Floryday Reviews 14,385

Ordered a linen dress small
When it arrived it looked like size 16-18
Far too large. Tried to email company but failed 4 times. Wish to return and can't get through. Would not recommend.

From reading the negative reviews after ordering I was expecting poor quality. Pleasantly surprised though with two out of three very good and the third is ok but not so well made. Advise …..Read description carefully and it should be ok. I won’t bother to return one as prices are good. They fit well . Ordered a medium size . I’m a petite 12/14 as a rule. Good fit !
For holiday wear I’m happy as the material perfect weight. Delivery took a while but came after about 2 weeks.

I would give this company a zero if I could. It took two months to receive my order. None of the items look like the pictures. One pair of floral pants looked like they were a light beige and described as beige, but they are pink. The quality is cheap and clothing runs large. Nothing fits me. . Both of my orders came from two different addresses and it looks like a personal address. I have emailed customer service several times, as well as their support site that comes with the packaging, but have not heard a word. There are no instructions to return items. I will never order from them again.

The product was as described, although I would have liked the body of the bag to have been thicker/better quality and more compartments inside. The biggest problem was delivery - very slow. it was ordered and paid for on the 13th February and finally arrived today the 3rd March, over three weeks! I think it must have been around the world! It was a standard postage service but even so took a lot longer than it should! The other thing was that i was unable to track the order and I had to message customer enquires to get acknowledgement that my order had been sent. They did reply, but only because I said if they didn't i would put in a dispute with Paypal if they didn't. Not sure I will be getting more stuff from this seller, what is the point of having a tracking number if it does not work?

I have been a Flory customer for years and have always been satisfied. I've returned a few items over the years with no problem. I'll continue to buy from Flory.

Dear [redacted],
Our customer representative has replied to your Ticket #9384[redacted]：

Thank you for your email.

We can totally understand your concern. We are sorry to hear that your package has been stolen. But you should understand that this is not something we can control .This is not our mistake but your local delivery company.So we strongly suggest you can directly contact your local delivery company for compensation, it definitely will be more efficient and helpful for you . We sincerely hope you could kindly understand this.

Thank you again for your time. Please contact us if you need any further assistance.
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I got a rubber pair of shoes when my order arrived, and they said to keep them and they will give me a 10% refund. I ordered the leather gator shoes in black and brown and got a rubber pair instead.

They sent wrong color shoes and wrong size. When I brought to their attention, they offered me a discount of 50% to buy what I originally ordered and paid for. Avoid this company. They will rip you off

Floryday do not respond to emails, nor do they have a phone number for customer service. They have photos that are not representative of their products. When products ordered are received, they are not as described and when a refund or return is requested they deliberately exceed the 14 day time limit so you will lose your right to a refund or return in accordance with their policy. Any written response from them is in poor and broken English, to such an extent that they are not understandable.

Great pictures online but terrible quality and size in person. Poor quality material and make very cheap looking. I have requested refund and have contacted them twice now escalated issue with paypal who have a responsibiity to not allow payments via their site when it is such poor quality products.

Made in China Bad quality- really awful fabric - will probably go up in flames if you walk quickly! Difficult to return items won’t be using again.

Quality was dreadful, sizing was erratic, and they make it almost impossible to return items

This is a sham of a company poorly made clothes ,can't get intouch about returns , and when you do they don't want to know or give money back stay away from this company

Recently ordered a Swagger Coat from this company. Very disappointed when it arrived. Thin fabric and very cheap looking. They told me not to bother to return it as the shipping costs would be too high. Instead they have offered me a voucher worth a proportion of the cost of the coat so that I can purchase something else. I will still need to pay shipping costs when and if I purchase something else. The customer service and website were diabolical to say the leastl.

Good quality material. Beautiful jacket
Fits to the T
Prompt shipping

Bought a jumper recently. Looked great on the photo. Cost was around £27. It arrived, nothing like the image. Cheap looking and colour, style totally different. Tried to return it but was advised it wasn't worth it as itwould cost £10. They offered a credit note of £17. Jumper went straight to a charity shop. Will not use this company again.

I returned some dresses complete with tags and in their original packing. It took me weeks to get the right answer from customer service. Several more weeks have passed and I still have not received any refund

Iam very satisfied with the company and all its products. The were always very helpful.

I ordered 3 tops for my wife and due to the price of each item she wasn’t expecting to much but when they arrived they were exactly how they looked on the website and the quality of all of were really good she loved them so much she has already picked out the ones she wants for January and February for me to order Terry

Order takes much too long to deliver 2 months now