, miners, or money. I guess scammers don't give refunds.

March 14th - hey, what do you know? Still a scam..

March 18th - I've got those.... low down, dirty, Stinking, Scammed By Fluminer.org blues....

Thought I'd make some money, but now there's holes in my shoes.

Got those low down, scammed by fluminer.org blues.....

5 February 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Hi John,

We sincerely apologize for the delay in your order and any frustration this has caused. To clarify, Fluminer.org website is our official site, and we are currently working on fulfilling all pending orders, including yours.

Our support team has been experiencing a high volume of inquiries with a few logistic setbacks that has now been resolved, but we assure you that all your order is being processed. We understand the importance of timely updates and are working on improving our response times.

Please send us your order number again via support@fluminer.org, and we will prioritize checking on your order status and providing an update as soon as possible.

Thank you for your patience and understanding. We appreciate your business and are committed to resolving this matter for you.

Best regards,
Fluminer Team

Rated 1 out of 5 stars

Fluminer is definitely a scam

Fluminer is definitely a scam, BEWARE!!!!! I ordered a miner and paid for it, I contacted support a few weeks after I ordered my miner and they said they have no record of my purchase. I emailed them copies of the order and payment. Now they are saying it’s the wrong site. Customer support claims I used the wrong site, however, they email address they are replying from is the same email address and company information the order and payment confirmation came from!!!!

19 February 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Kelley,

We take all customer concerns seriously and want to resolve any issues as quickly as possible. After reviewing our records, we do not have any order matching the details provided. It is possible that you may have mistakenly placed an order through a third-party or fraudulent website imitating Fluminer.

To assist you further, please provide the following details via our official support email support@fluminer.org:

1). Your order number
2). Payment transaction ID
3). The exact website where you made the purchase

If any unauthorized parties are falsely representing our company, we want to take immediate action to prevent further issues. Please rest assured that we are committed to transparency and ensuring our customers receive their products as promised.

We appreciate your patience and cooperation in resolving this matter.

Best regards,
Fluminer Team

Rated 1 out of 5 stars

Still waiting, waiting and waiting.

Ordered on 07/01/2025, there is no update. I have sent various emails and did not receive any reply. I did get hold Customer Support on Live Chat, but can not gave me any answer. I'm still waiting, waiting and waiting.
Updated on 19/02 - Still no reply from Fluminer
Updated on 21/02 - Still no reply from Fluminer
Updated on 25/02 - Still no reply from Fluminer
Updated on 05/03 - Still no reply from Fluminer

18 February 2025
Unprompted review
Fluminer logo

Reply from Fluminer

Dear Calvin,

We sincerely apologize for the delay and the lack of communication regarding your order. We understand how frustrating this must be, and we truly appreciate your patience.

To assist you as quickly as possible, please send your order ID to our support team so we can look into your case immediately and provide an update.

We are actively working to resolve any outstanding orders and we assure you that your concern is a priority for us. If you have already reached out via email, kindly resend your details so we can ensure a prompt response.

Once again, we deeply regret the inconvenience and appreciate your understanding. We will do our best to resolve this for you as soon as possible.

Best regards,
Fluminer Team

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