Our absolute go to for all ticket bookings. We have used Florida Tix several times now and always find the tickets to be fairly priced and the customer service second to none. Fast, friendly, great co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Floridatix is great, we've used them atleast 5 times now over the years and they've always been the lowest price around, and their customer care team is fab. Penny just personalised my holiday tickets... See more
Company replied
Booked a couple of things now with Floridatix. Prices seem really good when comparing with others. Latest one we booked I needed some clarification on the finer details so got in touch through custome... See more
Company replied
Got in touch with floridatix as we needed theme park tickets asap . Booked the holiday last-minute so everything was a rush . Penny was our port of call and she was fantastic. Sorted the tickets immed... See more
Company replied
Company details
Written by the company
FloridaTix are the UK's leading Florida ticket experts! We specialise in Disney tickets, Universal tickets, SeaWorld tickets & top Florida attractions at unbeatable prices. Book your tickets now with deposits from just £20 per person. Trusted by thousands of UK customers. UK-authorised seller of official Orlando Theme Parks
Contact info
First Floor New Oxford House, 16 Waterloo Street, B2 5UG, Birmingham, United Kingdom
- 0330 100 3130
- tickets@floridatix.com
- floridatix.com
4.8
Excellent
693 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Was really easy and quick
1 May 2026
Unprompted review
Reply from FloridaTix
We’re delighted to hear that you found the process quick and easy—that’s exactly what we strive for.
I found this company amazing I’ve used…
I found this company amazing I’ve used them 3 times now and always give the best deals and unlike most places they have amazing customer service who answer very quickly and are so helpful. I accidentally messed up my booking and penny and Matthew made it stress free, they fixed and amended it straight away and did so saving me even more money. They are also amazingly polite and helpful :) thank you floridatix, I’m sure I’ll use you again in the future
6 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your continued support and for sharing such a wonderful review! We’re thrilled to hear you’ve had great experiences with us time and time again. Penny and Matthew will be especially pleased to know they were able to turn a stressful situation into a smooth and positive one while even helping you save more money along the way. Delivering helpful, friendly, and responsive customer service is incredibly important to us, so your kind words truly mean a lot. We really appreciate your loyalty and look forward to helping you plan many more trips in the future!
Penny was amazing.i had made a booking…
Penny was amazing.i had made a booking earlier in the day and forgot to apply a discount code. I messaged her and she sorted it really quickly. Thanks alot penny
5 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review!
We’re so pleased to hear that Penny was able to help resolve this for you quickly. She’ll be delighted to know her prompt support made a difference to your booking experience.
We really appreciate you taking the time to share your feedback, and we hope you have an amazing trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Very helpful support
Just had to make a change to an order due to unforeseen circumstances. Penny was fantastic and guided me through the best way to make the change. Great service.
Thanks
4 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review!
We’re so pleased to hear that Penny was able to support you through your booking change and guide you towards the best solution. We understand that unforeseen circumstances can arise, so it’s wonderful to know she made the process as smooth as possible.
We really appreciate your kind feedback and will be sure to pass your thanks on to Penny. If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Booked tickets online chat Sarah
Booked tickets online chat Sarah.
Great service smooth order.
Def 5 star
4 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review!
We’re so pleased to hear that you had a smooth booking experience and that Sarah was able to assist you via online chat. It’s wonderful to know you received great service from start to finish.
We really appreciate your 5-star feedback and hope you have an amazing trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Penny was super helpful and efficient
Penny was super helpful and efficient. Booking of all tickets went very smooth.
Thank you
3 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review!
We’re delighted to hear that Penny was so helpful and efficient, and that your booking process went smoothly from start to finish.
We really appreciate your feedback and will be sure to pass your kind words on to Penny. We hope you have an amazing trip, and if you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
My error quickly resolved
I didn’t realise that I had mistyped my email address until a day after ordering Disney Magic tickets (wondered why I didn’t get an immediate confirmation email!). Quick email to FloridaTix and Penny replied saying she had corrected the email address and sent confirmation of payment. Excellent personal service.
3 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review!
We’re so pleased to hear that Penny was able to quickly resolve the issue with your email address and ensure you received your confirmation without any hassle. Mistakes can happen, so it’s great to know everything was sorted smoothly for you.
Providing efficient and personal service is really important to us, so your feedback means a lot. We’ll be sure to pass your kind words on to Penny.
We hope you have a fantastic trip, and if you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Amazing service from Penny at floridatix
Spoke with Penny today from FloridaTix and she was amazing to deal with. My query was answered immediately and without any hesitation I would recommend floridatix 1000% and especially Penny as she was really friendly, helpful and knowledgeable. Thanks again Penny x
3 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your amazing review!
We’re thrilled to hear that Penny was able to assist you so promptly and make such a great impression. She’ll be delighted to know you found her friendly, helpful, and knowledgeable.
Your 1000% recommendation truly means a lot to us—thank you for taking the time to share your experience! We’ll be sure to pass your kind words on to Penny.
We hope you have a fantastic trip, and if you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Wanted to change my tickets and…
Wanted to change my tickets and although I had to cancel and rebook, this was a very smooth process and Penny was quick to respond to my messages and very helpful in sorting my new booking . After checking with other ticket providers they were also the cheapest. 100% recommend to anyone . Well worth taking out the protection cover too
3 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We’re so pleased to hear that, although you needed to cancel and rebook, the process was smooth and straightforward. Penny will be delighted to know her quick responses and support helped make everything easy for you.
It’s also great to hear that you found us to be the best value compared to other providers, and that the protection cover gave you added peace of mind—something we always recommend.
We really appreciate your 100% recommendation and your kind feedback. We hope you have an amazing trip, and if you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Penny is a credit to the team
I had a really positive experience with Penny at Floridatix. We needed to make a change to our booking due to a change in passengers, and I was worried it would be complicated—but Penny made the whole process straightforward.
She was quick to respond, even over the weekend, and kept everything clear and stress-free. She arranged the refund and sorted our new tickets efficiently, all while being friendly and reassuring throughout.
Great customer service and genuinely appreciated—thank you again, Penny!
3 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review!
We’re delighted to hear that Penny was able to assist you with your booking changes and make what could have been a complicated process feel straightforward and stress-free. She’ll be especially pleased to know her responsiveness and support—even over the weekend—made such a positive difference.
Providing friendly, efficient service is something we pride ourselves on, so it’s fantastic to hear this reflected in your experience. We’ll be sure to pass on your kind words to Penny.
Thank you again for taking the time to share your feedback, and we hope you have an amazing trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Easy to book and good value for money
Easy to book and good value for money.
Reminder emails very useful.
1 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your great review!
We’re so pleased to hear that you found the booking process easy and our tickets good value for money. It’s also great to know that the reminder emails were helpful—those little touches are important to us.
We really appreciate your feedback and hope you have a fantastic trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Penny was absolutely fantastic
Penny was absolutely fantastic, communicated well and made sure all my questions were answered 😊 Quick replies and easy to respond to, nothing was too much to ask.
1 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review!
We’re thrilled to hear that Penny provided such fantastic service and made sure all your questions were answered. She’ll be delighted to know her quick responses and helpful approach made everything easy for you.
We really appreciate you taking the time to share your experience, and we hope you have an amazing trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Great price for the Seaworld package
Great price for the Seaworld package, immediately received the e-tickets upon payment. Wonderful, easy smooth service, recommended to all for all your Orlando needs A+++
28 April 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We’re delighted to hear you were happy with the price of your SeaWorld package and that your e-tickets were delivered straight away. Providing a smooth, quick, and hassle-free service is exactly what we aim for.
Your recommendation and rating mean a lot to us—thank you for taking the time to share your experience! We hope you have an amazing time in Orlando, and if you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Penny was great
Penny was great, immediate replies and very knowledgeable of what ticket includes what and which would be best for our holiday.
1 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your lovely review!
We’re so pleased to hear that Penny was able to assist you so efficiently and provide clear, knowledgeable advice on the best ticket options for your holiday. She takes great pride in making sure everything is straightforward and tailored to each customer.
We really appreciate your feedback and hope you have an amazing trip! If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Penny has been incredibly helpful
Penny has been incredibly helpful in helping me navigate through the complexities of buying Universal tickets.
Not only that, but Floridatix worked out over £100 cheaper than the agents with whom we booked our holiday.
Highly recommended.
1 May 2026
Unprompted review
Reply from FloridaTix
Thank you for your fantastic review!
We’re so pleased to hear that Penny was able to guide you through the process and make buying your Universal tickets much easier. It’s great to know she could help simplify things and ensure you felt confident in your choices.
We’re also delighted we could save you over £100 compared to other agents—that’s exactly what we aim for!
Thank you for your recommendation, and we hope you have an incredible holiday. If you need anything else, we’re always here to help.
Kind regards,
The Florida Tix Team
Huge thank you to Penny at Florida Tix
Huge thank you to Penny at Florida Tix! Thank you for taking the time to explain offers and working out the best one for me and patiently waiting while I worked out what was best for my family. Extra points for saving me money! What more could you ask for ?
1 May 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your wonderful review!
We’re delighted to hear that Penny was able to help you find the best option for your family and make the process as smooth as possible. She’ll be especially pleased to know her patience and effort made such a positive difference—and that she managed to save you some money too!
We really appreciate you taking the time to share your experience, and we hope you have an amazing trip. If there’s anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
The Florida Tix Team
All round excellent!
I bought some theme park tickets through Florida Tix. I did a lot of searching before I purchased and Florida Tix were slightly cheaper (every saved penny counts when you are planning an Orlando holiday)! I purchased the tickets online, which was a very straightforward and easy process, and received my e-tickets in minutes.
I am very happy and would definitely use them again.
Thanks Florida Tix! :)
29 April 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your fantastic review! We’re really pleased to hear you found our prices competitive and the booking process quick and easy — every penny definitely counts when planning an Orlando trip 😊
It’s great to know your tickets arrived so quickly and that you had a smooth experience from start to finish. We truly appreciate your support and look forward to helping you again in the future!
Thanks again for choosing FloridaTix ✨
The Customer Service received from…
The Customer Service received from Jenni at FloridaTix was excellent. She was very friendly, efficient and patient with when my technology wasn't working! Thank you Jenni, you made my experience much easier :).
29 April 2026
Unprompted review
Reply from FloridaTix
Thank you so much for your kind words! We’re delighted to hear that Jenni provided such excellent service and helped make your experience smoother, especially when the tech wasn’t cooperating 😊
We’ll be sure to pass your lovely feedback on to her — she’ll really appreciate it. If you need anything else in the future, we’re always here to help!
Thanks again for choosing FloridaTix ✨
Hello I’ve had a fantastic experience…
Hello I’ve had a fantastic experience with customer services from Floridatix. A big part of that experience has come from Jennie. Alone she has made the experience so much better and would highly recommend to use floridatix due to Jennie alone. Thanks again Jennie will definitely be in touch for next round of tickets. Thanks Gayle
29 April 2026
Unprompted review
Reply from FloridaTix
Hi Gayle,
Thank you so much for your lovely review — we really appreciate you taking the time to share your experience!
We’re absolutely delighted to hear that Jennie made such a positive impact. Your kind words will mean a lot to her, and we’ll be sure to pass this on 😊
It’s great to know you’d recommend us, and we look forward to helping you again with your next round of tickets!
Thanks again,
The Floridatix Team 🎟️✨
Repeat customer...
Repeat customer. Great prices, easy transaction.
Know from experience that if I require customer service it will be fast and efficient.
21 April 2026
Unprompted review
Reply from FloridaTix
Thank you for your continued support — we really appreciate you coming back to us!
We’re so pleased to hear that you find our prices competitive and the booking process straightforward. It’s also great to know that our customer service has made a positive impression, as that’s something we take real pride in.
We look forward to helping you again with your future bookings!
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