Flooring King Reviews 

Very helpful in making sure I checked the product that I was ordering and kept me informed as soon as the product was ordered and available to collect.

I bought commercial vinyl for the toilet of a high school, the quality and delivery time was perfect and my client is very happy by the result.

Very efficient service. Good communication.

I purchased Polyflor Camaro Rigid Core flooring from Flooring King. Less than 24 hours after professional installation, one of the planks was damaged. It appeared that the layers of the plank had separated at one corner, despite the floor having had virtually no use.

I reported the issue immediately, but the complaint took weeks to progress. During that time, I had to purchase the exact same replacement plank from another supplier at my own expense so that the floor could be repaired. Flooring king is charging £39 delivery for one pack.

Polyflor's initial report stated that the exact cause of the damage was unknown, but my claim was rejected. Flooring King then advised that, because the flooring had been installed, responsibility rested with the manufacturer.

What disappointed me most was the lack of ownership of the issue. As a customer, my contract was with Flooring King, yet I felt I was simply passed between the retailer and the manufacturer.

The flooring is sold with a 10-year warranty, so I expected it to withstand normal use for far longer than 24 hours. When a plank appeared to delaminate less than a day after installation, it left me with little confidence in the product's long-term durability. Based on my experience and the way my warranty claim was handled, I cannot recommend Flooring King or Polyflor.

Buyer beware! After ordering and recievin self leveling compound for my kitchen and dining room, I then found out it was incompatible with my current floor base. I tried to email Flooring King twice over a 7 day period with no response. I then called them to enquire and was told that what I had ordered was deemed to be a non-returnable product, even though it has been un-opened and kept inside in a dry environment on a pallet. I was asked if I wanted the T&Cs. Because who doesn't check the T&Cs before buying every individual item on a full house renovation! And the general advice on these products are to order more than you think because you don't want to get caught short half way through, then just return what you don't use. £650 wasted and no help from Flooring King. Anyone need some screed at a discount!?

They deliver on promisses made good service good value for money

Very happy with my choice of flooring.
Flooring King and actually they are flooring Kings , The delivery was Smooth and in Time ,No issue's at all, The price was the best price you can find in all UK .
And The Best of all the customer service and especially *Karl* he was Very Helpful and understanding So Big THANK YOU * KARL *
and THANK YOU Flooring King for the Smooth transaction .
Definitely buying again from you as i'm already planning my next project .

Thank you guys for sorting my delivery for the weekend, fantastic service and top top customer service very much appreciated, from ( 48 Sherborne )

Very good company to order from. competitive prices and quick delivery.
However, the product we purchased: Luxury Vinyl Tiles / PolyFlor Camaro Rigid Core PUR is not very good. the locking system leaves a few little ridges and the floor itself scratches really easily. we have put pads under our furniture but it still scratches. we chose a dark flooring so the light coloured scratches are a nightmare. we have found by colouring them with a black sharpie and cleaning off immediately with a scouring pad and bicarbonate of soda cleaner, the scratches fade, but still remain. Do not purchase this product

All good - many thanks

The delivery was made exactly on time and it is refreshing that they carry stock and are able to supply quickly.

Helpful good pricing and delivery even arrived early will use again.

Great service from these guys. Two items out of 31 were delivered. I only discovered a couple of months later that they were the wring thickness and I only noticed when I opened the packs. I got in contact and Karl was really helpful and organised replacements to be sent to me straight away. They arrived 2 days later. No fuss, no worry, just excellent customer service. Thank you

Quality, good service. Thanks.

Very good quality of the floor and the installation system makes work easier

Have used Flooring King several times in the last couple of years for LVT, as always quality is amazing and much cheaper than other sites. Delivered on time with regular updates.

Samples were sent promptly, choice of vinyl for easy lay made confidently. Delivery north of Inverness resolved by delivery to a friend's house in Inverness. Good communication by Scott to resolve delayed delivery.

Helpful advice &delivery on time

Great product and quick delivery. Looks fantastic down.