Flower Shops Network Reviews 1,230

I ordered a bouquet for my wife for our 30th anniversary which never showed up it wasn’t till the next day after our anniversary the flower shop then decided to inform me after I contacted them to say the bouquet was a now show.They informed me they had no florists available I asked for a full refund I’m still waiting.The customers service is atrocious I would advise no one to use this company vey very unprofessional!!!!!

We orderded flowers for a birthday
But on that day we got a phone message saying that they could not find a flowerist . We asked for a refund and they said 2 to 3 days , well its been over 3 weeks and we still don't have our refund

Having placed an order for £57, on the day the delivery was meant to take place at 1pm advise they could not fulfil order, now been waiting 3 weeks for a refund and still do not have. Called customer services 30 mins on the wait line then asked to leave message no agent available number supplied in social media channel does not exist - Terrible experience

Ordered flowers for my wife’s Birthday, did not receive any order confirmation or order number -
sent emails no response.
On the day flowers did not turn up and it took days to get any communication and had to go through credit card company to get money back. If I could give zero I would but if you want flowers go else where to avoid disappointment.

Would give this zero- i believe its a scam- beware

Dear Zsolt Bardi,

Thank you for your recent order with us. Unfortunately, we regret to inform you that we are unable to process your order today. We sincerely apologize for any inconvenience this may cause.

As a result, we will be processing a refund for your order as soon as possible and it should reflect on your account within 3-5 business days. We understand that this may not be the outcome you were hoping for, and we are truly sorry for any disappointment or frustration this situation may have caused.

I ordered flowers on Wednesday 22nd for a lady who was leaving work on Friday 24th.
The order and payment were accepted immediately.
On Friday 24th I recieved an email at 12.51pm saying the order couldn't be fulfilled as no florists were available and offering a full refund within 5 working days.
This left me no time to organise anything else for the lady's leaving present.
How can you as a flowershop/ delivery service think this is acceptable business practise?
The email also said you hoped you can help with any future orders.
I can assure you that there won't be any. Pathetic!!!

Placed Birthday order 3 days ago and at 1 pm today they advised they could not fulfill the delivery. Operating under false pretences.

A full refund was deposited to my account on the 14th of May.

Would give zero stars if could.
Do not use this company.
Order placed for mothers day on 8th March. Received email from them the day before mothers day saying order cannot be fulfilled. Still awaiting a refund 6 weeks later. Now instructed by credit card company to take action.
Company is appalling. AVOID

Follow up to earlier review. Still no refund.
Why aren't trading standards closing this business down?

Like many here, the company took my money, then told me at the end of the day that they could not find anyone to deliver until the following day. It's a con, scam, dishonest business; they have no intention of delivering the same day. DO NOT USE THIS COMPANY

Thrilled with the service my friend sent me a picture of the flowers. She was thrilled and the flowers were fabulous

Absolutely appalling. Order not fulfilled and spent 3 hours on their customer care line as “caller number one” - which was never answered. My mother is terminally ill and this was one of the worst experiences I have had. Terrible - avoid at all costs!

Driver was very diligent despite having trouble finding the address.

Absolutely shocking company, order placed and received confirmation then next day they said they could fulfill the order. That was back in march and still no refund. I'm concerned I won't receive one either but won't be for the want of trying. Please avoid.

I ordered flowers and paid for next-day delivery. I received a confirmation email. I was not informed until late the following day that they were unable to deliver and would cancel the order. Twelve days no refund. They send very placating responses....thank you for reaching out..... blah blah. Totally unacceptable.

Do not use this company..they're an absolute joke.
Ordered flowers to be delivered to a London address..and made payment.
Five minutes after confirming my order I received a second email saying that has no one to deliver to a London address and I would receive a refund

2 weeks past still no refund..no further communication from them

This us a Scam set up

This company is a fraud. And should know that flowers are bought for occasions happy and sad so they are massively disappointing people daily. Promise to deliver then don’t deliver at all. After weeks of nonsense from them regarding a refund I had to go through my bank for a chargeback.and seems to be the same for most people using them are let down. They should not be in business.

Order flowers to be delivered the following day. Received an email AFTER my money was taken confirming they could not deliver the order and my money would be refunded. 4 weeks later - still no refund. Very concerning so I had to contact the bank to force the refund.

Flower shop networks, didn't get my Daughter's birthday flowers delivered on time, it wasn't giving a reason just a promise for the money to be deposited back.
After 17 days, I still waiting for the deposit of my money to the bank.
Save your self the hassle.
Regards.
Juan Manzo.