Hats off to FloLogic for providing excellent, modern and multi-channel real-time support to trouble-shooting an issue I had with my (awesome) new FloLogic system. The CSR answered my call on the firs... See more
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Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
Contact info
1015 Aviation Parkway, Suite 900, 27560, Morrisville, United States
- (877) FloLogic
- info@flologic.com
- flologic.com
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Through out the years I have purchased …
Through out the years I have purchased several safety shut off valves. I have been very impressed with the dependability of the flow logic product. The support I received from the company has been outstanding. They now have a 1 1/2" safety valve which is going to be perfect for several applications.
All property owners need Flologic
When I had a question about the battery 2-3 yeats ago I had an excellent experience with someone at Flologic on the steps to install it. No issues since.
I highly recommend Flologic; if I had it at my last house it would have prevented $300,000 in damages.
I've had 6 floods
I've had 6 floods. This would have prevented 5 of them I can't understand why insurance companies don't pay for it. The one flood it would not have prevented was due to roof damage and rain.
Must have
Must have
Works great
Installed after water leak causing $90.000 damages
Great people to deal with
I feel very comfortable going out of …
I feel very comfortable going out of town and knowing that I will not come home to a house full of water. This did happen to me once prior to the Flologic.
Great product & outstanding customer service
Have had great experience and very satisfied I invested the money in a flologic system for my home. What makes it different than other companies, is that I have a phone number and person to call when I need advice or have a question about a specific code message showing up on the monitoring screen. Recommended this to my son & friends.
Great product with versatile features.
Got this in 2011 after a bad experience with a leak in my house while I wasn't there. The system was easy to install electrically and I got a plumber to do the piping. There were some minor startup bugs that Flologic took care of perfectly. The product kept alarming when it was started up and I thought that was a problem with the system but it turned out the system was so sensitive it was detecting some toilet leaks that I was not even aware of. After fixing the two toilets the system worked perfectly. I paired it with a Sensaphone monitoring system so now I get a text and email if something goes wrong while I am away. Also it is handy that the Flologic automatically goes to "away" after no water use in 18 hours as I have left home more than once without setting it to "away".
Very satisfied -- performs as designed
Our Flologic has been in service for just over nine years. Only maintenance required has been (expected) replacement of the external battery backup. When it was necessary to seek information from Flologic, replies to our questions have been prompt and helpful. We've had no major leaks (thank goodness) but Flologic occasionally shuts our water supply off when unusual usage patterns are detected (as when we have additional family members or guests changing our water consumption) -- which is what it's designed to do.
Awesome product.
Simply a great addition to our home
Simply a great addition to our home, we rest easy knowing Flologic is on the job.
Flo Logic personnel are always …
Flo Logic personnel are always available and helpful when there is a problem with valve. Although there are not very many problems with valve. Customer service is superb.
Would love if there was app to access …
Would love if there was app to access controller via wifi...
Great system
Great system. Never had a problem in the many years that it was installed..
Made me aware when water was running.
Flologic should petition more insurance companies to give a discount. I am a broker and very few of my carriers offer the discount. I also feel that the cost has increased significantly. However, it is still a great system.
Peace of mind
I love this product. We have had one for years. It has saved us from a number of leaks as we have been plagued with pinhole leaks in our copper pipe. I had no idea where the next leak would happen, so water detectors would have been worthless. This was the perfect solution. I had gotten to the point that I was constantly worried about leaks while we were out of town. Flologic has given me peace of mind. Their customer service is great. The system has functioned flawlessly for years. We had to replace the pinwheel once but other than that, no problems.
Anytime I leave the house for a …
Anytime I leave the house for a vacation or weekend, I just hit the button on the controller to turn the water off. It gives me comfort. I've had some problems when I was away for 3 weeks and the power was off in my home and the back-up battery died. When I got home, the water would not come on. I got the booklet, looked up how to turn the water on manually, and within 10 minutes had water. I've had the system for about 16 years. I have told may friends about it. One had a dishwasher that ruined a wood floor. Now they have it. The only problem I've had that in the last year, the controller is wearing out, meaning it is hard to see what is on the digital display. And the replacement is pretty expensive. But, after 16 years, what do you expect. Also, I got a discount on my home insurance for having the unit installed, which btw I did myself. It was easy if you can handle a little bit of plastic plumbing connected to brass. Took about and hour. I know I've said a couple of negative's but overall, the unit gives you peach of mind. Larry
This is one of the best investments we …
This is one of the best investments we have made when it comes to protecting our home from flood damage. We've had to replace the motor control board once, but the customer service was fast and efficient.
Overall, i would recommend this product. I would love to upgrade to the latest version of the system, but can't justify the expense since the current one is working fine.
We have two Flologic installed in our …
We have two Flologic's installed in our two houses and we are glad we did as a leak developed in our house down south and shut the system off before any damage was done to our house. We highly recommend this product.
Doesn't like my power washer!
Only issue is that Flologic thinks there's a leak when I use my power washer.

Reply from Flologic
Flologic-Provides great peace of mind!
We've had our Flologic for many years and love knowing that if we have a water leak anywhere in our home that we'll be spared the significant damage and/or cost of wasted water that can result from even a slow leak. The system has proven reliable and the company very supportive. We would not want to own any home without this protection and highly recommend it.
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