FlorAccess Reviews 312

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I'm more than happy with this first order. Eldin from the Sales Dept has arranged everything and gives the word service a totally new dimension to me. They even arranged a delivery with a third party... See more

Rated 5 out of 5 stars

I highly recommend Floraccess especially Laura Borgese. She is always on hand for any queries. She goes above and beyond to help. If there has ever been a problem with a delivery/plant its dealt with... See more

Rated 5 out of 5 stars

I can tell FlorAccess really cares about their customers, they are very helpful, quick and pleasant to deal with. My first purchase went really well and smoothly and received my order in 2 days which... See more

Rated 5 out of 5 stars

FlorAccess have been nothing but fantastic! Communication has been 10/10 with friendly staff and quick to help. We have requested a few things that could prove difficult but Esther and her team have a... See more

Company details

  1. Plant Nursery

Written by the company

FlorAccess is an online marketplace for floriculture professionals enabling them to easily and safely trade globally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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Rated 4 out of 5 stars

Really quick delivery and very helpful…

Really quick delivery and very helpful website, there is a chat section where you and get instant help and answers to your questions.

Plants arrived super quick and were good quality.

There was a slight alternation to what i ordered where I chose mixed plants, its can vary what you get so don't expect equal quantities of each plant. If you want this you need to shop on the small quantities section.

11 May 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery, amazing customer support.

My first order arrived MUCH faster than I'd expected. The plants look great, all in excellent quality! The courier was really helpful and friendly. Fantastic experience! Will be placing more orders next week.

19 April 2020
Unprompted review
Rated 5 out of 5 stars

Exellent service

Large choice of plants, exellent service, fast responces. Plants came in perfect condition. I am really happy ordering plants with FlorAccess.

18 April 2020
Unprompted review
Rated 5 out of 5 stars

Better than the rest

In comparison to other wholesalers, very user-friendly platform! exceptional customer service. Ewoug went above and beyond to accommodate the order and and delivery with all the Virus disruption.
Plants are in great condition!
So definitely recommend and will use again:)

2 April 2020
Unprompted review
Rated 5 out of 5 stars

I ordered from FlorAccess because of…

I ordered from FlorAccess because of their excellent Trust Pilot rating and I’m very please to say, that everything lived up to the ratings and feedback I’d read.
Customer service, ease of ordering on their site, communication, delivery and products received, were all top quality and first class.
We had a new record of sales over the weekend, with the products they supplied.
I can’t fault the company and I’m already planning my next order with them.

31 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

I received my first order of house plants last week and was absolutely delighted with the great quality plants from various growers. The order was shipped successfully (despite problems beyond FlorAccess control) and the plants arrived in fantastic condition. The team were on hand and obliging with some order queries and last minute changes from my end and Esther in particular could not have done more to assist me.
I would 100% recommend FlorAccess for easy ordering, clear pricing, vast ranges (so many varieties from so many growers), quality products and fantastic customer care.

23 March 2020
Unprompted review
Rated 5 out of 5 stars

Start-up Business

I'm a small start up business based in the UK, and spent hours researching wholesale suppliers.
I came across this website and couldn't not find anything better for my stock or the quantity. Not their largest of orders, however my 1 trolley was treated as if I was purchasing 40!
They have amazing variety, fantastic prices, and even better customer service. Their communication was superb, and it was for that reason I went with them.
Despite numerous weeks of securing the correct stock for my first order, they helped add items to their website for me.
Delivery service was fantastic, and I can not explain how easy the entire process was.
The most important thing was, the plants were delivered in perfect condition.
You definitely have a customer returning in the future.

14 March 2020
Unprompted review
Rated 5 out of 5 stars

fantastis

fantastis!!, wonderful company to do business with. plants are delivered in good red. and employees are very helpful. Thank you all!

11 March 2020
Unprompted review
Rated 5 out of 5 stars

Professional and effcient

FlorAccess have been nothing but fantastic! Communication has been 10/10 with friendly staff and quick to help. We have requested a few things that could prove difficult but Esther and her team have always tried their best to deliver. I am very impressed and am happy to have them as our main supplier for our business.

4 March 2020
Unprompted review
Rated 5 out of 5 stars

Great guys!

The team are super friendly and helpful.
Always have time to chat, and will go that extra mile to try to get you what you need.
The stock is perfect, happy healthy and delivered with no hassle.

21 February 2020
Unprompted review

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