Absolutely excellent service would highly recommend nothing was too much trouble for them and the Fitter was outstanding Couldn’t have ask for better workmanship he did everything we wanted he was... See more
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Had a wonderful experience today selecting carpets with Mike. He was very helpful and knew exactly where to direct us based off the description of the feel of carpet we wanted. This massively helped... See more
Company replied
Superb service from start to finish. Great communication from Liam & Rob throughout the whole process and brilliant service from Andy in the showroom. Floorstore have now fitted out our whole house an... See more
Company replied
Visited Floorstore in Leeds where nearly all of the Quick-Strep laminate flooring we wanted to look at was on display. Mike who we saw was not only very knowledgeable but also extremely helpful. Goo... See more
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Company details
Written by the company
The Floorstore, Leeds’ 18,000 square foot showroom is seen to be a leading light in developing flooring tailored to the customer’s requirements, with colour, design and texture as a priority. Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis to both domestic and commercial customers. Our sales team share over 150 years of collective knowledge in the flooring sector, enabling us to answer any queries that you may have.
We've Got You Covered
Written by the company
- Price Match Promise
- Found the same floor cheaper elsewhere? Speak to one of our friendly team in store about our Price Match Promise. We will happily match the price of a product at a competitor that is in stock and available within a 10 miles radius of the Floorstore.
- Flexible Finance
- We have a great range of flexible finance options available for our customers to help them spread the cost of their new carpet or flooring including 0% interest free and Buy Now Pay Later options, see our website for further information.
- Measuring & Estimating Service
- Not sure how much carpet or flooring you need? We offer a free, no obligation measuring and estimating service, simply pop into one our stores to find out more.
- Fitting Service
- We work with a range of hand chosen fitters across Yorkshire so we can arrange for your new floor to be installed so you can sit back and enjoy your new floor. Pop in store and speak to one of our team of friendly experts to find out more.
- Blue Light & Armed Forces Discount
- We’re proud to support those who serve our great nation, so if you work for the NHS, Emergency Services or Armed Forces then you could save up to 10% on flooring and beds. Just speak to a member of the team in store and they will be happy to assist you.
Contact info
91 Roseville Road, Sheepscar, LS8 5DR, Leeds, West Yorkshire, United Kingdom
- 01132186210
Get FREE underlay on any flooring order
4.8
Excellent
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
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Poor at resolving issues
Very responsive during sales but less so with after care. Two fitting issues that we were left to resolve ourselves. I also like the LVT floor but the idea that it is scratch resistant is inaccurate.
12 April 2025
Reply from Floorstore - Leeds
Hi Hannah,
Thank you for your feedback.
We’re pleased to hear you were happy with the initial service and that you like your LVT flooring.
We’re sorry to hear you feel the aftercare did not meet your expectations. In terms of fitting, this is carried out by independent contractors, and we always recommend raising any issues directly at the time so they can be addressed promptly.
While LVT is designed to be durable and hard-wearing, like all flooring it is not completely scratch-proof and can be affected by certain conditions and usage.
We appreciate your comments and your support.
So we went to floor store and over…
So we went to floor store and over measured my flat because I knew absolutely full well I'd need to. Since we measured it for all rooms our bathroom was renovated so we didn't need to do the bathroom in my mind thinking we'd have enough now.
We managed to do two rooms and the hallway with one single plank left. So no kitchen area done.
4 stars because we paid off monthly and they were pretty sound people just didn't estimate enough I have no clue how.
10 April 2026
Reply from Floorstore - Leeds
Hi Dave,
Thank you for your feedback.
We’re pleased to hear you found the team helpful and that the payment process worked well for you.
In terms of quantities, flooring estimates can vary depending on layout, cuts, and any changes made after measuring, which can sometimes affect how far the material goes.
We appreciate your comments and your support — thank you again!
Good service
Friendly, helpful service. That's why I've used Floorstore twice now for carpets and underlay. Plus their prices are very competitive. There is also free parking at their Leeds store.
10 July 2025
Reply from Floorstore - Leeds
Hi Leon,
Thank you so much for your lovely review.
We’re delighted to hear you’ve chosen us more than once and that you’ve been happy with both the service and our competitive prices.
It’s great to know the free parking at our Leeds store made things even more convenient!
We truly appreciate your continued support and look forward to seeing you again soon!
WGreat sore with so much choice.hen the flooring I originally chose…
When the flooring I originally chose was unavailable, Floorstore gave me a more expensive floor for the same price.
Staff at Leeds were amazing.
8 November 2025
Reply from Floorstore - Leeds
Hi Janice,
Thank you for your fantastic review.
We’re so pleased we could offer you an alternative and make sure you still got a great product at the same price.
It’s great to hear the team at our Leeds store looked after you so well — we really appreciate your support and hope to see you again soon!
Excellent from start to finish
The service was top class and the whole experience very easy
16 March 2026
Reply from Floorstore - Leeds
Thank you for your fantastic feedback! We're so pleased to hear you found the whole experience smooth and easy from start to finish.
Providing top-class service is what we strive for, so it’s great to know we delivered. We really appreciate your support and hope to help again in the future!
Reply from Floorstore - Leeds
Hi Kevin,
Thank you for your lovely review.
We’re so pleased to hear you received great service and helpful advice.
We really appreciate your feedback and hope to see you again soon!
Exceptional service and expertise
We are very pleased with our recent purchase of LVT flooring from Simon earlier this January. He is knowledgeable and kept us updated on the order and the delivery. That's why we have come back to obtain a quote for carpet installation in our bedrooms. Simon's comprehensive explanation of various carpet types has helped us decide on what we need. We highly recommend visiting Floorstore in Leeds for such services!
2 February 2026
Unprompted review
Reply from Floorstore - Leeds
Thank you so much for your fantastic review.
We’re delighted to hear you were so pleased with your LVT flooring purchase and that Simon was able to provide knowledgeable advice and keep you updated throughout the ordering and delivery process. It’s great to know his detailed explanation of the carpet options has also helped you choose the right product for your bedrooms.
We really appreciate your recommendation and look forward to helping you again with your carpet installation. Thanks again for choosing Floorstore Leeds!
Very friendly and informative.
Very friendly and informative.
The sws assistant we dealt with was very helpful and was very informative and advised us which would be the best type of flooring for the room we were looking at
7 February 2026
Reply from Floorstore - Leeds
Thank you for your kind review.
We’re so pleased to hear that our staff was friendly, helpful, and able to guide you towards the best flooring option for your room. Providing clear, informative advice to help our customers make confident decisions is something we really pride ourselves on.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
Good service
Good service, didn't try the big sell, just let us browse and answered questions when asked them.
6 February 2026
Reply from Floorstore - Leeds
Thank you for your kind review.
We’re really pleased to hear that you felt comfortable browsing and that our team was able to support you without any pressure. We appreciate you taking the time to share your feedback and hope to see you again soon.
Really great service from Floorstore
Really great service from everyone at Floorstore on Roseville Road in Leeds. They have a wonderful showroom with loads of choices (Real wood flooring, LVT, vinyl boards, beautiful carpets etc).
Mike helped us choose a floor within our budget for our living room and gave us time and space to review our options.
We booked a free survey to check our sub floor and to measure up, booked with a fitter quickly, floor was installed and looks amazing, whole process was so quick and seamless. They made it super easy from start to finish. Mike and his colleagues answered all of my questions and we really appreciated the teams kind help and expertise.
30 January 2026
Unprompted review
Reply from Floorstore - Leeds
Hi Sophie,
Thank you for your lovely feedback! We’re so pleased you had a great experience with our Roseville Road team and that Mike helped you find the right floor within budget. It’s fantastic to hear that everything from the survey to installation went smoothly and you’re happy with the result. We really appreciate your support!
Great customer service in store
Great customer service in store. Helped us with options available to us and information on fitting.
31 January 2026
Unprompted review
Reply from Floorstore - Leeds
Thank you for your kind review! We’re so pleased our team could help you explore the options and provide clear information about fitting. We appreciate your support and look forward to helping you again in the future!
"I highly recommend this store and…
"I highly recommend this store and their services! From my first visit through to the final installation, the service and communication have been of a very high standard.
Manny, the sales manager, made the entire process incredibly easy and straightforward for me. He went above and beyond to ensure I got the best deal possible. If you're looking for professional service and a seamless experience, this is the place to go!"
2 December 2025
Unprompted review
Reply from Floorstore - Leeds
Hi Taj,
Thank you so much for your wonderful recommendation! We’re delighted to hear you had such a positive experience from your first visit right through to installation. Manny will be especially pleased to know his support, communication, and effort to secure the best deal made the process easy and straightforward for you. We truly appreciate your kind words and look forward to helping you again in the future!
Friendly and helpful staff
Friendly and helpful staff who responded very quickly to any queries we had. They provided a fast and efficient service and the fitters were also excellent. They did a great job fitting the carpets and tidied up very well afterwards.
19 January 2026
Reply from Floorstore - Leeds
Hi Therese,
Thank you for your wonderful feedback. We’re so pleased to hear our team were helpful and responsive, and that the fitters did a great job and left everything tidy.
Your kind words mean a lot — we really appreciate your support.
Absolutely brilliant guys in the Leeds…
Absolutely brilliant guys in the Leeds store. So helpful in offering options and Liams eye for design and colours was so helpful. We totally recommend these guys, full of knowledge, great prices and they really care about getting it right for your home. Can’t recommend them enough. Thanks guys and thanks for the cuppa. Sarah & Steven See you at the party 🙌🏻
10 January 2026
Unprompted review
Reply from Floorstore - Leeds
Thank you so much, Sarah & Steven, for such a fantastic review! We’re really pleased to hear you had such a great experience in our Leeds store. Liam will be delighted to know his eye for design and colour choices helped you find the perfect fit for your home. It means a lot to us that you felt well looked after – that’s exactly what we aim for. Thanks again for the recommendation (and for the cuppa chat!).
Jonny at Floorstore was exceptionally…
Jonny at Floorstore was exceptionally welcoming and helped us with all our requirements! He went above and beyond for us and we now have flooring for my whole house! Thank you so much Jonny!
2 January 2026
Reply from Floorstore - Leeds
Thank you for your lovely review! We’re so pleased to hear Jonny went above and beyond to help with your flooring needs. We’ll be sure to pass on your kind words. Enjoy your new floors, and thanks for choosing Floorstore!
Flooring for a large and awkward shaped area
I was surprised to find how professional everyone was in terms of seeking a suitable floor covering for our kitchen/sun room and dining area. Simon Waterhouse, the manager, couldn’t have done more to help and advise.
When it came to fitting the experience was just the same; Wayne Duffield came to measure and later fit our Amtico flooring. It was a lengthy job with it being a large awkward shaped space - I’m absolutely thrilled with it now the job is complete - he did a great job.
Additionally the dining carpet Simon suggested looking at is also now down and fitted and matches the flooring perfectly. Thank you
21 November 2025
Unprompted review
Reply from Floorstore - Leeds
Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your new flooring and the overall experience. Simon and Wayne will be thrilled to read your kind words. It’s great to know that the Amtico flooring and dining carpet have transformed your space and met your expectations. Thank you again for choosing us — we truly appreciate your recommendation.
Amazing store
Amazing store , very open and big with loads of choice . Very clean and smells fresh. Friendly staff and great location. Not disappointed in the slightest. Thank you floorstore from Leon and Dave.
10 November 2025
Unprompted review
Reply from Floorstore - Leeds
Hi Leon and Dave,
Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed your visit and appreciated our range, cleanliness, and friendly team. It’s always our goal to make choosing flooring an enjoyable experience. We really appreciate your support and hope to welcome you back again soon!
Floorstore knows their stuff!
Mike has helped us a lot through the process, it was very informative. The guy clearly knows his floors!
Johnny helped us with setting up the finance for the whole thing. It was done so quickly and easily!
We’re very excited for our floors, thanks to such a wonderful team for sorting us out!
20 September 2025
Unprompted review
Reply from Floorstore - Leeds
Thank you so much for your lovely feedback! 🌟
We’re thrilled to hear Mike was able to guide you through the process and share his expertise — he really does know his floors! It’s also fantastic to know Johnny made arranging the finance quick and stress-free.
We’re just as excited for you to enjoy your new floors, and we’ll be sure to pass your kind words on to the team. Thank you again for choosing us, it’s been a pleasure helping you.
Stuart was amazing
Stuart was amazing, from my first visit to the shop to the finalising of the order he walked us through all the details and helped us find the right carpet for our needs.
19 July 2025
Unprompted review
Reply from Floorstore - Leeds
Hi Luigi,
Thank you so much for your lovely feedback!
We’re so happy to hear that Stuart was such a great help from start to finish. He’s fantastic at really listening to what customers need and guiding them through the process — we’re glad you felt supported every step of the way.
It’s great to know you found the perfect carpet for your home, and we’re so pleased we could be part of that!
Thanks again for choosing The Floorstore — we’re always here if you need us again in the future.
Warmest regards,
Gabbi
STAIR RUNNER
Hi,
Stuart dealt with me from start to finish helping me patiently choose my stair/ landing carpet.
I went in quite a few times and he always gave me his time without getting impatient.
Great service, efficient every step of the way and is a joy to talk to.!
Thank you so much Stuart! My carpet looks stunning!
22 July 2025
Unprompted review
Reply from Floorstore - Leeds
Hi Fiona,
Thank you so much for your kind words — what a lovely review!
We’re absolutely thrilled to hear that Stuart was able to support you so patiently throughout your visits and help you find the perfect carpet for your stairs and landing. He really does have a great eye and always goes the extra mile for our customers, so it’s wonderful to hear how much you appreciated his help.
We’re delighted that you’re happy with the service and even more so that your new carpet looks stunning — that’s exactly what we love to hear!
Thanks again for choosing The Floorstore, and please don’t hesitate to pop back in if we can help with anything else in the future.
Warm regards,
Gabbi
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